Windows 10: Broken windows 10, unable to reset, reboot, and recover

I recently got a computer from my grandmother which had an Xtra-PC usb disk which loaded up a linux-type software, but that was slow and the internet diddnt work, so i tried to boot up the windows on there, and nothing works, i get a black screen with the recycle bin at the top left, the task bar freezes, and i cant recover my pc, it just logs me back into the black screen, i can access command prompt and some folders, but thats about it.

:)

 

Unable to reset or recover Windows 10 using bootable USB drive

Thanks for responding. While I do have a digital entitlement, I don't have a complete system image...only the setup USB.

Here are some of the specs of the laptop:

Satellite L745D (part # PSK16C-006003) I think the OS was Windows 7 Home Premium.

Here are some of the other specs:





I don't know if this is too much information, but I took some screen shots to show what I did, and the messages that resulted. Here we go





I selected previous build and got this:





Resetting didn't work for me either:











I restarted the computer without the USB and got the message: "No bootable device. Insert boot disk and press any key."

I'm thinking that the digital entitlement really is the best news in all of this. haha!

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

Unable to reset Microsoft Password

Hi,



Thank you for posting your concern on Microsoft Community Forums.



I understand how difficult it is when you are not able to reset your Microsoft Account Password as expected. To get clarity of this issue and assist you with appropriate troubleshooting steps, kindly reply with the answers to the
questions below.

1. Are you trying to reset the password to your computer or your email?
2. Do you currently have access to your Microsoft Account, when you try to login using a browser?

If you have trouble resetting the Microsoft Account password, and you are unable to sign in to your account, then you can Recover your Microsoft Account, follow this article on

Recover your Microsoft account by submitting an Account Recovery form. You will also be able to find the link to
live Chat support for issues concerning Microsoft Account at the bottom of the page.



If you are unable to access your Windows Local Account password, then you can check resetting your Windows 10 local account password, follow this article on

Reset your Windows 10 local account password, check if that helps.



Please help us with the screenshot of the page in the application, where you are seeing the wrong information. Follow the steps mentioned in the

screenshot posted by Shawn ‘Cmdr’ Keene on Oct 2, 2015 to post the screenshot. I suggest you to
not to add any personally identifiable information(PII), when you send the screenshot.



We await your response.





Regards,