Windows 10: BSOD at random times, most frequently while playing games

Here you have, latest log.
Attached the log and DMP file
Thanks

 

1) backup all files to another drive or to the cloud
2) make a backup image using Macrium:
Macrium Software | Macrium Reflect Free
3) place the backup image onto another drive or into the cloud
4) make a brand new restore point
5) after the above steps turn on windows driver verifier using the test settings in this link:
Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community
6) use the information in this link to turn off windows driver verifier:
Enable and Disable Driver Verifier in Windows 10 Performance Maintenance Tutorials
7) some computers may become sluggish or have difficulty booting when using windows driver verifier. If there are significant problems communicate that into the thread so that the windows driver verifier test settings can be modified.
8) After each bsod you will view the BSOD window to view the bugcheck and see if it displays a misbehaving driver in the form *.sys. Then use the windows advanced troubleshooting menu to turn off windows driver verifer. When you are back on the desk top run this log collector and post a zip into the thread for troubleshooting: log collector v2-beta08.zip

 

Hi

I just made the backupfile and setup the driver verifier, rebooted the computer so I can start the test and it iant booting, a message apper saying that I dont have an OS.

I can get in to the BIOS but it doesnt matter which drive im using to start, the message keep appearing.

What should I do?

 

Did you
1) backup all of the files?
2) make a backup image and place the backup image onto another drive?
3) make a brand new restore point?

Use a camera or smart phone camera to take pictures and post images into the thread as needed to display the progress or results.

1) Find a flash drive that you can format ( > or = 8 GB)
2) Create a bootable Windows 10 iso:
Download Windows 10
3) Insert the bootable Windows 10 iso into any USB port
4) Open the BIOS and temporarily modify the boot order so that you can boot to USB external hard drive
5) Power on the computer and boot to the external USB hard drive
6) It may take 5 - 10 minutes for the ISO to load while viewing the Windows icon
7) Do not click install
8) In the left lower corner click repair your computer
9) Select language, time, currency, and keyboard or click next
10) Click troubleshoot to open the Windows 10 iso advanced troubleshooting menu
11) Click system restore > start with the oldest restore point and work towards the most recent
12) If the restore points don't work or if there are none move to the next step
13) Click startup repair > if start up repair does not work move to the next step
14) If these steps do not work the next step is to use the back up image.
15) If the backup image fails the next steps are using command prompt > Administrator: X:Windows\system32\cmd.exe > X:\Sources:>
Report the progress into the thread and if you reach this step new steps can be added.

 

Hi,

So I did the Backup and Restore point incorrectly and wasnt able to recover anything, I end up formatting the computer and started fresh.

This time I only did the windows updates and downloaded latest GPU drivers.

I had a BSOD Kmode Exception not handled, what I did is that turned off Fast Start Mode, seems solved since wasnt able to make it happen again.

Then I had another one calling Driver IQLR not less or equal, im running the Driver Verifier with the settings that you sent me, BSOD havent happened for now.

Anyway, here is the latest Log Collector. I downloaded Steam and will start playing to make it happen.

Thank's.

 

So, I runned Driver Verifier for over 2 hours and nothing happened, also playing while using it.

I decided to turn it off and restarted the computer, after like 2 minutes without running Driver Verifier I got a BSOD.

Critical Structure Corruption --- What failed: tm.sys.

Attached you can find latest log collector also the Zip file with DMP.

Thank's.

 

There were 3 new BSOD mini dump files.
Only 1 of the files was able to be debugged.
It displayed 1 misbehaving hardware driver.

The DRIVER_IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x000000D1. This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

The CRITICAL_STRUCTURE_CORRUPTION bug check has a value of 0x00000109. This indicates that the kernel has detected critical kernel code or data corruption.

The KMODE_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000001E. This indicates that a kernel-mode program generated an exception which the error handler did not catch.

Keep track of these Nvidia driver numbers:
nvlddmkm.sys Tue Jan 23 16:24:56 2018 (5A67B638)
23.21.13.9077

This is a recurrent misbehaving driver.

