Windows 10: Brother Scanner Software

Discus and support Brother Scanner Software in Windows 10 Software and Apps to solve the problem; Hello,I have a Brother MFC-J6920DW Printer/Scanner. The scanner stopped working recently and after multiple chat sessions with Brother and completing... Discussion in 'Windows 10 Software and Apps' started by TramperQG, Feb 26, 2025.

  1. TRAMPERQG
    TramperQG Win User

    Brother Scanner Software


    Hello,I have a Brother MFC-J6920DW Printer/Scanner. The scanner stopped working recently and after multiple chat sessions with Brother and completing multiple possible fixes, one of their techs asked me what version was noted under Windows Specifications and I told him that it is 24H2. The tech then said I need to reach out to Microsoft as there is a known issue with this version not allowing the Brother software to download the scanner drivers. Any help would be appreciated.

    :)
     
    TramperQG, Feb 26, 2025
    #1
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Brother Scanner Software

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