Windows 10: BSOD after Win 10 reinstall

REPORT: Probably caused by : ntkrnlmp.exe ( nt!FsRtlNotifyFilterReportChange+122 )Background:... ran chkdsk... verified all drivers up to date... ran memtest86+-5.01... reinstalled win 10... recently updated BIOS... PC is ancient Vista laptop

:)

 

automatically restarts sometimes

Am in disaster mode with the BSOD. Have checked RAM, drivers, run chkdsk, viruses, updated BIOS... The BSOD problem due to ntoskrnl.exe error. Have twice tried to reinstall Win 10. Often, both the BSOD and the reinstall restarts
have failed and have needed to shut down this Vista era laptop manually. This kills the multi-hour reinstall of Win 10.

The ntoskrnl.exe error is accompanied with very high CPU usage.

 

Blue screen of death (BSoD) error 0xc000021a windows10

Same with my Win 10 through free update. Was great for a week or so and then repeated BsoD on boot up. I believe a video driver was the culprit.

I've UN-installed all vid drivers and re-installed the NVidia drivers fresh with win 10 and so far, all seems well...

Knock on wood! Ouch! That's my head! ;o)

Adam

UPDATE:

UPDATING MY NVIDIA VIDEO DRIVERS APPEARS TO HAVE SOLVED BSOD ISSUE.

Even though I had updated drivers before I updated to Win 10, I had to REINSTALL these video drivers after I updated the system to WIN 10 and have had no Blue Screen OD issues since.

Go to your video card manufacturer website and download and reinstall the latest video drivers for your video card, specifically for Win 10 (or the latest drivers available).

Should fix your BSOD (Blue Screen Of Death) problem.

 

Code: BugCheck D1, {ffff8801cca850c0, 2, 0, fffff809b8b919d4}*** WARNING: Unable to verify timestamp for netwlv64.sys*** ERROR: Module load completed but symbols could not be loaded for netwlv64.sysProbably caused by : netwlv64.sys ( netwlv64+419d4 )[/quote]
Code: netwlv64 Intel(R) Wireless Intel(R) Wireless Kernel Manual Running OK TRUE FALSE 0 3,543,040 0 8/16/2010 10:26:39 AM C:\WINDOWS\system32\drivers\netwlv64.sys 4,096[/quote]
NETwLv64.sys Intel(R) Wireless WiFi Link 4965AGN http://downloadcenter.intel.com/defa...me_downloadctr
Code: The password notification DLL C:\Program Files\TrueKey\McAfeeTrueKeyPasswordFilter failed to load with error 126. Please verify that the notification DLL path defined in the registry, HKLM\System\CurrentControlSet\Control\Lsa\Notification Packages, refers to a correct and absolute path (<drive>:\<path>\<filename>.<ext>) and not a relative or invalid path. If the DLL path is correct, please validate that any supporting files are located in the same directory, and that the system account has read access to both the DLL path and any supporting files. Contact the provider of the notification DLL for additional support. Further details can be found on the web at MSN France: Hotmail, Outlook, actualités, météo, divertissement
Open administrative command prompt and type or copy and paste:


1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)


2) sfc /scannow


3) dism /online /cleanup-image /restorehealth


4) chkdsk /scan


When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread

5) Connect the computer to the internet using ethernet or cat5e cable

6) Turn off wireless

7) open device manger

8) expand network adapters

9) look for Intel wireless

10) right click intel wireless and uninstall

11) On the Asus web site enter your computer's serial or product number with operating system. Look for networking and download and install the latest approved Intel wireless driver for your computer's configuration.
In case there is no driver listed you can as another option view available drivers from the intel web site:
Download Intel® PROSet/Wireless Software and Wi-Fi Drivers
Intel® Driver Update Utility

12) Which antivirus programs are you currently using:
a) windows defender
b) adaware
c) mcafee
Are you using any of these simultaneously?

13) If you are only using adaware then run the Mcafee uninstaller:
Antivirus Software, Internet Security, Spyware and Malware Removal McAfee

 

winver
Version 1703 (os build 15063.413)
Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>winver

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>chkdsk /scan
The type of the file system is NTFS.

