Windows 10: BSOD and non-BSOD crashes

Discus and support BSOD and non-BSOD crashes in Windows 10 BSOD Crashes and Debugging to solve the problem; I've been getting random system freezes and crashes, usually without a BSOD but occasionally with "UNEXPECTED_STORE_EXCEPTION" or... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ekpuz, May 22, 2016.

  1. ekpuz Win User

    BSOD and non-BSOD crashes


    I've been getting random system freezes and crashes, usually without a BSOD but occasionally with "UNEXPECTED_STORE_EXCEPTION" or "CRITICAL_PROCESS_DIED". When it is not the BSOD I can usually see any open windows but otherwise system is completely unresponsive. No mouse or keyboard input seems to have any impact (including CTRL-ALT-DEL). Only option is to power cycle. Sometimes I come to my computer and it has attempted to reboot but with some sort of "reboot and select proper boot device" message. Power cycling will usually allow it to reboot properly (although it can take a while).

    Thanks in advance for your help.

    :)
     
    ekpuz, May 22, 2016
    #1
  2. johnptd Win User

    BSODs on windows 10, don't know which driver is failing

    You best bet to get some answers on this is to go the the Windows Ten BSOD Crashes and Debugging Forum located

    here
    . They do a good job of analyzing BSOD issues.

    JohnD
     
    johnptd, May 22, 2016
    #2
  3. kitnepal Win User
    Please examine this dmp file. BSOD!! Windows 10

    I got a Page Fault detected in Non Paged area(Wdfilter.sys) BSOD. Then i ran a clean boot but it still crashed then i ran driver verifier. I received a Driver Verifier detected Violation BSOD.

    I have gotten BSODs before and had to reinstall windows but it is getting annoying to do it everytime. I really want a solution.

    PLease help me figure out what is causing the problem.

    Here is the minidump file

    https://onedrive.live.com/redir?resid=C8FECF441CBD3B79!672&authkey=!AFDnmaZdPJ99sQM&ithint=file,rar
     
    kitnepal, May 22, 2016
    #3
  4. ARC
    Arc Win User

    BSOD and non-BSOD crashes

    The crash dumps are not very latest other than that one of 10th May. But they all are pointing to Cisco Anyconnect.
    Code: BugCheck C5, {760e0017, 2, 0, fffff800976a5840} *** WARNING: Unable to verify timestamp for acsock64.sys *** ERROR: Module load completed but symbols could not be loaded for acsock64.sys Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a0 ) Followup: Pool_corruption ---------[/quote] With two different Kaspersky drivers flagged.
    Code: ffffd000`3cb2e558 fffff800`b5364f94Unable to load image \SystemRoot\system32\DRIVERS\kneps.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for kneps.sys *** ERROR: Module load completed but symbols could not be loaded for kneps.sys kneps+0x4f94[/quote] Code: ffffd000`3cb2e328 fffff800`b6f79431Unable to load image \SystemRoot\system32\DRIVERS\klwfp.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for klwfp.sys *** ERROR: Module load completed but symbols could not be loaded for klwfp.sys klwfp+0x9431[/quote] I see Cisco is disabled there.
    Code: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64 #2 ROOT\NET\0000 This device is disabled.[/quote] But that does not prevent Cisco from running in the background.
    Code: Cisco AnyConnect Secure Mobility Agent vpnagent Running Auto Own Process "c:\program files (x86)\cisco\cisco anyconnect secure mobility client\vpnagent.exe" Normal LocalSystem 0[/quote] If you disabled Cisco on intention, please uninstall it?
    If the system disabled it, better you uninstall it.

    See the situation without Cisco. Let us know how it goes.
     
Thema:

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