Windows 10: BSOD at end of a scheduled Acronis Backup, UNEXPECTED STORE EXCEPTION

Discus and support BSOD at end of a scheduled Acronis Backup, UNEXPECTED STORE EXCEPTION in Windows 10 BSOD Crashes and Debugging to solve the problem; On x64 1607, 14393.693, when Acronis Backup Advanced 11.7.50064 (current version) runs it's scheduled backup, at some point the computer will restart... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by gaia, Feb 25, 2017.

  1. gaia Win User

    BSOD at end of a scheduled Acronis Backup, UNEXPECTED STORE EXCEPTION


    On x64 1607, 14393.693, when Acronis Backup Advanced 11.7.50064 (current version) runs it's scheduled backup, at some point the computer will restart with a BSOD with no error code - it only says "UNEXPECTED STORE EXCEPTION".

    This has happened 3 times already. It started a couple days ago.

    I ran sfc, got "Windows Resource Protection did not find any integrity violations".

    Ran the memtest, no errors found.

    WhoCrashed says the last crash was the 3rd of January, though it says "Crash dumps are enabled on your computer."

    I already re-installed the Acronis suite.

    No new hardware has been added. No new software installed (aside from updates). No changes to registry or settings. Not even a change to the Acronis backup plans - they've been in place for months with no problems.

    PS: The password for the zip file is: BSOD

    :)
     
  2. Kapil Arya MVP, Feb 25, 2017
    #2
  3. Kapil Arya MVP, Feb 25, 2017
    #3
  4. axe0 New Member

    BSOD at end of a scheduled Acronis Backup, UNEXPECTED STORE EXCEPTION

    Temporary remove Malwarebytes
    Malwarebytes |

    How do I uninstall Malwarebytes Anti-Mal...






    BSOD at end of a scheduled Acronis Backup, UNEXPECTED STORE EXCEPTION [​IMG]
    Diagnostics Test
    BSOD at end of a scheduled Acronis Backup, UNEXPECTED STORE EXCEPTION [​IMG]
    HDD TEST
    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    *Arrow Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    *Arrow Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log *Arrow https://www.sevenforums.com/tutorial...iewer-log.html
     
  5. gaia Win User
    removed mbam and will report back.

    the disks are monitored by HD Sentinel. All smart values check fine. I will do those tests if stopping MBAM doesn't solve it.
     
  6. now its to late but next time please upload the next logs without cracked Adobe Software installed
     
    BSODHunter, Feb 27, 2017
    #6
  7. axe0 New Member
    It's never too late to do such a thing *Wink
     
  8. gaia Win User

    BSOD at end of a scheduled Acronis Backup, UNEXPECTED STORE EXCEPTION

    MBAM was the culprit. Didn't even have to remove it, just disabled it and the BSOD went away. Thanks!
     
    gaia, Apr 5, 2018
    #8
Thema:

BSOD at end of a scheduled Acronis Backup, UNEXPECTED STORE EXCEPTION

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