Windows 10: BSOD around the time I wake it up from sleep

Discus and support BSOD around the time I wake it up from sleep in Windows 10 BSOD Crashes and Debugging to solve the problem; I have tried to the get windows 10 windbg kit to work to look and see what wrong myself but I can't get the symbols to work... So my problem is that... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by cis190, Sep 26, 2015.

  1. CIS190
    cis190 Win User

    BSOD around the time I wake it up from sleep


    I have tried to the get windows 10 windbg kit to work to look and see what wrong myself but I can't get the symbols to work...

    So my problem is that when waking up the computer it crashes about 25% of the time, it used to crash 100% on wake up but I update a problem driver (intel management driver). I dont know what the BSOD is I keep forgetting to take a picture of it. But if you need it I can get it next time I see it.

    Also, it might be related, ever since the upgrade to windows 10 my graphics card driver has been crap, it keeps saying that the nvidia kernel has crashed and has recovered while playing games. I have already uninstalled the driver and reinstalled it though nvidia's website but it is still doing it. How would I go about fixing that if that is the issue with the crashing.

    Thank you!

    EDIT: I found out how to read the dump file and saw that it has the error "Probably caused by : hardware ( REGION_PAGED_OUT )" FAULTY_HARDWARE_CORRUPTED_PAGE, looked up the generic issue on google and found that others are having the same problem after updating to windows 10. (But I dont think that was the only BSOD error code i got but I dont know how to find other dump files.)
    Attachment 39732

    :)
     
    cis190, Sep 26, 2015
    #1
  2. SUPERBOYCHOY
    SuperBoyChoy Win User

    Blue Screen die (BSOD), Windows 10 Professional Laptop Machine

    I can confirm that this problem would occur every time I wake the computer up from sleep mode.

    After a few seconds waking up from sleep mode, the computer will freeze and then BSOD occurs

    Very annoying.
     
    SuperBoyChoy, Sep 26, 2015
    #2
  3. INSTAFELIX
    instaFelix Win User
    IRQL_NOT_LESS_OR_EQUAL BSOD in Windows 10 after wake up from sleep

    I have this issue with BSOD on my computer whenever my system wakes up from sleep. It usually happen after awhile after wakes up from sleep (sometimes within half an hour or hours of used). If I never sleep my system (meaning always start from fresh restart),
    no issue with BSOD.

    Attached is my minidump file.

    https://onedrive.live.com/redir?resid=BBBE2E771BBAFCCB!4719&authkey=!ACl6Tb3NwjlChdE&ithint=file,dmp

    Anyone can give a hand here?
     
    instaFelix, Sep 26, 2015
    #3
  4. AXE0
    axe0 New Member

    BSOD around the time I wake it up from sleep

    Hi cis190,

    Please check {windows partition}\windows\minidump for other dump files.
    There are the minidump files usually saved if the settings for it are at default.
    Also, there is a memory.dmp file created, but overwritten everytime a crash occurs for saving space.

    A 0x12B refers to memory, if there are no drivers in the dump it might be that the RAM is faulty.




    BSOD around the time I wake it up from sleep [​IMG]
    Diagnostic Test
    BSOD around the time I wake it up from sleep [​IMG]
    RAM TEST

    BSOD around the time I wake it up from sleep [​IMG]
    Run MemTest86+ - Test RAM - Windows 10 Forums


    BSOD around the time I wake it up from sleep [​IMG]
    Note
    BSOD around the time I wake it up from sleep [​IMG]


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
     
    axe0, Sep 26, 2015
    #4
  5. CIS190
    cis190 Win User
    Okay I have overclocked my ram a long time ago and i guess upgrading it to windows 10 messed it up so im going to revert it back to stock settings after I get done with the debugging. But now I went and used the driver verifier (as I suspect it is a driver), and it is crashing everytime I boot up, so I switched to safe mode and now am trying to read the newest mini dump file, it says, DRIVER_VERIFIER_DETECTED_VIOLATION, but I dont know which one. I dont think this is right "Probably caused by : ntkrnlmp.exe" should I just upload the minidump file or what should I be looking at. Sorry for trying to do yalls job haha.
     
    cis190, Sep 26, 2015
    #5
  6. AXE0
    axe0 New Member
    Please reset driver verifier
    • Open an admin command prompt
    • Enter "verifier/reset" (without quotes)

    That file is a windows file, without it you cannot boot.

    Please use the tool and upload the zip file, if you want I'll guide you through the process *Smile
     
    axe0, Sep 26, 2015
    #6
  7. CIS190
    cis190 Win User
    Here is the zip
    Attachment 39743
     
    cis190, Sep 26, 2015
    #7
  8. AXE0
    axe0 New Member

    BSOD around the time I wake it up from sleep

    A Razer driver has been flagged.
    Please check Razer for driver updates.
    Please make sure only 1 audio device is enabled when plugging your Razer Kraken device (search sound and open it)
    Having multiple audio devices enabled could cause BSOD's, speaking from experience.
    Code: *** Unable to load image \??\C:\Windows\system32\drivers\RzDxgk.sys *** ERROR: Module load completed but symbols could not be loaded for RzDxgk.sys 3: kd> lmvm RzDxgk start end module name fffff801`82780000 fffff801`8279db00 RzDxgk (no symbols) Loaded symbol image file: RzDxgk.sys Image path: \??\C:\Windows\system32\drivers\RzDxgk.sys Image name: RzDxgk.sys Timestamp: Thu Apr 03 17:39:50 2014 (533D80C6) CheckSum: 0002AEC4 ImageSize: 0001DB00 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
    axe0, Sep 26, 2015
    #8
  9. CIS190
    cis190 Win User
    Okay I have disabled every audio device besides the razor one. There wasn't any driver updates for the razor headset. Would that be causing my games to freeze and nvidia kernel to crash during games?

    Also how did you get the "No .natvis files found at C:\Program Files (x86)\Windows Kits\10\Debuggers\x64\Visualizers" to go away so you can read the dump? Because mine just says "Probably caused by : ntkrnlmp.exe ( nt!VerifierBugCheckIfAppropriate+3c )"
     
    cis190, Sep 26, 2015
    #9
  10. AXE0
    axe0 New Member
    It is likely the installed software that causes the crash.
    Razer software isn't very stable.

    I don't have the windows 10 version of Windbg installed, but the windows 8.1 version.
     
    axe0, Sep 26, 2015
    #10
  11. CIS190
    cis190 Win User
    So I will either have to wait for a driver update or uninstall the software and get a new headset? oh so you can use the 8.1 version on windows 10 dump files?
     
    cis190, Sep 26, 2015
    #11
  12. AXE0
    axe0 New Member
    Can the headset not work without the software?

    You can use the 8.1 version on windows 7, 8, 8.1 and 10 dump files.
    It is not about the version, but about the symbols.
     
    axe0, Sep 26, 2015
    #12
  13. CIS190
    cis190 Win User

    BSOD around the time I wake it up from sleep

    okay, and no the headset won't work without the razer software, or at least not at full functionality. Thank you though, now i know I need to get a new headset. Or I guess wait until the driver gets updated.
     
    cis190, Sep 26, 2015
    #13
  14. CIS190
    cis190 Win User
    Oh and real quick what did you put in the symbol path in the windbg.exe? just to make sure im doing it right
     
    cis190, Sep 26, 2015
    #14
  15. AXE0
    axe0 New Member
    A new headset would be throwing money away when yours is fully functional.
    Just use the headset not until there are updates.
     
    axe0, Apr 5, 2018
    #15
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BSOD around the time I wake it up from sleep

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