Windows 10: Brother printer not allowed through firewall

Discus and support Brother printer not allowed through firewall in Windows 10 Customization to solve the problem; After a tech support call with Brother it was determined that the firewall is blocking the printer communication. I have had it USB wired and now... Discussion in 'Windows 10 Customization' started by RondaYoung, Dec 6, 2019.

  1. RONDAYOUNG
    RondaYoung Win User

    Brother printer not allowed through firewall


    After a tech support call with Brother it was determined that the firewall is blocking the printer communication. I have had it USB wired and now wireless with the same issue. I know I can allow an app or feature through windows defender firewall but the printer is not listed. Can anyone help me with this?

    :)
     
    RondaYoung, Dec 6, 2019
    #1
  2. JACOBACCI
    jacobacci Win User

    Brother MFC J6720DW listed with strange icon in Devices and Printers

    I have reinstalled the drivers for my Brother MFC J6720DW and now the printer icon is listed in the unspecified category instead of the printer category. The printer is the "Device" icon to the right.


    Brother printer not allowed through firewall [​IMG]


    Right clicking on the icon shows the usual items for a printer (printing properties etc.), In addition it shows a "Browse Files" entry that lists the card reader of the printer.


    Brother printer not allowed through firewall [​IMG]


    To the left of the Brother printer icon there is another similar one that seems to be my USB card reader


    Brother printer not allowed through firewall [​IMG]
     
    jacobacci, Dec 6, 2019
    #2
  3. TOPGUNDCP
    topgundcp Win User
    Can't Access networked Brother Laser printer- To print or use Web I/f


    Not all Printer drivers are included in the installation media. Even mine (Brother HL-4040CN), you would need to manually add it to the list:

    1. Control Panel->Devices and Printers->Add a Printer
    2. Follow the steps to set up a network printer. At one point, Windows will search for available printer, click on "The printer that I want isn't listed"
    3. Click on "Windows Updates". Windows will start downloading a complete list of Printers.
    4. Select your printer name & model then install.

    EDIT: Just tried to install as a USB printer for MFC-7820N since I don't have this printer to set up as a network printer. The result as shown in the list after clicking on "Windows Update":

    Brother printer not allowed through firewall [​IMG]
     
    topgundcp, Dec 6, 2019
    #3
  4. WEAMISH
    weamish Win User

    Brother printer not allowed through firewall

    Brother printers - wireless connection


    Yep, over the years I've contacted Brother by phone and online chat and email. They have a list of stock responses, none of which have solved the problem. Their printers work great when they're actually working. But the wireless issues are maddening. With other printer brands, my experience has been different - when the internet connection is restored, the printers automatically reconnect to the wifi SSID and work properly again, immediately. But for some reason this does not happen with Brother, even when their printers have reconnected.
     
    weamish, Dec 6, 2019
    #4
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Brother printer not allowed through firewall

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