Windows 10: Brother printer no longer prints, but it will scan.

Brother told me to delete 10 software updates KB 4560960 and KB 4557957 to get my printer to work again. Is this true?

:)

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.

 

Win10 print problem - Brother DCP-330C scanning but not printing

On friends Windows 10 having suddenly (yesterday) problem with printing on Brother DCP-330C multifunction.
Windows sees printer online and is set to default.
Scanning works fine. It's connected via USB.
Printer works fine on another PC, so printer is OK.
Brother software sees printer offline but is able to initiate scan.
Tried reboot PC, another USB port, reboot printer, uninstall/reinstall - nothing helped for this PC.
Print job can be seen in print queue it says "printing" and after a while it disappears - no error reports but nothing more happens.
Is there a way how to completely remove all drivers/history of installed printer to start on greenfield?
Don't know what happened - there was no change in system (don't know if there was any update of win)
Printer uses driver provided by Windows 10 (manufacturer does not provide separate driver for win 10)
Thanks in advance.

 

Can't print to Brother networked printer

Hi,

I'm just wrapping up installation of a new computer, including a clean install of Windows 10. We have a networked Brother MFC-8480DN. I went to Brother's site, retrieved and installed the full driver and software package for this printer and 64-bit Win 10. There were no errors or warnings indicated during the installation. I rebooted the computers, and attempted to print a test page from Word. Nothing happened -- Word didn't give any error messages, but nothing was queued to the printer.

The printer is set as my default printer. The status shows 'working properly'. The device troubleshooter is unable to detect any errors. In attempting to print a test page from the Printer Properties dialog, it immediately pops up with 'Test page failed to print'.

I can "talk" to the printer. There's a web management page which I can reach without problem through a browser. One of the programs installed with the Brother package was a scan and fax utility, which I tried and had no problem scanning something.

So I'm really at a loss what the problem might be, or where to go from here. I hope someone can help.

Thanks,

Ken