Windows 10: BSOD being caused by ntkrnlmp.exe? Need help identifying what caused BSOD

Recently had my new computer BSOD for some reason and could not figure out what was the cause of it https://drive.google.com/file/d/1R8OgT4sioyt5GBBGmUu6Muhhj5g7sEVd/view?usp=sharing

:)

 

Identifying driver causing BSOD

My laptop suddenly went into BSOD with the error IRQL_NOTLESS_OR_EQUAL. I tried using a bsod viewer to identify the driver but it just states ntoskrnl.exe. I have the dump files available, will it be helpful in identifying the driver that is causing this
issue?

 

causes for bsod

a friend of mine is getting bsod's everytime she uses her computer. it is usually at boot, but sometimes at the desktop, but the computer shows the bsod then goes back to normal and runs fine. I was wondering what exactly would cause a blue screen that would not crash the computer.

 

Identifying the cause of BSOD and dmp files.

Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, nothing to worry I am here to help, thank you for the detailed reply, as per checking the DMP files you have, there is a 2 significant error:

1. the main cause of the issue is the Discord.ex, if you have that program try to uninstall and observed, or try to reinstall it.

2. Another error is 0x139_VRF_1e_INVALID_NEXT_THREAD_IMAGE_ntkrnlmp.exe this is usually caused by Damaged power cords and adapters and drivers and software updates, to fix this issue kindly refer to the steps provided on this link:

https://www.lifewire.com/fix-the-ntkrnlmp-exe-e...

Let me know how it goes and I hope that helps.

Bernard

Independent Advisor