To troubleshoot the Nvidia GPU misbehaving driver perform the following steps:
1) Disable driver updates of non-Microsoft drivers
2) Find an older driver on the Nvidia website (make sure it is different than the driver that has misbehaved x 2)
NVIDIA
3) Uninstall using DDU
4) Re-install making sure the clean install box is checked and install the PhysX driver if applicable.
5) Measure the GPU temperature at idle and under load
6) Reseat the GPU and check that all connections are securely made
7) Check the BIOS 3.3, 5.0, and 12.0 voltage values
8) Check the CPU voltage and frequency
9) Make sure that there is no over clocking
10) If there is a recurrent NVidia BSOD see if you can find a friend, neighbor, relative, or local store to swap the Nvidia GPU card.
11) When swapping cards there should be 2 tests performed:
a) test the new card in this computer
b) test the problematic card in another computer

12) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:Speccy - Free Download - Piriform: Speccy - System Information - Free
Speccy - System Information - Free Download
HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
HWMONITOR | Softwares | CPUID
SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
SpeedFan - Access temperature sensor in your computer

13) Please download and run the newest version of HWiNFO64 and post a screenshot of the "System Summary" window here.
Take Screenshot in Windows 10 General Tips Tutorials
HWiNFO - Download

14) Please run
CPU-Z | Softwares | CPUID
CPU-Z | Softwares | CPUID
open it and make screenshots of the following tabs
CPU
Mainboard
Memory
SPD*
Graphics
*SPD shows the details of each stick, you can show the details by choosing different slots in the left upper corner.
Please make screenshots of each stick.
Please post each screenshot in your next reply/replies.








Code: 2/10/2018 10:24 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 109 P2: a39fee6450b5b6fd P3: 0 P4: fffff80be7813040 P5: 114 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\021018-4171-01.dmp \\?\C:\Windows\TEMP\WER-10984-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER350A.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER351B.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER351C.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_109_cc555188784d48e757b63c6b85774575311857_00000000_cab_02ac3529 Analysis symbol: Rechecking for solution: 0 Report Id: ad5f8dec-15ae-4721-819d-89afa3e5b7e0 Report Status: 4 Hashed bucket: 2/10/2018 8:20 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1e P2: ffffffffc0000005 P3: ffffbb85c84235a2 P4: 0 P5: ffffffffffffffff P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\021018-5437-01.dmp \\?\C:\Windows\TEMP\WER-13062-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3DF3.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E05.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E15.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1e_89a2a58f9b188f9be4c3d8b347fa68c0a92b2_00000000_cab_02b03e12 Analysis symbol: Rechecking for solution: 0 Report Id: f3da3266-7d1f-4412-8d1a-15c35dde38cf Report Status: 4 Hashed bucket: 2/10/2018 8:43 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: d1 P2: ffffbd0549f40c2d P3: 2 P4: 0 P5: ffffbd0589400109 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\021018-4093-01.dmp \\?\C:\Windows\TEMP\WER-9250-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2EC0.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2ED0.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2EE1.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_d1_9abc831662f2992397a2dd134c41afca38413d_00000000_cab_02ac2ee0 Analysis symbol: Rechecking for solution: 0 Report Id: 4fc4addb-ba7d-4f7c-a183-baa69e9854fe Report Status: 4 Hashed bucket:[/quote] Code: 2/10/2018 8:20 PM Windows Error Reporting Fault bucket 0x1E_c0000005_R_nt!KiFatalExceptionHandler, type 0 Event Name: BlueScreen Response: Not available Cab Id: dbe73832-4ff0-4b2c-9bae-db99563fe8d6 Problem signature: P1: 1e P2: ffffffffc0000005 P3: ffffbb85c84235a2 P4: 0 P5: ffffffffffffffff P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\021018-5437-01.dmp \\?\C:\Windows\TEMP\WER-13062-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3DF3.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E05.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E15.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1e_89a2a58f9b188f9be4c3d8b347fa68c0a92b2_00000000_cab_19cc5e4c Analysis symbol: Rechecking for solution: 0 Report Id: f3da3266-7d1f-4412-8d1a-15c35dde38cf Report Status: 268435456 Hashed bucket:[/quote] Code: 2/10/2018 8:43 PM Windows Error Reporting Fault bucket AV_nt!ExpCenturyDpcRoutine$fin$0, type 0 Event Name: BlueScreen Response: Not available Cab Id: a48e9a52-2f6f-46bd-a415-693935996ca1 Problem signature: P1: d1 P2: ffffbd0549f40c2d P3: 2 P4: 0 P5: ffffbd0589400109 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\021018-4093-01.dmp \\?\C:\Windows\TEMP\WER-9250-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2EC0.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2ED0.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2EE1.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_d1_9abc831662f2992397a2dd134c41afca38413d_00000000_cab_09745004 Analysis symbol: Rechecking for solution: 0 Report Id: 4fc4addb-ba7d-4f7c-a183-baa69e9854fe Report Status: 268435456 Hashed bucket:[/quote] Code: Name NVIDIA GeForce GTX 1070 PNP Device ID PCI\VEN_10DE&DEV_1B81&SUBSYS_85991043&REV_A1\4&2DB3ECDA&0&0008 Adapter Type GeForce GTX 1070, NVIDIA compatible Adapter Description NVIDIA GeForce GTX 1070 Adapter RAM (1,048,576) bytes Installed Drivers C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a39871618b19f06\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a39871618b19f06\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a39871618b19f06\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a39871618b19f06\nvldumdx.dll Driver Version 23.21.13.9077 INF File oem4.inf (Section118 section) Color Planes Not Available Color Table Entries 4294967296 Resolution 1920 x 1080 x 60 hertz Bits/Pixel 32 Memory Address 0xEE000000-0xEF0FFFFF Memory Address 0xD0000000-0xE1FFFFFF Memory Address 0xE0000000-0xE1FFFFFF I/O Port 0x0000E000-0x0000EFFF IRQ Channel IRQ 16 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF Driver c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_7a39871618b19f06\nvlddmkm.sys (23.21.13.9077, 16.68 MB (17,493,824 bytes), 2/10/2018 1:11 PM)[/quote]

