Windows 10: BSOD Caused by Audio Driver STXII

Hi,For several days now, my system has been hanging at various times. I uninstalled the drivers Gigabyte, but the problem is elsewhere. Now minidumb points to the STXII.sys sound card driver:4: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** *************************************************************

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Dolby Audio driver

Hi Joseph,

Thank you for posting in Microsoft Community and being a part of Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message of this issue?
• When are you facing this issue with the drivers?
• Have you installed all the latest drivers from the manufacturer's website for current operating system?

I suggest you to uninstall the existing Audio drivers, download the latest drivers for your device and check if it helps.

Step 1: Uninstall the Audio driver.

Steps:

• Press Windows + X keys from the keyboard, click on Device Manager.
• Expand Audio inputs and outputs, right click on the driver and click on
  Uninstall.

Step 2: I suggest you to manually install the latest audio drivers and check.

Download the latest drivers from: Lenovo Support for g500

Select the driver and operating system to download.

Refer to the article by Andre Da Costa to install the latest driver:

How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with the required information and updated status of this issue for further assistance.

 

Sound card amplification settings

Yeah unfortunately ASUS and Realtek are not stepping up and fixing this it seems. Wherever I see such problems mentioned on forums some users are suggesting just uninstalling the Realtek driver and using the Windows audio driver.

 

Realtek audio driver causing distortion/speaker


Follow these steps:

1) Create a system restore point
2) Right click and click on update driver
3) Click on Browse my computer for driver software
4) Click on let me pick from a list of device drivers of my choice
5) Click on High Definition Audio Driver
6) Click on "Yes" on the prompt
7) Once updated, reboot the PC