Windows 10: Bsod Bad_Pool_Caller, cant boot except in Safe Mode with Networking

Hello, i recently installed windows 10 and before that i was using windows 7.
During this time i already had gotten crashes regarding my video driver. These kinda stopped over time, but still return once in a while.

So today in windows 10 my PC crashed twice, once was a freeze, second one was a Kernel security check failure.

In a response to this i used driver verifier, made it check all installed drivers and rebooted the machine. This pretty much broke it. I now cant boot up except on Safe Mode, there isnt a recovery point, windows cant detect the error and i cant seem to install windows SDK debugging tools because windows installer wont run in Safe mode.

I am pretty much with a broken computer at this moment, only bootable in safe mode. This is the computer i used to post this. The computer is in dutch so that might be a problem, sorry about that.

I attached the file.Attachment 71015

:)

 

KMODE_EXCEPTION_NOT_HANDLED

I have upgraded my newer win 7 dell laptop to win 10. After upgrade, my system boots up, loads desktop, appears to be loading background apps, then crashes with BSOD K mode exception not handled error. I went into safe mode, disabled driver that seemed
to have a conflict and rebooted. Crashed again. I cannot get access to my wireless network in safe mode, so I cannot update driver in safe mode. Little help???

 

BSOD

Im getting various stopcode errores including Whea uncorrectable and machine check exception. This freezes up my computer and i have to power off by holding the power button down. I cant get into any safe mode as bsod happens first. i have downloaded windows
10 media installation media on usb but does not boot.

Help please

 

Hello SJ and welcome to 10forums! *Smile

I looked through the dump files, one of them was caused by Neo_0093.sys which seems to be a driver for SoftEther VPN.

Do you by any chance use it?

The other dump file didn't point to anything specific and it took forever to debug it in WinDbg.

 

Well, thanks to your information i fixed the bsod on startup, i deleted softether, manually removed the drivers it didnt delete, and disabled driver verifier.

But now i got another problem, the computer once again crashed this morning with a freeze, then later that day with a bsod. I couldn't see the error this time because i wasn't the one behind the computer at that moment. I will attach the new crash dump. Attachment 71155

 

Hello again SJ.

Looked at the dump file from the 24th and can't really say I'm seeing anything out of place, it's also tricky because the BSOD you got has a value that is very hard to get to the bottom of it. It doesn't really pin point anything and that is what's so hard about it.

There is however one thing you could try to do and that would be to update the BIOS, it might or not solve your problem, only time will tell, anyway here is the download page:
AMD 970 Extreme3 BIOS

And here is a tutorial page:
BIOS tutorial

Cheers, Boris *Smile

 

Hello again, i didnt upgrade the bios yet but i found something odd.
I have 8Gigs of ram on this computer, but windows only allows programs to use 4. It even shows that it detects 8gb, but only show 4gb useable.

This is a 64-bit computer.
I am kinda lost.
EDIT: It shows that my current hardware use 4GB of RAM. This doesn't look normal.

 

Huh interesting that is something that I've only heard laptop's having trouble with, the manufacturer has put on a lock and you can't get it open but this is different since you've built it yourself.

That means that there might be a setting in the BIOS that is wrongly configured.

Also try this:
- Go to run
- Type msconfig> boot > advanced options, make sure maximum memory is unchecked.

Cheers, Boris *Smile

 

Well, the computer randomly gave me a black screen and i had to force a restart, now it shows that i have the normal 8gig available. with around 60-90mb in hardware.

 

Okay, well black screen usually points to a graphics card driver issue.

And great if it fixed itself!

 

I will stop rapidly posting after this, but it randomly restarted again, with only skype and chrome open. I will update the bios this evening, and hope it fixes it.

EDIT: Updated Bios

 

Well, it didnt work. The computer froze again and i had to force a restart, after which it automaticly rebooted my pc thrice before finally entering windows.

EDIT: The moment i pressed reply on this, it restarted. So yeah.... It also only allows me 4GB again, which seems to be random when it happens.

 

Bsod happened, IRQL_NOT_LESS_OR_EQUAL. Didnt make a minidump as it looked like the system froze right after displaying the error.

 

Hi could you please go here:

File Explorer -> address bar -> type this: %SYSTEMROOT%/minidump

If you find any files, please upload them.

 

Nothing i havent send already. I checked beforehand.