 

Hi

1) Disable driver updates of non-Microsoft drivers
Done
2) Find an older driver on the Nvidia website (make sure it is different than the driver that has misbehaved x 2)
NVIDIA
Done, I had version 390.77 and intalled 4 previous versions 388.59
3) Uninstall using DDU
Done
4) Re-install making sure the clean install box is checked and install the PhysX driver if applicable.
Done
5) Measure the GPU temperature at idle and under load
Done with Speccy. Idle - 32C to 34C, under load from 60C to 63C (Had a BSOD, Driver Overran Stack Buffer)
6) Reseat the GPU and check that all connections are securely made
Done, actually my MotherBoard has 3 GPU Slots, I changed mine from 1 to 2.
7) Check the BIOS 3.3, 5.0, and 12.0 voltage values
I didn't get it so I get into BIOS and took some screenshots, here they are:







8) Check the CPU voltage and frequency
Pictures above
9) Make sure that there is no over clocking
I've never changed anything there so I guess there's no overclocking10) If there is a recurrent NVidia BSOD see if you can find a friend, neighbor, relative, or local store to swap the Nvidia GPU card.
Pending.
11) When swapping cards there should be 2 tests performed:
a) test the new card in this computer
b) test the problematic card in another computer
Pending.

12) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:Speccy - Free Download - Piriform: Speccy - System Information - Free
I used speecy, temps are above.
13) Please download and run the newest version of HWiNFO64 and post a screenshot of the "System Summary" window here.
Done.


14) Please run
Done.















Also, attaching new log collector and DMP file for newest BSOD (Driver Overran Stack Buffer).

Thank's.

 

Nice progress.
Open file explorer > this PC > C: > in the right upper corner search for C:\windows\memory.dmp
The file should be approximately 660MB > zip > post into the thread.

