Windows 10: BSOD. Attempted switch from DPC. Kernel-Power. Event ID 41. Task 63

Hello:

I am getting BSOD's: Attempted switch from DPC. Kernel-Power. Event ID 41. Task 63.

I installed a new hard drive and Windows 10 to fix my laptop from previous BSOD I was having with Windows 8.1 but now I am getting a different BSOD. Usually It happens when I have to restart the computer after installing software/drivers. Also after I used the program to test the memory RAM: mdsched.exe.

I will really appreciate if you can help me to fix this problem.

Thank you.

:)

 

Dell XPS laptop crashes if mains power removed but battery 100% full and "healthy"

Thanks for your reply, but I still have the problem.

I changed the power setting to 'Balanced' and the troubleshooter didn't find any problems.

I think the Kernel Power Event ID 41, Task Category 63 I have in the Event Log is the key to solving this.

I found a similar thread at
http://answers.microsoft.com/en-us/windows/forum/all/kernel-power-event-id-41-task63/b42b03a7-f3c5-4276-940c-f094608c7a5c

on this form, but that didn't seem to find a solution either.

 

KERNEL-POWER ID :41 WINDOWS 10

I am serious problem in my new LAPTOP ASUS because of sudden shutdown that reports in eventlog KERNEL-POWER ID :41. There is no correction of this error in MICROSOFT WINDOWS and I dont know how to fix this.Please help urgent.

See below the urgency of this POWERFAILURE in a new LAPTOP!!!!!!

Crítico 24/12/2017 00:01:18 Kernel-Power
41 (63)

Crítico 23/12/2017 23:56:09 Kernel-Power 41
(63)

Crítico 23/12/2017 23:38:50 Kernel-Power 41
(63)

Crítico 23/12/2017 23:34:18 Kernel-Power 41
(63)

Crítico 23/12/2017 22:14:48 Kernel-Power 41
(63)

Crítico 23/12/2017 21:42:57 Kernel-Power 41
(63)

Crítico 23/12/2017 13:41:00 Kernel-Power 41
(63)

Crítico 23/12/2017 12:04:11 Kernel-Power 41
(63)

Crítico 23/12/2017 01:04:20 Kernel-Power 41
(63)

Moved from: Windows / Windows 10 / Windows update, recovery, & backup

 

The latest dump indicates a problem with FLxHCIc.sys

Code: FLxHCIc Fresco Logic xHCI (USB 11/2/2012 2:01:10 AM C:\Windows\system32\drivers\FLxHCIc.sys[/quote] Code: BugCheck 139, {21, ffffd000fa22a2d0, ffffd000fa22a228, 0} *** WARNING: Unable to verify timestamp for FLxHCIc.sys *** ERROR: Module load completed but symbols could not be loaded for FLxHCIc.sys *** WARNING: Unable to verify timestamp for win32k.sys *** ERROR: Module load completed but symbols could not be loaded for win32k.sys Probably caused by : FLxHCIc.sys ( FLxHCIc+2acdd ) This files most often belongs to product FLxHCI. and were most often developed by company Fresco Logic. This files most often have description Fresco Logic xHCI (USB3) Bus Driver. This file contains driver.[/quote] Try a newer driver from here: Fresco Logic

 

Problem solved. *Smile
It was the power supply!!!
Also I installed the driver from Fresco to fix the problem with the USB 3.0 port.
Thank you Ztruker.

 

Glad you got it fixed.

 

Unfortunately I still have the same problem. Best buy thinks it could be the motherboard but they don't replace them. I took it to another place and they couldn't find any problems. Maybe I should install Windows 7.

 

You mean you are getting Attempted switch from DPC. Kernel-Power. Event ID 41. Task 63 again?

If so, are you getting a dump. If yes, run DM_Log_collector again and upload the zip file.