Windows 10: BSOD After Closing 3ds Max

Discus and support BSOD After Closing 3ds Max in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi all, I'm getting a BSOD every time I close 3ds Max. Memory dump says nvlddmkm.sys. I did a complete uninstall and install of 372.54 graphics... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by jardinem, Aug 23, 2016.

  1. jardinem Win User

    BSOD After Closing 3ds Max


    Hi all,

    I'm getting a BSOD every time I close 3ds Max. Memory dump says nvlddmkm.sys. I did a complete uninstall and install of 372.54 graphics driver. Disabled Nvidia streaming service which I have read can cause problems. Neither helped. I'll try running memory and GPU tests later.

    Any help is greatly appreciated!

    :)
     
    jardinem, Aug 23, 2016
    #1
  2. OsmanUzun Win User

    Bsod on rendering in 3ds max

    Really ? No one has a clue?
     
    OsmanUzun, Aug 23, 2016
    #2
  3. Bsod on rendering in 3ds max

    Hi Osman,

    Thanks for posting your query on Microsoft Community and we apologize for delay in response.

    To assist you better, please provide few details.

    1) What is the size of RAM(Random access memory) on your computer?

    2) Is the issue confined to 3Ds max application?

    I would suggest you to download the latest Nvidia SLI driver for Windows 10 and try installing it.

    Refer to the below link:

    Download Drivers | NVIDIA

    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, Aug 23, 2016
    #3
  4. axe0 New Member

    BSOD After Closing 3ds Max

    Hi jardinem,

    Welcome to the 10forums *Smile

    Please check MSI for BIOS updates
    Support For X99A SLI PLUS | MSI Global | Motherboard - The world leader in motherboard design

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial for the installation part *Arrow NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums
    Attachment 98101
    Code: 10: kd> lmvm nvlddmkm Browse full module list start end module name fffff801`92060000 fffff801`92e3a000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Browse all global symbols functions data Timestamp: Thu Aug 11 13:07:38 2016 (57AC5C7A) CheckSum: 00D9308C ImageSize: 00DDA000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.How to fill in your system specs:

    BSOD After Closing 3ds Max [​IMG]


    BSOD After Closing 3ds Max [​IMG]
     
  5. jardinem Win User
    Hi axe0,

    3ds Max 2017 is now working properly. I don't know exactly what fixed it but thanks for your help!

    3ds Max 2015 still causes BSOD so I'm guessing some files were corrupted during this mess. It's no longer needed so I'll just uninstall.
     
    jardinem, Aug 24, 2016
    #5
  6. jardinem Win User
    In case anyone somehow runs into this specific problem again and finds this thread, I was able to finally pinpoint the exact cause.

    I had installed a plugin and its network license service on the same computer. So when 3ds Max closed it would try to release the license and cause the BSOD. After installing the license service on a different machine as it's intended, everything works. Nothing else changed. It makes no sense to me.
     
    jardinem, Apr 5, 2018
    #6
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BSOD After Closing 3ds Max

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