Windows 10: BSoD after random freeze

Discus and support BSoD after random freeze in Windows 10 BSOD Crashes and Debugging to solve the problem; I'm posting on behalf of a friend of mine. I've attached a DM log from his most recent BS and set my PC specs to reflect his. While he was telling me... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Toxictides00, Feb 3, 2016.

  1. BSoD after random freeze


    I'm posting on behalf of a friend of mine. I've attached a DM log from his most recent BS and set my PC specs to reflect his.
    While he was telling me that he Blue Screened, I asked him a few questions to see what he was doing at the time, but he told me that he couldn't think of anything that had been consistent throughout each freeze, only that the freeze happened first, and the BS happened on start up.
    The first time it happened, he had been downloading Skype.
    The second, he was browsing the internet and using Photoshop.
    The third time he was in queue for an online video game.
    Any help would be extremely appreciated.

    :)
     
    Toxictides00, Feb 3, 2016
    #1
  2. bataraky Win User

    Windows Random Complete Freeze

    Greetings,

    I recently did a fresh reinstall of my Windows due to some issues i had and after the reinstallation i've started experiencing some very annoying and very random freezes. It is indeed super random and i can't expect it, it freezes literally when doing anything
    including Gaming,Web browsing,Working in Photoshop,Watching movies etc. literally super random. It freezes completely and i'm forced to press a Restart button on my PC in order to get it working again. It's not a hardware issue for sure because in the past
    whenever i had a hardware issue it would just give me a BSOD with an error or it will say in Reliability history what was the issue but this time it just freezes completely and sound stops as well as the mouse cursor and keyboard. Before clean install i
    was using WIndows 10 1703 build i think and never had an issue but after installation of Win 10 1709 this issue started appearing and it's really annoying as i don't know when to expect it. Sometimes i use my PC for couple of days without any freezes and then
    suddenly it freezes randomly.

    How can i fix this issue? Any help will be appreciated!

    Kind Regards.
     
    bataraky, Feb 3, 2016
    #2
  3. Windows 10 Update September 29,2016 KB3194496 Causing Freezing

    Update: The computer still sometimes freezes after starting up. It is random.
     
    User12345679, Feb 3, 2016
    #3
  4. BSoD after random freeze

    I'll have him remove norton and Daemon immediately. As far as bios drivers go, I've already had him update those from manufactures website, as well as resetting his bios to default settings, though he insisted he wasn't overclocking. After Bios reset, the crashes have still happened.
    Our next step will be the drivers for the ASmedia USB drivers & network drivers. Will confirm that they're updated next reply.
    After the software is out of the way, I'll start him up on hardware testing.
    Thank you for the reply. I'll do what I can to get back to you soon
     
    Toxictides00, Feb 4, 2016
    #4
  5. axe0 New Member
    axe0, Feb 4, 2016
    #5
  6. We may be overlooking it, but neither of us could find a download section in the ASMedia Tech link you sent us.
    Software listed has been removed.
    Also, the links to pages for the DRT had links listed for update pages, but the one for PCA responded with a domain error, the other didn't seem to lead to anything driver related.
     
    Toxictides00, Apr 5, 2018
    #6
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BSoD after random freeze

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