Windows 10: BSOD at random times kernel-power 41 / 0x8000400000000002

Hi,I randomly get the bsod and have as yet been unable to figure out the issue. I saw a similar post where it was suggested to post the memory dump files for further investigation.I have that here:Memory dumpI'm not entirely the most tech savvy person with figuring things like this out, but if you need more information please let me knowAs you can see here according to Event Viewer there's a whole heap of activity around the time of the crash.

:)

 

PC crashes at random times/intervals (Kernel-Power 41 Critical Error/ 0x8000400000000002)

My computer seems to randomly crash at random times with no warning, I can just be browsing the internet doing research on something or be in the middle of a game when it happens. It started maybe a month ago and it'll be fine for a couple of days (sometimes longer) before it will crash again. I have tried a number things to determine the problem/fix the problem such as: updating all drivers, reseating all hardware, running a chkdsk, reinstalling windows, all to no avail. When checking the event viewer the only critical error is the Kernel-Power 41 / 0x8000400000000002, only other error is an event log stating the previous shutdown was unexpected. Any and all help resolving this matter would be greatly appreciated, attached is a copy of the minidump file that was created:

122222-9468-01.rar

 

Event Viewer - Kernel Power 41 - Bluescreen Timeline

No, it is vice versa, not Kernel-Power 41 is result of BSOD but BSOD may be result of power fault indicated by this event.

Yes, there may be some events before BSOD pointing to BSOD reasons but there is no definitive list unfortunately.

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator