Windows 10: BSOD and Boot Device Not Found issue

Product - HP Envy 15

OS - Windows 10 64-bit

Version - 2004

Storage type - SSD


I am having issues of BSOD whenever I wake up my PC from sleeping opening the lid and also randomly when I am working on it. And when it restarts, sometimes it shows Boor Device Not Found error on startup. After diagnosis pressing F2, and running hard disk check, it says Hard Disk Not Found. But this does not occur every time.


I have collected failure events from Event Viewer and details are as follows:





Event Description -


19-08-2020 14:50:55 7000 - The IntelAudioService service failed to start due to the following error:

The service did not respond to the start or control request in a timely fashion.


19-08-2020 14:50:55 7009 - A timeout was reached 45000 milliseconds while waiting for the IntelAudioService service to connect.


19-08-2020 14:50:54 7000 - The UIUService service failed to start due to the following error:

The system cannot find the file specified.


Please help me to resolve this issue.


PS: I have already installed Windows several times by formatting the whole storage and deleting all partitions. Also, updated the BIOS to the latest available version for my PC from HP official site.

:)

 

BSOD- atikmpag.sys

This is most likely due to an installation/upgrade error with ATI driver's. I suggest doing DriveSweeper and the following:

• Drivesweeper all drivers & in Safe Mode
• Unistall all drivers that aren't used in DriveSweeper (CCC Profiler Updates, MSI AfterBurner, anything related to ATI that use's it's drivers.)
• After you do this, the first thing you need to do is go into Device Manager and Unistall your ATI Drivers

Once your done, restart the PC and then try installing the latest drivers.


I had several issues with this in the past, but I overcame it with logical reasoning and whenever I have a driver issue, I just use these steps and I always overcome the problem.

Best of luck! *Toast :toast:

 

Boot Device not found

Hi Alan,

Corrupted system files or it boot to a different hard drive that it why you received the message Boot Device no found. To better assist you, we'd like to gather more information:

• Have you made any changes prior to this issue?
• Which build and version of Windows 10 are you using?

Meanwhile, we suggest that you follow these steps on how to perform automatic repair:

• Force turn off your computer/device 3 times until you reach the Automatic Repair environment.
• On the list of options under Advance options, choose Start-up Repair and perform the instructions.

Let us know if you need further assistance.

 

ughhh! BSOD on boot

I guess my computer BSOD on boot right before getting to windows. not sure what the problem is though, everything is stable.

It gave me a list of two files in windows that could have caused the problems