 

I wasnt able to attach it, so I uploaded it to OneDrive, here you have the link: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

Thank's

 

The memory dump debugging displayed 2 misbehaving hardware drivers.

e1i63x64.sys Fri Mar 04 15:46:29 2016 (56DA0235)
nvlddmkm.sys Tue Dec 05 13:28:19 2017 (5A26F353) 23.21.13.8859


e1i63x64.sys Intel(R) Gigabit Adapter NDIS 6.x driver Drivers & Software


These were the first misbehaving drivers debugged:
e1d65x64.sys Mon Sep 25 07:45:31 2017 (59C8FA6B)
nvlddmkm.sys Tue Jan 23 16:24:56 2018 (5A67B638) 23.21.13.9077

This was the second misbehaving driver: (This was the first recurrence of the Nvidia GPU driver)
nvlddmkm.sys Tue Jan 23 16:24:56 2018 (5A67B638) 23.21.13.9077

Plan:
1) Upgrade the new misbehaving driver
2) Use DDU to uninstall the Nvidia GPU
3) Find an alternative version of the Nvidia driver to install using the clean install method
4) For any new BSOD please post a new beta log collector zip
5) Find a friend, neighbor, relative, or local computer store to swap the Nvidia GPU card.




Code: Name [00000002] Intel(R) Ethernet Connection (2) I219-VAdapter Type Ethernet 802.3Product Type Intel(R) Ethernet Connection (2) I219-VInstalled YesPNP Device ID PCI\VEN_8086&DEV_15B8&SUBSYS_E0001458&REV_31\3&11583659&0&FELast Reset 2/11/2018 12:01 PMIndex 2Service Name e1iexpressIP Address 192.168.100.7, fe80::b40e:7820:bd63:2IP Subnet 255.255.255.0, 64Default IP Gateway 192.168.100.1, fe80::1DHCP Enabled YesDHCP Server 192.168.100.1DHCP Lease Expires 1/3/1970 6:00 PMDHCP Lease Obtained 12/31/1969 6:00 PMMAC Address ‪1C:1B:0D:66:A0:54‬Memory Address 0xEF300000-0xEF31FFFFIRQ Channel IRQ 4294967293Driver c:\windows\system32\drivers\e1i63x64.sys (12.15.22.6, 512.50 KB (524,800 bytes), 9/29/2017 7:40 AM)[/quote] Code: e1iexpress Intel(R) PRO/1000 PCI Express Network Connection Driver I c:\windows\system32\drivers\e1i63x64.sys Kernel Driver Yes Manual Running OK Normal No Yes[/quote] Code: Name NVIDIA GeForce GTX 1070PNP Device ID PCI\VEN_10DE&DEV_1B81&SUBSYS_85991043&REV_A1\4&1306A4F6&0&0009Adapter Type GeForce GTX 1070, NVIDIA compatibleAdapter Description NVIDIA GeForce GTX 1070Adapter RAM (1,048,576) bytesInstalled Drivers C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c68c1eb90f6d242e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c68c1eb90f6d242e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c68c1eb90f6d242e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c68c1eb90f6d242e\nvldumdx.dllDriver Version 23.21.13.8859INF File oem4.inf (Section136 section)Color Planes Not AvailableColor Table Entries 4294967296Resolution 1920 x 1080 x 60 hertzBits/Pixel 32Memory Address 0xEE000000-0xEF0FFFFFMemory Address 0xD0000000-0xE1FFFFFFMemory Address 0xE0000000-0xE1FFFFFFI/O Port 0x0000E000-0x0000EFFFIRQ Channel IRQ 17I/O Port 0x000003B0-0x000003BBI/O Port 0x000003C0-0x000003DFMemory Address 0xA0000-0xBFFFFDriver c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_c68c1eb90f6d242e\nvlddmkm.sys (23.21.13.8859, 16.24 MB (17,025,992 bytes), 2/11/2018 11:03 AM)[/quote]