Windows 10: Broken search result links

Discus and support Broken search result links in Windows 10 Support to solve the problem; Hey guys, first time poster here, I have a weird issues right now. So recently I reinstalled both GOG galaxy and Gwent to a different drive on my... Discussion in 'Windows 10 Support' started by feufeu, May 21, 2017.

  1. feufeu Win User

    Broken search result links


    Hey guys, first time poster here, I have a weird issues right now. So recently I reinstalled both GOG galaxy and

    Gwent to a different drive on my pc and since then I have this issue https://i.imgur.com/tSWkpTa.jpg Before I could

    type Gwent or gog in start menu and they would show up I could click on it or press enter and it would launch the

    applications but now they both show up but I can't do anything with them they are broken, clicking or pressing

    enter does nothing, no context menus appear. I uninstalled them normally.

    I tried to reinstall them at the exact same place they were originally installed but they are still broken and doesn't work. I have no idea what to do.

    :)
     
    feufeu, May 21, 2017
    #1
  2. Joy Kemprai, May 21, 2017
    #2
  3. carlben Win User
    cortina search box result links broken - how do you want to open this file

    So, I stupidly used PC Tune Up to clean up registry. After than, when I put a search entry (i.e remove program), the link shows up for "add and remove programs" but when I click on the link, a box comes up and says "How do you want to open this file?"

    After I realized this, I used the "undo" button with PC Tune Up to restore the backup registry settings, but the problem persists. How can I fix this.

    I have Windows 10 without the Anniversary Update (I have tried to manually download it, but it only gets so far and ends up stuck). I have an HP Pavilion g7 Notebook PC.

    So, I am thinking that maybe it would be best to just download the Windows 10 anniversary update, but it will not download. I have turned off the Windows defender, and as I said, it gets fairly far down the line, but then the little thing on the black screen
    just keeps spinning after a restart (I guess).

    I would appreciate any suggestions to solve either or both of these problems.
     
    carlben, May 21, 2017
    #3
  4. dalchina New Member

    Broken search result links

    Hi,
    First, do you have System Restore points you can use? (System Restore has been in Windows since XP).
    If so, restore your PC to before you installed them, as this was recent, you say.

    If not, this will be messier. Start by fully uninstalling them.

    Download and install a program called Geek uninstaller (free, easy to find).

    Run this- you will see a list of installed programs. Check these are shown.
    If they are, right click on 1, and click uninstall.
    Wait for the normal uninstall sequence to progress - if it does. (If things are messed up, a program may not uninstall normally).
    Wait for Geek U. to perform a scan for remaining items. Choose carefully to approve their deletion.

    Repeat for the other program.

    Now wait a few minutes with your PC idle for search indexing to hopefully update.

    Now try a search for these in the search field.

    If they are still found, you may need to check to see if search indexing is working, or rebuild the search index.
     
    dalchina, May 21, 2017
    #4
  5. feufeu Win User
    Thanks for your reply!

    Unforunately I have system restore disabled.

    The thing I have tried to far is to remove every registry that contained Gwent in the name. Tried rebuilding the indexing. removing the search history.

    edit:sorry forgot to add I ran geekU and both App dont show up :/
     
    feufeu, May 21, 2017
    #5
  6. dalchina New Member
    Ok so you'll need to try this to check if you have anything related to them.

    Using 3rd party uninstallers is far safer than scanning the registry.

    Download Revo uninstaller (free) and Locate32 (free). Now Revo won't list these programs 'cos
    a. They may not be 'installed'
    b. You've hacked the registry- which will most probably make Revo ineffective. However..

    But it can be pointed at an exe belonging to the program and then do a scan.
    You will use Locate 32 to find any folders related to the programs.


    Note: to give you a second chance when things go wrong- or your disk fails- or you're infected with Ransomware - we strongly recommend using disk imaging (e.g. Macrium Reflect (free) + external storage.

    With a disk image set, you could have restored an image and have your PC working as it was when you created the image- quite quickly, without technical help. Great tool! All regular contributors here use this or similar,

    So this is what I'd do if I were in this mess.

    1. Run Locate 32, and tell it to create an index. Wait for that.
    Now type Gwent in the search box and see if it finds anything.
    See if there are any exe files in the found folders (if any).

    2. Run Revo Uninstaller.
    Use the Forced Uninstall button

    Broken search result links [​IMG]

    and browse to your exe.

    Run Revo to remove what it can.

    Repeat for any other remaining exe files.

    2. Repeat the above for the other program.

    3. Check these start menu folders for any occurrence of the two programs
    C:\Users\<your id here>\AppData\Roaming\Microsoft\Windows\Start Menu
    C:\ProgramData\Microsoft\Windows\Start Menu
    and remove any related shortcuts

    4. Rebuild your search index
     
    dalchina, May 21, 2017
    #6
  7. feufeu Win User
    My problem has now expanded to every search result I type I can't launch them via the search bar lol. :/ I have no clue what to do except clean install windows 10
     
    feufeu, May 22, 2017
    #7
  8. EdTittel Win User

    Broken search result links

    EdTittel, May 22, 2017
    #8
  9. dalchina New Member
    Hi, can you search for files if you use file explorer?

    I.e. is only a search using Cortana as the front end affected?

    If you create and log in as a new user for test purposes, does a Cortana search work then?

    If so, an in-place repair install is unlikely to help.
     
    dalchina, May 22, 2017
    #9
  10. feufeu Win User
    everything is broken it looks like
     
    feufeu, May 22, 2017
    #10
  11. EdTittel Win User
    Good point, Dalchina. Hadn't considered those wrinkles. Sometimes, wiping the drive clean and starting over fresh is the only way to solve difficult issues (in a reasonable amount of time, anyway).
    Thanks,
    --Ed--
     
    EdTittel, May 22, 2017
    #11
  12. dalchina New Member
    Then you'll need to clean install on that basis- nothing else I can suggest.
    Unless you have any form of disk image or recovery image you've previously created (we strongly and repeatedly recommend routine disk imaging to protect you from disk failures, unbootable PCs, ransomware, unfixable problems- and oh yes, the user (!) )
     
    dalchina, May 22, 2017
    #12
  13. feufeu Win User

    Broken search result links

    Everything work on a new user I just made. It seems only my default account is broken.
     
    feufeu, May 22, 2017
    #13
  14. dalchina New Member
    Oh, that's a very different story. Glad you followed that idea.

    How hard will it be for you to recreate your working environment with that new user?
    (Programs, data, settings, startups, desktop content)
     
    dalchina, Apr 4, 2018
    #14
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