Windows 10: BSOD after i press 'shut down' button.

Hi, there i ve been dealing with crashes for so long. when its not gpu , then its HAGS when its neither of those then it this black magic type of crash. Only happened twice so far and in the span of like 2 or more weeks. But after i m done on pc and want to shut it down , it just crashes and reboots afte showing the infamous blue screen. I ve found some related articles and it helped to share their minidump file , so i gathered what i found in minidump and hope you ll be able to tell me what is going on. I m of course willing to provide as much info as possible. MINIDUMP

:)

 

How to shut down when I press the sleep button?

Here are extensive answers to this problem:

• Shut down when I press the sleep button
• How to set sleep button action to shut down

It would be nice if this omission could be fixed by Microsoft at some point.

 

not shutting down even i press thee shut down button

Hi Rohith,

This issue may occur if there are processes or services still running on the background or a faulty device driver installed on your device. If your PC is still on the
"Shutting down" screen until now, you can force it to shut down by pressing the
Power button for 5 to 10 seconds or until it turns off.

As an initial troubleshooting step, we'd recommend running the power troubleshooter on your device to help us identify and fix any underlying factors that may be causing the issue. To run the troubleshooter on your device, follow these steps:

• Click on the Windows icon on your computer, then type in Troubleshoot.
• At the left pane, choose Troubleshoot.
• Under Find and fix other problems, click on Power, then
  Run the troubleshooter.
• Follow the prompt, then see if it'll resolve the issue.

Let us know how it goes.

 

Windows 10 is unable to complete shut down

We suggest doing these troubleshooting steps below:

Method 1. Hard Reset

• Shut down your computer.
• Remove the cable and wires connected to your computer.
• Press the Power button for 10 seconds to completely drain your device.
• Check if there's any changes.

Method 2. Shutdown trick.

• Press Windows key.
  
• Press and hold Shift.
• Click the Power icon.
• Select and click Shutdown.

Let us know the outcome.