Windows 10: Broken Windows Mail accounts are unremovable

Hi,


First off, please do not post generic instructions on how to delete accounts in Windows Mail.

I'm an advanced user, and I have already tried all conventional methods.



The issue:

I'm using Windows Mail not MS Office Outlook.

Two bugged Microsoft accounts appear on it all the time. They belong to me and are generally in use, but are not functional in the Mail app. They are bugged and do not work. They do not fetch mail and can't be used to send it. They just hang there, that's it.


They seem to have bugged out after one questionable backup&restore procedure on my User folder.


As I've previously mentioned, I can't neither delete them nor make them work.

• If I try deleting them using the Mail app's UI, simply no dialog shows up after I press on the account name in the 'Manage accounts' section of options. This is why no generic instruction on account removal helps me.
• If I try uninstalling app using Windows App and Features window, these two accounts just reappear after I reinstall the Mail app and set up my account. Whatever I do, I end up with three accounts in the Mail app: one working ant two bugged I can't get rid of.
• Deleting the microsoft.windowscommunicationsapps in AppData\Local\Packages won't help because this is what uninstalling also does.

I think there're some files in the User folder that make those bugged accounts appear. I've tried some guides on this but they seem a bit dated, and my up-to-date Windows doesn't store Mail data in the folders I've read about in those guides anymore.


Is there any way to get rid of this junk data without purging my User folder? Where should I look for it?


Thanks.

:)

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Mail app will not open on 10041.

Hey Shawn,
I did that to no avail, then I ran WSReset.exe; now I'm good on all 3, Mail, Calendar and People! *Confused
Go figure!

Store Cache - Clear in Windows 8

 

Linking external e mail accounts to the Mail tile in Window's 10

Hi Michael,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to follow the steps provided below to delete and existing account that is added in Mail Tile App.

• Open the Mail Tile App.
• Click on the Gear icon in the left bottom corner.
• Select “Accounts” from the list.
• Select the Account which needs to be deleted and click on “Delete”.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.