Windows 10: BSOD at random moments

Discus and support BSOD at random moments in Windows 10 Software and Apps to solve the problem; Hello dear community,I am getting BSOD at "random moments" since 1 year. It was at a tolerable frequency like one per month. But now since one month I... Discussion in 'Windows 10 Software and Apps' started by Munkhtuguldur ALTANGEREL, Nov 7, 2022.

  1. BSOD at random moments


    Hello dear community,I am getting BSOD at "random moments" since 1 year. It was at a tolerable frequency like one per month. But now since one month I am getting at least 2 BSOD per day. I did everything I could to fix it myself. List of things I've already done are :memtestchkdsk /f /rsfc /scannowverifierFull reset of WindowsVerify connections of hardwares RAM, Storage etcUpdate every drivers, Windows 11 that's how I got Windows 11When I say random moments it's for example I am just clicking, opening PDF File, watching video, browsing Zotero etc. However it just crashed 2 times consecutiv

    :)
     
    Munkhtuguldur ALTANGEREL, Nov 7, 2022
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Nov 7, 2022
    #3
  4. ARC
    Arc Win User

    BSOD at random moments

    Random BSODs "Bad_Pool_Caller"


    This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

    We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

    I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.
     
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