Windows 10: Brother all in one scanner drivers failing with Windows 11

My brother all in one scanner printer has started having issues with the scanner drivers. I've uninstalled and reinstalled three times and contacted brother. They're telling me there's an issue with Windows 11. After doing research I see complaints about this as far back as December 2024. I'm a little confused why Microsoft forced my computer to do the update knowing that they had this issue and they had not addressed it. Has anyone found a way to get the drivers installed correctly? I've reached out to Microsoft but they are no help, very disappointed in them.

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Brother scanner not working on Windows 11 Pro

I got a new computer running on Windows Pro 11, 64-bit (previously had Windows Home 10). I set up my Brother printer/scanner on the new desktop, but the scanner does not communicate with the computer. Brother does not make compatible drivers with Windows 11.

I received an error when I told Microsoft to download drivers. Then I read I needed to turn off memory integrity through core isolation which I did and the scanner still no longer works. I have the MFC-7840W. I can open the Microsoft utility and then it will tell the printer to scan, but only as a jpeg after a few steps.

I want the old setup of standing by my scanner, putting the document in the feed, and simply pressing scan to file and it appears on my computer in the scan folder. Is this no longer possible???

*** For business / Exchange Online management ***

 

Brother scanner not working on Windows 11 Pro

I have the same issue with the MFC-7820N, I can print but I cannot scan.

Personally, I think that it's very sad that Brother is no longer supporting their older printers/scanners and no longer releasing drivers for Windows 11.

The only way to continue scanning in Windows 11 is to purchase VueScan at: Purchase VueScan for macOS, Windows, and Linux

They have a trial version but any document that you scan will have a huge watermark across it that reads: "Buy VueScan now! www.hamrick.com"

 

Brother MFC7860DW Scanner

Hello Wycliffe,

One of the possible reasons why you're having issues with the connected scanner is an outdated driver
and that update is necessary. However,
in order for us to provide you with a better resolution, kindly answer the following questions:

• Did you get any error messages or error code?
• Have you made any recent changes to your computer prior to the issue?
• Did you download and install the latest drivers for the device from the Brother website?
• What other troubleshooting steps have you tried so far?

We look forward to your reply.