Windows 10: BSOD 0x00000001 triggered by Skyrim SE quicksave/autosave

Please report into the thread the steps made for the bitdefender and nvidia graphic drivers.


Please update the Mellanox Ethernet driver mlx4eth63.sys


Updating a driver: Microsoft Community






Code: Name [00000001] Mellanox ConnectX-2 Ethernet AdapterAdapter Type Ethernet 802.3 Product Type Mellanox ConnectX-2 Ethernet Adapter Installed Yes PNP Device ID MLX4\CONNECTX-2_ETH\7&14107542&0&01 Last Reset 9/4/2017 12:51 PM Index 1 Service Name mlx4eth63 IP Address 192.168.0.175, fe80::d947:66af:156e:39db IP Subnet 255.255.255.0, 64 Default IP Gateway 192.168.0.1 DHCP Enabled Yes DHCP Server 192.168.0.1 DHCP Lease Expires 9/5/2017 12:51 AM DHCP Lease Obtained 9/4/2017 12:51 PM MAC Address ‪00:02:C9:4D:720‬ Driver c:\windows\system32\drivers\mlx4eth63.sys (5.1.11548.0, 530.41 KB (543,136 bytes), 3/18/2017 4:56 PM)[/quote]
Code: Event[4048]: Log Name: System Source: Service Control Manager Date: 2017-09-04T12:06:13.987 Event ID: 7031 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: BLUEONI Description: The Bitdefender RedLine Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.[/quote]
Code: Event[5589]: Log Name: System Source: mlx4eth63 Date: 2017-09-04T12:51:19.305 Event ID: 29 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: BLUEONI Description: Mellanox ConnectX-2 Ethernet Adapter device reports that the "QOS (ETS) capability is missing". The current firmware does not support the QOS (ETS) capability. Please burn the latest firmware and restart your machine. (The issue is reported in Function SetHardwareAssistAttributes).[/quote] Code: mlx4eth63 Mellanox ConnectX base Mellanox ConnectX base Kernel Manual Running OK TRUE FALSE 4,096 430,080 0 4/10/2016 9:48:14 AM C:\WINDOWS\system32\drivers\mlx4eth63.sys 8,192[/quote]

 

@Ztruker Well it should be gone in the last minidump I posted
@zbook I used the uninstall that came with bitdefender to remove it and restarted the computer which automatically enabled windows defender. i started DDU changed launch option to safe mode which rebooted the computer into safe mode proceeded with the clean and reinstall option. Computer rebooted again once it completed, I logged into windows which did NOT auto install any drivers. Download from Nvidia version 385.41 and installed only the drivers and physx options and rebooted. Logged back into windows and opened driver verifier, set it to all drivers and rebooted. Got a 7F BSOD again while it sat at the login screen after about 2 minutes.

 

In the memory dump file there was only 1 misbehaving driver identified: gzflt.sys
That is the Bitdefender driver.

There was an event in post #14 that indicated that as of 9/4/2017 there was still a problem with Bitdefender.
This may be related to a time zone issue in the reporting.

Please open file explorer and confirm that gzflt.sys is no longer found.

Run the Bitdefender uninstall tool again: Uninstall Bitdefender


Please report the progress with the Mellanox driver.

 

At the time of the memory dump bitdefender was still installed as I followed the responses in the exact order they were posted, it was removed after and I've confirmed gzflt.sys is no longer in my system32 folder. I've just installed the latest? drivers from mellanox that support my NIC.

 

OKay. So you are up to date.
For any new bsod please post a new zip:
BSOD - Posting Instructions - Windows 10 Forums

 

up-to-date is a relative thing the NIC is an obsolete model so the drivers that support it are also old.wow driver verifier is a beast 7F BSOD again after the uninstall then install mellanox package here is the latest minidump Attachment 151964

edit:good news is the new drivers connect to the network faster on start-up but that doesn't matter much. motherboard just stopped at post and set-up a vga trouble light at last reboot, powered down system disconnected power. Let sit for 1 minute and re-powered and it started fine probably a bad sign though....

 

The minidumps are displaying the same windows drivers that ordinarily are fixed with windows updates.
Please perform a windows update.
There have been no new non-windows drivers.
Please turn off windows driver verifier and test the RAM / DIMM /MB with memtest86+ version 5.01 for 8 for more passes.
The computer has 32 GB RAM with 16 GB on 2 DIMMS.
Memtest86+ testing is not by time but by passes.
The more passes the better the testing.
Memtest86+ takes approximately 1 -2 hours /GB RAM
Just 1 error is a fail and you can abort testing.
Testing both RAM at the same time enables testing of the multichannel capability of the RAM /MB.
This may take a lot of time.
So test 1 RAM module at a time in the same DIMM for 8 or more passes each.
If you are able to be without the use of the computer for testing 32 GB at one time please do that.
If memtest86+ displays no errors you can return to using windows driver verifier.
The memory testing can be run overnight and this is usually the best time to start running it.
It must be a non-stop test of 8 or more passes.

http://www.memtest.org/

When Memtest86+ version 5.01 has completed 8 or more runs use a camera or smart phone camera to take a picture and post an image into the thread.

Microsoft Community
MemTest86+ - Test RAM Windows 10 BSOD Tutorials


There are other RAM testing software.
Please use this link to use Memtest86+ version 5.01: http://www.memtest.org/

 

Windows says i'm up-to-date as of just now, I've already done more than 8 passes on the ram but you really want the photo to be sure eh? I'll run the full 32 gigs again just to get the photo if need be.

 

A rule in / rule out of the RAM / DIMM /MB will be helpful in the troubleshooting

 

First thank you folks for all the advice you've offered me and other windows users I truly appreciate it and i'm sure a plethora of others do as well. The test however did not go the way I was hoping......
Attachment 152232

 

Memtest86+ version 5.01
32 GB RAM
9 Passes
0 Errors

Great.
4 drivers have been troubleshooted
The drive and RAM /DIMM /MB have passed tests.
Let's see if this creates a stable computer environment.
Create a brand new restore point: In the left lower corner search type restore > open the restore control panel > create a new restore point
If there are any BSOD please post a new zip: BSOD - Posting Instructions - Windows 10 Forums

 

After continuing testing after you resolved the issue I reproduced the problem and discovered it is caused by BitDefender internet security's firewall suite. Something about how it is interacting with the save files being written to and then read from the network storage is causing the 0x00000001.