Windows 10: BSOD and crashes. Errors 0x7E, 0x12B, 0x3B.

Hey all,

I built this computer about 2 years ago, it had a problem a year ago where the motherboard failed on me so I replaced it. Now I think I have another hardware problem. I've reinstalled Windows 3 times now this past month, still constantly getting blue screens/restarts/screen freezes on me. I've ran the Windows Memory Diagnostic tool, which told me hardware problems were detected. This leads me to believe it is the RAM. I've tested both sticks by taking one out and letting the other run, didn't notice anything out of the ordinary.

Not sure what to do from here, I have a general understanding of putting computers together but I've never been able to single out hardware problems. If anyone has any spare time to take a look at this for me, thanks!

:)

 

Windows 10 build 10162 - USB webcam causes system crash

I'm still having this issue on build Windows 10 (x64 Pro) 10240 using the SP2309W monitor's built-in usb webcam/mic.

The BSOD error that occurs when plugging the USB in is: SYSTEM_SERVICE_EXCEPTION (ks.sys). If I plug the usb into a different USB port (for the first time), however, everything works perfectly fine - the webcam shows up and microphone
works great, so I presume the device isn't completely unsupported or SOL. But if you then restart the computer you get a BSOD upon startup with the same message as above.

Looking at the minidumps, I get this information (a few crashes posted):

This was probably caused by the following module:
ks.sys (ks+0x17C0)

Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80042BB17C0, 0xFFFFD00146C89D40, 0x0)

Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801312917C0, 0xFFFFD0008A7E5D40, 0x0)

Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000DEC17C0, 0xFFFFD00197918D40, 0x0)

Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801AF8317C0, 0xFFFFD0019AA61D40, 0x0)

Not sure if that means anything to anyone, but it'd be awesome if this was fixed!

 

Driver Verifier shows BSOD with "Driver Verifier Detected Violation" but doesn't create dump file

"That's weird because the crash occured after rebooting with driver verifier
(I didn't have any other BSOD today). I guess I will check it tomorrow and see if dmp changes. Thanks for now <3

BUGCHECK_STR: 0x3B

PROCESS_NAME: bootim.exe<== Boot immersive menu

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: GLOOMY

The error is probably transient in nature, but you never can tell when it might re-occur or how bad it might be, the next time around.... fwiw.

 

two dumpfiles point to memory problems
Code: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 12B, {ffffffffc00002c4, b4a, bf14980, ffffb08092a6b000} *** WARNING: Unable to verify timestamp for win32k.sys *** ERROR: Module load completed but symbols could not be loaded for win32k.sys Probably caused by : memory_corruption Followup: memory_corruption --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* FAULTY_HARDWARE_CORRUPTED_PAGE (12b) This bugcheck indicates that a single bit error was found in this page. This is a hardware memory error. Arguments: Arg1: ffffffffc00002c4, virtual address mapping the corrupted page Arg2: 0000000000000b4a, physical page number Arg3: 000000000bf14980, zero Arg4: ffffb08092a6b000, zero[/quote] Memory Test.
Please start with diagnosing the system RAM first. You can use the free tool "Memtest86+" to stress test the RAM.

How to run "Memtest" - RAM - Test with Memtest86+ - Windows 7 Help Forums
MemTest86+ - Test RAM - Windows 10 Forums
Make sure you are using the latest version 5.01 - Memtest86+ - Advanced Memory Diagnostic Tool

You can stop the test even if a single error is found during the test. Otherwise continue the test for 8-10 passes and post a screenshot with next reply. 8 passes is the recommended bare minimum but more passes will give better result.

 

I was finally able to run memtest yesterday. I was expecting errors but got none, got 10 passes over the course of 21 hours.

Imgur: The most awesome images on the Internet - those are my results

 

The last dumpfiles of 5 december is:
Code: BugCheck 1000007E, {ffffffffc0000005, fffff80f05e2adda, ffffbc017531d7a8, ffffbc017531cfd0} Probably caused by : dxgmms2.sys ( dxgmms2!VidSchiSwitchContextWithCheck+26a )[/quote] Usual causes:* Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,

Your AMD gpu drivers are from september update to latest version.
Your Realtek audiodrivers are from 2015, see for a newer version

Your Bios version is 0601 from 2014, the latest version is 1503 from 2016/04/08 with improve system stabilty.

Supportpage https://www.asus.com/support/Downloa...0S3THbIb3N/45/

 

So I was able to update my bios today and all those drivers, I just had another bsod with error code 0x3B. Like you said in usual causes, could this possibly be my grahpics that is throwing up all these errors? I'm starting to think I should just use my on board graphics and go from there.

 

The last dumpfile is another one as the one that pointed to dxgmmm2.sys
So i would wait with onboard graphic.

Code: bugCheck 3B, {c0000005, fffff8018f0ec948, ffff9d813eb6edd0, 0} Probably caused by : memory_corruption Followup: memory_corruption --------- 3: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff8018f0ec948, Address of the instruction which caused the bugcheck Arg3: ffff9d813eb6edd0, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. PROCESS_NAME: chrome.exe[/quote] First update this driver rt640x64 Tue May 05 18:21:03 2015 Realtek lan driver from your supportpage.
iI this not stop the bsod.

Then
SFC
Use SFC to check and repair windows systemfiles.

See this tutorial SFC /SCANNOW Command - Run in Windows 8
SFC Command - Run in Windows 10 - Windows 10 Tutorials