Windows 10: Bsod after playing demanding games for a while

Discus and support Bsod after playing demanding games for a while in Windows 10 BSOD Crashes and Debugging to solve the problem; WHEA = Windows Hardware Error Architecture This implies that a hardware error occurred, forcing your system to crash. If your system is in a bad... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by vandatene, Aug 27, 2017.

  1. Spectrum Win User

    Bsod after playing demanding games for a while


    WHEA = Windows Hardware Error Architecture

    This implies that a hardware error occurred, forcing your system to crash. If your system is in a bad enough state it won't be able to write the contents of memory to disk, which would explain why it's hung at 0%.

    I would strongly suggest testing your hardware to determine the problem.

    1.) Test your ram with memtest86+

    2.) Test your disks with HDTune, go to the error scan tab and click start.

    3.) Test your CPU with Intel's diagnostic tool and Prime95

    4.) Try using your computer with your GPU unplugged, see if you still experience blue screens.

    Post screenshots/photos of the results.
     
    Spectrum, Aug 28, 2017
    #16
  2. axe0 New Member

    In regards to hard drive testing:





    Bsod after playing demanding games for a while [​IMG]
    Diagnostics Test
    Bsod after playing demanding games for a while [​IMG]
    HDD TEST
    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    *Arrow Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    *Arrow Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log *Arrow Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
     
  3. vandatene Win User
    (Delete please, something went wrong here and I cannot delete it)
     
    vandatene, Aug 29, 2017
    #18
  4. zbook New Member

    Bsod after playing demanding games for a while

    zbook, Aug 29, 2017
    #19
  5. vandatene Win User
    Reply with the test results:

    1. Tested memtest86+ 2 days ago. Only 1 pass which has no errors. I'm going to redo this test, this time for 9-12 hours with at least 8 passes. Results will be posted tomorrow. Wanted to give the other results for now in case it will already give a lead to the issue.

    2. Tested with HDTune. Results are in the .rar attachment.

    3. Tested with Intels Diagnostic Tool. Results are in the .rar attachment.

    Tested with Prime95. Both tests failed. A bsod happened within a minute or 2 after launching the
    test. First bsod message was WHEA UNCORRECTABLE ERROR, second CLOCK WATCHDOG TIMEOUT. Both were with a Blend test.

    4. Haven't unplugged the GPU as the game is too much demanding to play without a GPU, and with normal use of the pc, I never have had a bsod.

    @axe0:

    1. HDTune Benchmark and Health results are added in the .rar attachment.

    2. SeaTools sadly didn't work. Tried booting from a USB with SeaTools, followed all the steps, but the
    booting didn't work. After several seconds, the normal boot station took over as nothing was happening.

    3. Tested with Disk Checker (chkdsk). There was only 1 log created, so there was no Wininit.
    When using the Powershell command, a empty .txt file was created. Instead, I've saved the log,
    and added it in the .rar attachment. Hopefully it will do.

    As said earlier, I will do a memtest86 the entire evening. Results will be posted tomorrow. I hope the
    results given with the other tests might give us some more information for now.

    @zbook:

    A new zip has been added on your request. No Dumpfile found, same like the last time I ran it.

    Also something went wrong as it seems I made a double post. I cannot remove it sadly, maybe someone else can do it for me ?
     
    vandatene, Aug 29, 2017
    #20
  6. Spectrum Win User
    I'm guessing both bugchecks from Prime95 also did not create any crash dumps?
     
    Spectrum, Aug 29, 2017
    #21
  7. vandatene Win User
    Nope, they did not. Bsod was stuck on 0% as well with both bsod's.
     
    vandatene, Aug 29, 2017
    #22
  8. vandatene Win User

    Bsod after playing demanding games for a while

    Memtest86x results: https://i.imgur.com/4wJPLFx.png

    I was hoping to reach the 8 passes, sadly, it went much slower then expected.
    I noticed a difference between the first and last test, as the pc was making much less noise.
    Also the | that is turning at the www at State was moving 1 place every second, while at the start, it moves at least 1 turn per second.
     
    vandatene, Aug 29, 2017
    #23
  9. axe0 New Member
    Please run chkdsk according to the instructions
    chkdsk C: /r
    chkdsk D: /r
     
  10. vandatene Win User
    Alright, I've found out what you ment and apparently I have done the other test incorrectly.
    When going to Win + R and the cmd, I've tried both commands, sadly, the following message appears:

    Access Denied as you do not have sufficient privileges.You have to invoke this utility running in elevated mode.

    Could you tell me what I should do in order to be able to run the command ?
     
    vandatene, Aug 29, 2017
    #25
  11. zbook New Member
    right click on the left lower corner windows icon > left click administrative command prompt or administrative power shell > type chkdsk C: /r

    This will appear:

    Microsoft Windows [Version 10.0.15063]
    (c) 2017 Microsoft Corporation. All rights reserved.


    C:\Windows\system32>chkdsk C:/r
    The type of the file system is NTFS.
    Cannot lock current drive.


    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type Y

    Then reboot

    It will scan and repair the C drive.
    It may take hours to complete.

    Once it has completed perform similar steps for the D drive entering the command chkdsk D: /r
     
    zbook, Aug 29, 2017
    #26
  12. vandatene Win User
    It works. Starting scanning and repairing now.
     
    vandatene, Aug 29, 2017
    #27
  13. axe0 New Member

    Bsod after playing demanding games for a while

    Just an FYI, only for the Windows partition a reboot is required.
     
  14. vandatene Win User
    C went fine. The exact message as you posted was given. The .txt file has been added as attachment.

    Sadly, the D gave a different message which doesn't sound great in my opinion. The message was:

    Windows PowerShell
    Copyright (C) 2016 Microsoft Corporation. All rights reserved.


    PS C:\Windows\system32> chkdsk D: /r
    The type of the file system is NTFS.


    Chkdsk cannot run because the volume is in use by another
    process. Chkdsk may run if this volume is dismounted fir
    ALL OPENED HANDLES TO THIS VOLUME WOULD THEN BE INVALID.
    Would you like to force a dismount on this volume? (Y/N)

    Just do Y or have I done something wrong maybe ?
     
    vandatene, Aug 29, 2017
    #29
  15. axe0 New Member
    Enter Y, if you have anything running that uses data on D partition, close it as it otherwise may crash.
     
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