Stage 1: Examining basic file system structure ...
659456 file records processed.
File verification completed.
21671 large file records processed.
0 bad file records processed.

Stage 2: Examining file name linkage ...
818476 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
79511 data files processed.
CHKDSK is verifying Usn Journal...
35310544 USN bytes processed.
Usn Journal verification completed.

Windows has scanned the file system and found no problems.
No further action is required.

440825855 KB total disk space.
110399248 KB in 445410 files.
277260 KB in 79512 indexes.
8 KB in bad sectors.
778879 KB in use by the system.
65536 KB occupied by the log file.
329370460 KB available on disk.

4096 bytes in each allocation unit.
110206463 total allocation units on disk.
82342615 allocation units available on disk.

C:\WINDOWS\system32>

Only running Windows Defender

Will to change Wi-Fi drivers Monday

 

Can't I download the drivers 1st - uninstall the Intel drivers in the device manager; install the downloaded drivers and eliminate the need to link to the internet with the Ethernet cable?

 

That is another option if you do not have the ethernet or cat5e cable handy.
Keeping wifi on may allow windows to install updates.
There is an option to turn this feature off:
Enable or Disable Driver Updates in Windows Update in Windows 10 Windows 10 Windows Update Activation Tutorials

 

The Intel® PROSet/Wireless Software and Wi-Fi Drivers was successfully installed.

 

2 more BSOD today. Ran windbg. Unfortunately, MEMORY.DMP not found.

 

Keyboard: win + r keys simultaneously > type or copy and paste: sysdm.cpl > click advanced tab > under startup and recover click settings > under system failure uncheck automatically restart

The system settings need to be modified to not automatically restart so that you have ample time to view the bsod window. Follow the settings in this link: BSOD Finding and fixing them - Microsoft Community


Download and install Whocrashed:
Resplendence Software - WhoCrashed, automatic crash dump analyzer
Once it has installed view the top left. There is a tab for analyze and there is a tab for tools.
Click analyze. Post the results into the thread.
Click tools > crash dump test > type ACCEPT
View Whocrashed again to make sure it was able to process the crash dump test.
Report the results into the thread.

Confirm that you have run the Mcafee uninstall tool.
Post the results of the Dism restorehealth command.
Please post a new zip when you have a bsod: BSOD - Posting Instructions - Windows 10 Forums

 

Report indicates netwlv64.sys as probable cause. Device manager indicates there is no update of this driver .
WhoCrashed report attached.

 

The zip file that you loaded today has the same dmp files as yesterday. There were no new dumps.
The whocrashed is displaying 7/9 and 7/8 so that is confusing. How did Whocrashed do that? Is the date/timer somehow different.
You have already uninstalled and reinstalled: netwlv64.sys
We may need to roll it back.
Or we may need to turn off automatic windows updates.
For now let's see what happens during the next day and then make a decision.
Send a new zip whenever there are bsod.

Post the steps that you had made in uninstalling and reinstalling the driver.

 

Downloaded Intel's® PROSet/Wireless Software and Wi-Fi DriversUninstalled netwlv64.sys in device manager/networking/Wi-FiRan the Proset installer; said install successfulAfter reading Whocrashed report went back to device manager and learned netwlv64.sys was reinstalled.Tried to use Win to find an update; responded driver was up to date.

 

At this juncture turn off automatic windows updates for the drivers:
Enable or Disable Driver Updates in Windows Update in Windows 10 Windows 10 Windows Update Activation Tutorials
Enable or Disable Driver Updates in Windows Update in Windows 10 Windows 10 Windows Update Activation Tutorials
If you can please connect the computer to ethernet or cat5e.
Then use device manager to uninstall the driver
Then open file explorer and search for netwlv64.sys
Then uninstall any residual or remaining driver.
Then download and install the new driver.


If there is another bsod then plan to roll back the driver.

 

Only have sporadic access to Ethernet; require 16 hour continuous. Got a USB WI-FI Adapter, downloaded its driver, uninstalled old driver [maybe should have disabled], installed new driver & plugged it in. No problems last 36+ hours. Looks like problem solved. Thanx for all the help. I learned a lot. Thumbs up.