Windows 10: BSOD after waking up from sleep on a freshly formatted laptop

Hello, I've been trying to tackle this one without luck. After the laptop wakes up from sleep, I get a BSOD that says CRITICAL_PROCESS_DIED. The laptop is an HP g6-1c40ca that I just finished formatting with Windows 10 Home. All drivers are apparently installed (no yellow question marks) and apart from that BSOD, everything is fine. Here is my dump Attachment 99561

Thanks a lot

:)

 

Blue Screen die (BSOD), Windows 10 Professional Laptop Machine

I can confirm that this problem would occur every time I wake the computer up from sleep mode.

After a few seconds waking up from sleep mode, the computer will freeze and then BSOD occurs

Very annoying.

 

IRQL_NOT_LESS_OR_EQUAL BSOD in Windows 10 after wake up from sleep

I have this issue with BSOD on my computer whenever my system wakes up from sleep. It usually happen after awhile after wakes up from sleep (sometimes within half an hour or hours of used). If I never sleep my system (meaning always start from fresh restart),
no issue with BSOD.

Attached is my minidump file.

https://onedrive.live.com/redir?resid=BBBE2E771BBAFCCB!4719&authkey=!ACl6Tb3NwjlChdE&ithint=file,dmp

Anyone can give a hand here?

 

I see you are still at the older TH2 10586 level. Have you tried updating to the 14393 Anniversary level yet? If not I suggest you do so then see if there are still problems.

What is the full model number of your HP Pavilion G6 laptop? G6-??????

Check the HP web site and see if there is a BIOS update as the one you currently have is very old,
BIOS Release Date 12/25/2012

 

Thanks, I updated my post with my model (g6-1c40ca). I just finished updating Windows 10 to the Anniversary edition, and now after sleep the computer just restarts (no blue screen, just a restart which takes longer to restart than usual), and also the touchpad doesn't work at all. In device manager there is a Unknown USB Device (Device Descriptor Request Failed) displaying "Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed.".

For the BIOS, the version I have is the "newest" version out (F.49), though, I don't know if the version on the HP site is a revision with the same version number (which seem dumb). I'll run the BIOS updater with it anyways to see if it does anything.... I "updated" with the version on the web and as expected it is the same version i had. Now with no touchpad this problem is worse.

 

Strange, the f.49 BIOS you have installed shws a date of 2012/12/25 and the f.49 on the HP web site shows 3/1/2016.

Download and install the Synaptics Touch Pad driver from the HP web site: http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58669.exe. See if that fixes the Touchpad problem.

It's for Windows 8 but should work okay. Once that's done, try updating it via Device Manager.

 

The strange part is that the touchpad doesn't even appear on device manager. I will report when I try installing the touchpad driver...

 

Click on View, Show hidden Devices, see if it shows up there.