Windows 10: BSOD at random times, SYSTEM_SERVICE_EXCEPTION (Netio.SYS)

Discus and support BSOD at random times, SYSTEM_SERVICE_EXCEPTION (Netio.SYS) in Windows 10 BSOD Crashes and Debugging to solve the problem; title mentions almost everything. my specs are on the profile I think ( entered them with registration ) and here's the file from the forums program.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by DoTheStrut, Dec 26, 2016.

  1. DOTHESTRUT
    DoTheStrut Win User

    BSOD at random times, SYSTEM_SERVICE_EXCEPTION (Netio.SYS)


    title mentions almost everything.
    my specs are on the profile I think ( entered them with registration ) and here's the file from the forums program.



    I don't know what is causing these BSODs. They happen when I'm browsing, playing different games, or even watching a movie. they have been this way since i bought this laptop. I didn't remove any drivers or anything just updated the GPU driver a couple of times. laptop is still kinda new ? I bought it about 7 months ago and it has been this way ever since.

    If it helps in any way, my laptop has had a small problem recently ( been like 2 months now ? ) It sometimes just randomly freezes completely for 10-20 seconds then goes back to normal. this isn't bothering me that much but I mentioned it anyway incase it has a relation to this BSOD issue, even if it started 2 months ago and the BSODs are from the time I bought the laptop.
    I didn't bother contacting Asus support and all that because my friends recommended this site so I hope someone can help me here *Smile

    :)
     
    DoTheStrut, Dec 26, 2016
    #1
  2. SERIOUSDUDE
    SeriousDude Win User

    Help with BSOD SYSTEM_SERVICE_EXCEPTION (netio.sys)

    Hi, I have been getting a BSOD on my Windows 10 PC with this message: SYSTEM_SERVICE_EXCEPTION and the screen lists netio.sys as the culprit. The computer restarts and boots fine and the timing of the error appears fairly random. The link below has the zip
    file with the minidumps and system info file: https://1drv.ms/u/s!Ao_LpaKMoBRjhH7ZexHIrdbwnp8p

    any help is appreciated!
     
    SeriousDude, Dec 26, 2016
    #2
  3. PHFRANKY
    PhFranky Win User
    "system_service_exception (netio.sys)" BSOD error on watching videos on Windows 10.

    I'm getting BSOD with System_service_exception (netio.sys) too

    Here are my dump files.

    Minidump

    And here is my system info

    system info.txt
     
    PhFranky, Dec 26, 2016
    #3
  4. SPECTRUM
    Spectrum Win User

    BSOD at random times, SYSTEM_SERVICE_EXCEPTION (Netio.SYS)

    It looks like there are known issues with Asus' "GameFirst" software package, which includes the NFC driver.

    See this thread from ASUS' forums: SYSTEM_SERVICE_EXCEPTION (NETIO.SYS) HELP

    I would suggest updating (or as the thread suggests, uninstalling) GameFirst, and see if that causes the blue screens to stop.

    If you continue to have issues, here is your laptop's driver download page I would suggest updating everything to the latest version (and also posting a new set of logs).
     
    Spectrum, Dec 27, 2016
    #4
  5. DOTHESTRUT
    DoTheStrut Win User
    alright thank you so much I will try this today and see if I get any BSODs again
     
    DoTheStrut, Dec 27, 2016
    #5
  6. DOTHESTRUT
    DoTheStrut Win User
    Okay reporting back ... so far I got no BSODs at all .. will post again in 2 or 3 days lets see if it's truly fixed
     
    DoTheStrut, Dec 28, 2016
    #6
  7. DOTHESTRUT
    DoTheStrut Win User
    Okay so far I got 0 BSODs and crashes / freezes

    Thank you so much @Spectrum

    This thread is solved *Smile happy new year everyone.
     
    DoTheStrut, Apr 5, 2018
    #7
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BSOD at random times, SYSTEM_SERVICE_EXCEPTION (Netio.SYS)

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