Windows 10: BSOD al startup or undocking

Hi,

I'm having BSOD in several laptops at undocking or startup.

Are Lenovo X1 Carbon 4 and 5 Gen.

Windbg shows me the following:



* *

* Bugcheck Analysis *

* *

*******************************************************************************


DRIVER_IRQL_NOT_LESS_OR_EQUAL d1

An attempt was made to access a pageable or completely invalid address at an

interrupt request level IRQL that is too high. This is usually

caused by drivers using improper addresses.

If kernel debugger is available get stack backtrace.

Arguments:

Arg1: 0000000000002000, memory referenced

Arg2: 0000000000000002, IRQL

Arg3: 0000000000000001, value 0 = read operation, 1 = write operation

Arg4: fffff80283e14f4f, address which referenced memory



Debugging Details:

------------------



*** WARNING: Unable to verify timestamp for klwfp.sys

*** WARNING: Unable to verify timestamp for win32k.sys



KEY_VALUES_STRING: 1



PROCESSES_ANALYSIS: 1



SERVICE_ANALYSIS: 1



STACKHASH_ANALYSIS: 1



TIMELINE_ANALYSIS: 1



DUMP_CLASS: 1



DUMP_QUALIFIER: 400



BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202



SYSTEM_MANUFACTURER: LENOVO



SYSTEM_PRODUCT_NAME: 20FB003TSP



SYSTEM_SKU: LENOVO_MT_20FB_BU_Think_FM_ThinkPad X1 Carbon 4th



SYSTEM_VERSION: ThinkPad X1 Carbon 4th



BIOS_VENDOR: LENOVO



BIOS_VERSION: N1FET43W 1.17



BIOS_DATE: 08/02/2016



BASEBOARD_MANUFACTURER: LENOVO



BASEBOARD_PRODUCT: 20FB003TSP



BASEBOARD_VERSION: SDK0J40705 WIN



DUMP_TYPE: 2



BUGCHECK_P1: 2000



BUGCHECK_P2: 2



BUGCHECK_P3: 1



BUGCHECK_P4: fffff80283e14f4f



WRITE_ADDRESS: fffff8027e56e3b0: Unable to get MiVisibleState

Unable to get NonPagedPoolStart

Unable to get NonPagedPoolEnd

Unable to get PagedPoolStart

Unable to get PagedPoolEnd

0000000000002000



CURRENT_IRQL: 2



FAULTING_IP:

ndis!ndisNblTrackerUpdateOwnershipCount+4b

fffff802`83e14f4f 4c0112 add qword ptr [rdx],r10



CPU_COUNT: 4



CPU_MHZ: a20



CPU_VENDOR: GenuineIntel



CPU_FAMILY: 6



CPU_MODEL: 4e



CPU_STEPPING: 3



CPU_MICROCODE: 6,4e,3,0 F,M,S,R SIG: C6'00000000 cache C6'00000000 init



BLACKBOXBSD: 1 !blackboxbsd





BLACKBOXNTFS: 1 !blackboxntfs





BLACKBOXPNP: 1 !blackboxpnp





BLACKBOXWINLOGON: 1



CUSTOMER_CRASH_COUNT: 1



DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT



BUGCHECK_STR: AV



PROCESS_NAME: System



ANALYSIS_SESSION_HOST: PC



ANALYSIS_SESSION_TIME: 02-13-2020 12:07:44.0635



ANALYSIS_VERSION: 10.0.18362.1 x86fre



TRAP_FRAME: ffffce00a6a3f1c0 -- .trap 0xffffce00a6a3f1c0

NOTE: The trap frame does not contain all registers.

Some register values may be zeroed or incorrect.

rax=0000000000002000 rbx=0000000000000000 rcx=ffff94888d4c6320

rdx=0000000000002000 rsi=0000000000000000 rdi=0000000000000000

rip=fffff80283e14f4f rsp=ffffce00a6a3f358 rbp=ffff948874e87c01

r8=0000000000000002 r9=ffffce00a6a3f3e8 r10=ffffffffffffffff

r11=000000000000000f r12=0000000000000000 r13=0000000000000000

r14=0000000000000000 r15=0000000000000000

iopl=0 nv up ei pl nz na po nc

ndis!ndisNblTrackerUpdateOwnershipCount+0x4b:

fffff802`83e14f4f 4c0112 add qword ptr [rdx],r10 ds:00000000`00002000=????????????????

