Windows 10: BSoD after geting in the Skype call

Discus and support BSoD after geting in the Skype call in Windows 10 BSOD Crashes and Debugging to solve the problem; As in the title, whenever I try to join Skype call I get the BSoD. All the drivers are updated. The laptop is Acer Swift 3, I bought it 4 days ago. I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by SamuelJanas, May 10, 2020.

  1. SAMUELJANAS
    SamuelJanas Win User

    BSoD after geting in the Skype call


    As in the title, whenever I try to join Skype call I get the BSoD. All the drivers are updated. The laptop is Acer Swift 3, I bought it 4 days ago. I have no clue how to solve that, from what I see the errors IDs are: 10317, 1001, 6008.


    Here are the files from minidump folder:
    https://1drv.ms/u/s!AhC0jNU8BbP_kRzvxNdjHF1c19qV?e=WfszoF


    Thank you for help in advance.

    :)
     
    SamuelJanas, May 10, 2020
    #1
  2. THEDIVINEHAIRBAND
    thedivinehairband Win User

    Skype?

    As this is a now quite established messenger system of sorts perhaps a Skype feature for people skype names so perhaps some real time problem solving/discussions could be mounted?
    Just a wee suggestion.
    What does everyone else think?
     
    thedivinehairband, May 10, 2020
    #2
  3. VUKAšINRISTIć
    VukašinRistić Win User
    Keep geting BSOD when starting GTA V.

    Hi,

    I keep geting BSOD when GTA V is loading.I updated my drivers,and reinstalled the game,but nothing helped.The dump file is in the link.

    011319-8656-01.dmp
     
    VukašinRistić, May 10, 2020
    #3
  4. DEEPIKA GOWDA
    Deepika Gowda Win User

    BSoD after geting in the Skype call

    skype doesn't closing even after clicking "Quit skype"

    Hi Ashok,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience that you are unable to close Skype app on your computer, we will help you with this issue.

    I suggest you to uninstall and re-install the latest version of Skype on your device and check.

    Method 1: Remove the earlier versions of the Skype and then install the latest version.

    Step 1: Uninstall Skype from the Start Screen:


    • On the Start screen, type
      Skype      .

    • From the list select Skype and right click on it.

    • You will get different options on the screen .Select
      Uninstall.
    Step 2: You can also uninstall a program from the Control Panel:


    • Press Windows + x key to open a task list from the bottom left corner of the screen.

    • Select Control Panel. Click on
      Programs      .

    • Select Programs and Features.

    • Double click on Skype and follow the onscreen instructions.


    Refer the below link to download the Skype app for the devices:

    Download Skype | Free calls | Chat app



    Hope this information is helpful. Kindly update with the status of this issue, we will be happy to assist you better.
     
    Deepika Gowda, May 10, 2020
    #4
Thema:

BSoD after geting in the Skype call

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