Windows 10: bsod bad_pool_caller

have been having very very frequent bsod with the error bad_pool_caller.

i'm not sure what details to add, but lmk. thanks.

:)

 

Recurring BSOD crashes after using specific software (Axure RP Pro)

The causes of the BSOD's are related to BAD_POOL_CALLER and SYSTEM_SERVICE_EXCEPTION related to the drivers; ntoskrnl.exe+16c560 and win32kbase.sys

 

received error : Bad_Pool_Header causes BSOD while watching YouTube

Okay so I updated the driver for the WiFi adapter and the BSOD went away for a couple of days. Unfortunately, a BSOD popped up again today with bad_pool_calling. I have a .dmp file for this crash if you guys need it.

 

Hi sypris,

Welcome to the 10forums.

As a first step


Warning Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with DriverEasy, please remove them as it may cause trouble.

The most recent crashes are being caused by the network input/output system, this could mean the network drivers or programs trying to access the internet.
I noticed you have a NETGEAR WNDA4100 N900 Wireless Dual Band USB Adapter.
USB network adapters can be problematic, I suggest to disconnect this device while troubleshooting.
Code: Name [00000018] NETGEAR WNDA4100 N900 Wireless Dual Band USB Adapter Adapter Type Ethernet 802.3 Product Type NETGEAR WNDA4100 N900 Wireless Dual Band USB Adapter Installed Yes PNP Device ID USB\VID_0846&PID_9012\1.0 Last Reset 12/2/2015 8:25 PM Index 18 Service Name netr28ux IP Address 10.0.0.3, fe80::d58a:1abf:39ff:4457 IP Subnet 255.255.255.0, 64 Default IP Gateway 10.0.0.1 DHCP Enabled Yes DHCP Server 10.0.0.1 DHCP Lease Expires 12/9/2015 9:32 PM DHCP Lease Obtained 12/2/2015 9:32 PM MAC Address ‪20:E5:2A:68:45:3D‬ Driver c:\windows\system32\drivers\netr28ux.sys (5.1.16.0, 2.10 MB (2,204,304 bytes), 7/10/2015 12:02 AM)[/quote]

 

hey. i don't have a wifi card or anything and my computer is far from the router. i did, however, try a different usb wifi connector. different brand and everything.

i uninstalled the netgear usb adapter and its drivers.
i uninstalled the driver program, but i honestly hadn't used it to install anything. i was just using it to find what was out of date then went and found the drivers on my own.

had a crash while running World of Warcraft on one monitor and full screen netflix on the other.

attached is the minidump from today. idk if it helps.

 

A full collection from the DM log collector is better *Smile

 

no problemo. attached is the requested file. thanks!

 

Please update/reinstall your Realtek network driver and let me know how it goes *Smile
Driver Reference Table - rt640x64.sys
Code: 0: kd> k Child-SP RetAddr Call Site fffff800`f68e3f88 fffff800`f56f3f05 nt!KeBugCheckEx fffff800`f68e3f90 fffff800`489d91bf nt!ExFreePool+0x23d fffff800`f68e4070 fffff800`48b51cbe NETIO!NetioFreeMdl+0x2707f fffff800`f68e40c0 fffff800`489b1257 tcpip!FlpReturnNetBufferListChain+0x8e18e fffff800`f68e4110 fffff800`48ab68aa NETIO!NetioDereferenceNetBufferListChain+0xe7 fffff800`f68e41c0 fffff800`48a72e3d tcpip!TcpFlushDelay+0x7a fffff800`f68e4250 fffff800`48a71e29 tcpip!TcpPreValidatedReceive+0x3ad fffff800`f68e4340 fffff800`48a71a22 tcpip!IppDeliverListToProtocol+0x59 fffff800`f68e43f0 fffff800`48a70e74 tcpip!IppProcessDeliverList+0x62 fffff800`f68e4460 fffff800`48a721b8 tcpip!IppReceiveHeaderBatch+0x214 fffff800`f68e4560 fffff800`48ad36bf tcpip!IppFlcReceivePacketsCore+0x338 fffff800`f68e4680 fffff800`48ad2d20 tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x25f fffff800`f68e4760 fffff800`f54fd925 tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xc0 fffff800`f68e4890 fffff800`48ac3f86 nt!KeExpandKernelStackAndCalloutInternal+0x85 fffff800`f68e48e0 fffff800`488895d3 tcpip!FlReceiveNetBufferListChain+0xb6 fffff800`f68e4960 fffff800`488e1e59 ndis!ndisMIndicateNetBufferListsToOpen+0x133 fffff800`f68e4a20 fffff800`488e4023 ndis!ndisDoPeriodicReceivesIndication+0x3bd fffff800`f68e4b40 fffff800`488814bc ndis!ndisPeriodicReceivesWorker+0x63 fffff800`f68e4b70 fffff800`f54d0e65 ndis!ndisPeriodicReceivesTimer+0xdc fffff800`f68e4c10 fffff800`f54d0540 nt!KiExecuteAllDpcs+0x275 fffff800`f68e4d60 fffff800`f55d41a5 nt!KiRetireDpcList+0xe0 fffff800`f68e4fb0 fffff800`f55d3fb0 nt!KxRetireDpcList+0x5 ffffd000`e9f24ac0 00000000`00000000 nt!KiDispatchInterruptContinue 0: kd> lmvm rt640x64 start end module name fffff800`4ab00000 fffff800`4abe5000 rt640x64 (deferred) Image path: \SystemRoot\System32\drivers\rt640x64.sys Image name: rt640x64.sys Timestamp: Thu Oct 01 12:34:33 2015 (560D0C39) CheckSum: 000F03D5 ImageSize: 000E5000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]

 

still having bsod after reinstalling that driver )''':

it ran for a couple hours at a time running wow on one monitor, pandora on the other.
crashed within maybe 30 minutes of running wow/netflix combo. idk if that matters.

attached is the new file.

 

Please disconnect the USB network adapters and see how it goes.
Code: Probably caused by : NETIO.SYS[/quote] Code: Name [00000016] 802.11n USB Wireless LAN Card Adapter Type Ethernet 802.3 Product Type 802.11n USB Wireless LAN Card Installed Yes PNP Device ID USB\VID_148F&PID_7601\5&3879604A&0&1 Last Reset 12/12/2015 10:06 AM Index 16 Service Name netr28ux IP Address 10.0.0.11, fe80::d13:eca6:3baa:4ed6 IP Subnet 255.255.255.0, 64 Default IP Gateway 10.0.0.1 DHCP Enabled Yes DHCP Server 10.0.0.1 DHCP Lease Expires 12/19/2015 10:07 AM DHCP Lease Obtained 12/12/2015 10:07 AM MAC Address ‪24:05:0F:72:20:58‬ Driver c:\windows\system32\drivers\netr28ux.sys (5.1.16.0, 2.10 MB (2,204,304 bytes), 7/10/2015 12:02 AM)[/quote]