Resetting default scope



LAST_CONTROL_TRANSFER: from fffff8027e1ce469 to fffff8027e1bc810



STACK_TEXT:

ffffce00`a6a3f078 fffff802`7e1ce469 : 00000000`0000000a 00000000`00002000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx

ffffce00`a6a3f080 fffff802`7e1ca7a5 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69

ffffce00`a6a3f1c0 fffff802`83e14f4f : fffff802`83e125b9 ffff9488`8cf7de70 ffff9488`90683601 ffff9488`906836e0 : nt!KiPageFault+0x465

ffffce00`a6a3f358 fffff802`83e125b9 : ffff9488`8cf7de70 ffff9488`90683601 ffff9488`906836e0 fffff802`7e36a0a9 : ndis!ndisNblTrackerUpdateOwnershipCount+0x4b

ffffce00`a6a3f360 fffff802`84364bfb : 00000000`00000001 ffff9488`90683601 00000000`00000000 00000000`00000000 : ndis!NdisFreeCloneNetBufferList+0x339

ffffce00`a6a3f3e0 fffff802`881c2a46 : badbadfa`badbadfa ffff9488`9237cce0 ffff9488`74e87cc0 00000000`00000000 : fwpkclnt!FwpsFreeCloneNetBufferList0+0x20b

ffffce00`a6a3f420 badbadfa`badbadfa : ffff9488`9237cce0 ffff9488`74e87cc0 00000000`00000000 00000000`00000000 : klwfp+0x2a46

ffffce00`a6a3f428 ffff9488`9237cce0 : ffff9488`74e87cc0 00000000`00000000 00000000`00000000 fffff802`84366e71 : 0xbadbadfa`badbadfa

ffffce00`a6a3f430 ffff9488`74e87cc0 : 00000000`00000000 00000000`00000000 fffff802`84366e71 ffff9488`9237cce0 : 0xffff9488`9237cce0

ffffce00`a6a3f438 00000000`00000000 : 00000000`00000000 fffff802`84366e71 ffff9488`9237cce0 00000000`00000000 : 0xffff9488`74e87cc0





THREAD_SHA1_HASH_MOD_FUNC: 11c28e688aeb1d0352ec8de06babc562b766d8b1



THREAD_SHA1_HASH_MOD_FUNC_OFFSET: e1d658a8a33b064b6ea8c4374522eed51964927b



THREAD_SHA1_HASH_MOD: 19fd3d4d87dc71f6f24754189dfa260eea365902



FOLLOWUP_IP:

fwpkclnt!FwpsFreeCloneNetBufferList0+20b

fffff802`84364bfb 488b5c2448 mov rbx,qword ptr [rsp+48h]



FAULT_INSTR_CODE: 245c8b48



SYMBOL_STACK_INDEX: 5



SYMBOL_NAME: fwpkclnt!FwpsFreeCloneNetBufferList0+20b



FOLLOWUP_NAME: MachineOwner



MODULE_NAME: fwpkclnt



IMAGE_NAME: fwpkclnt.sys



DEBUG_FLR_IMAGE_TIMESTAMP: 58c1e6ed



IMAGE_VERSION: 10.0.18362.295



STACK_COMMAND: .thread ; .cxr ; kb



BUCKET_ID_FUNC_OFFSET: 20b



FAILURE_BUCKET_ID: AV_fwpkclnt!FwpsFreeCloneNetBufferList0



BUCKET_ID: AV_fwpkclnt!FwpsFreeCloneNetBufferList0



PRIMARY_PROBLEM_CLASS: AV_fwpkclnt!FwpsFreeCloneNetBufferList0



TARGET_TIME: 2020-02-04T07:55:19.000Z



OSBUILD: 18362



OSSERVICEPACK: 30



SERVICEPACK_NUMBER: 0



OS_REVISION: 0



SUITE_MASK: 272



PRODUCT_TYPE: 1



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS



OS_LOCALE:



USER_LCID: 0



OSBUILD_TIMESTAMP: unknown_date



BUILDDATESTAMP_STR: 190318-1202



BUILDLAB_STR: 19h1_release



BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202



ANALYSIS_SESSION_ELAPSED_TIME: 574d



ANALYSIS_SOURCE: KM



FAILURE_ID_HASH_STRING: km:av_fwpkclnt!fwpsfreeclonenetbufferlist0



FAILURE_ID_HASH: {c8d1af04-4ef8-f0ad-e7e1-bec4e1c2d131}



Followup: MachineOwner


---------

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