Windows 10: BSOD After windows 10 update/avast antivirus installation

Discus and support BSOD After windows 10 update/avast antivirus installation in Windows 10 BSOD Crashes and Debugging to solve the problem; Attachment 117791 I noticed the BSOD popping in about the time I've updated the recent windows 10 OR avast antivirus. I know the antivirus came... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by rtyb91, Jan 19, 2017.

  1. rtyb91 Win User

    BSOD After windows 10 update/avast antivirus installation


    Attachment 117791

    I noticed the BSOD popping in about the time I've updated the recent windows 10 OR avast antivirus. I know the antivirus came first and the update of windows 10 came later, but some of the forums did mention that antivirus incompatibility might have caused the same thing as well.

    Can you guys help me out? I'm in the midst of my final year project and any more BSOD next week I will really need to hang myself.

    Thanks loads guys!

    :)
     
    rtyb91, Jan 19, 2017
    #1
  2. PennPerry Win User

    I get "system thread exception not handled" error when finishing the Windows 10 Anniversary Update

    Exact problem here. Confirmed (at least for myself) that it is a problem with Avast. Had to fully uninstall Avast to get Anniversary Update to complete without BSOD and aforementioned error message. Unfortunately, even after using Avast Clear, Windows
    Defender would not take over antivirus responsibilities after Anniversary Update completed, and attempting a fresh install of Avast produced the BSOD and same error message.

    I have restored to build 1511 and deferred upgrades until Avast issues a fix. Yuck.

    Penn
     
    PennPerry, Jan 19, 2017
    #2
  3. Rokky91 Win User
    Computer crashes and goes to bluescreen after installing Avast Internet Security software

    *Original Title: BSOD

    helo sir..whenever I install Avast Internet security or Avast premium My computer crashes and BSOD Appears after Rebooting when ever i try to connect Internet PC Again Crashes & blue screen appears...But Avast Free Antivirus Version Works very well...here's
    the link of dump files...

    Userscloud › Free Unlimited Cloud Storage
     
    Rokky91, Jan 19, 2017
    #3
  4. philc43 Win User

    BSOD After windows 10 update/avast antivirus installation

    Hello rtyb91 *Smile

    Unfortunately the zip file you uploaded is empty! Please try again.
     
    philc43, Jan 19, 2017
    #4
  5. rtyb91 Win User
    Attachment 117943
    I'm so sorry for the mistake! Didn't realize it was just 22kb my goodness.

    There's the recent log!
     
    rtyb91, Jan 20, 2017
    #5
  6. lifetec Win User
    All your dumpfiles blames
    Code: BugCheck 3B, {c0000005, fffff80b5d8de9f3, ffffb301248faac0, 0} *** WARNING: Unable to verify timestamp for aswStm.sys *** ERROR: Module load completed but symbols could not be loaded for aswStm.sys Probably caused by : NETIO.SYS ( NETIO!StreamInvokeCalloutAndNormalizeAction+20f )[/quote] Driver Description: avast! Antivirus Stream Filter driver
    Driver Update Site: Support : Avast Software

    Avast has a known BSOD after updating windows 10 Ann. Edition.
    See this faq from Avast with a solution Avast FAQ | Avast Antivirus: Preventing a BSOD when installing the Windows 10 Anniversary Update

    In the dumpfiles also is mentioned Netio.sys, this is related to network.
    In your driver modules i found this driver
    LMDriver Tue Jul 16 20:58:57 2013
    Driver Description: Acer Launch Manager Wireless Driver
    Driver Update Site: Download Drivers and Manuals | Acer Official Site
    See if there is new version on your supportpage of your Acer laptop.
     
    lifetec, Jan 21, 2017
    #6
  7. rtyb91 Win User
    Hey there Lifetec!

    Thank you so much! I've tried repairing the Avast antivirus, hopefully the BSOD wouldn't pop again any time soon!

    As for the ACER Launch Manager Wirelress Driver, there isn't any similar driver name available in the website for an update though. I've tried downloading the LAN and Wireless LAN Drivers ([COLOR=rgba(0, 0, 0, 0.701961)]NFA344A Liteon, [/COLOR][COLOR=rgba(0, 0, 0, 0.701961)]NFA344A HAI, [/COLOR][COLOR=rgba(0, 0, 0, 0.701961)]NFA222 Liteon)[/COLOR] to install now. Hopefully these would work.

    I'll make a report soon!

    PS: After my last comment apparently the BSOD stopped occurring over the weekend. I really do wonder what is going on...
     
    rtyb91, Jan 22, 2017
    #7
  8. rtyb91 Win User

    BSOD After windows 10 update/avast antivirus installation

    Hey Lifetec! The BSOD is back and I can't upload the log due to the error in posting the file. I wonder if my laptop is actually trying to kill me though...
     
    rtyb91, Jan 24, 2017
    #8
  9. rtyb91 Win User
    Attachment 118486Attachment 118486

    There you go!
     
    rtyb91, Apr 5, 2018
    #9
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BSOD After windows 10 update/avast antivirus installation

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