Windows 10: BSOD Caused By Display Adapter

Alright, I'm not sure exactly where I should post this because I know what is causing my BSOD, I just don't know how to fix it.

I got this laptop in February and then around June or July I started getting a BSOD with the "whea uncorrectable error" message on it. I did Google searches trying to fix it but nothing did. Eventually my hard drive crashed and I lost everything I had. Took my laptop in for repair and my hard drive was fried. Guy couldn't recover anything off of it. So anyway, he put a new hard drive in and I thought that would fix my issues but it didn't, still kept getting the BSOD and the computer guy I was in contact with must have been an idiot because he couldn't fix it.

Anyway, I eventually fixed it by realizing that my BOIS was badly outdated and needed to be updated. I updated it and boom, no more BSOD. So I'm all good until a few weeks ago when I noticed that I couldn't change my display resolution. The option was greyed out so I checked my display adapter driver and it was reporting an error. So I updated it and bang, immediately got the BSOD with "whea uncorrectable error" on it. So I went back in and disabled my display adapter and here I am. Why does having my display adapter enabled and updated cause me to get a BSOD and how do I fix it? It's so frustrating to not understand why this is happening.

I am running Windows 10 Version 1909. My OS build is 18363.535

:)

 

BSOD Caused By Display Adapter

Alright, I'm not sure exactly where I should post this because I know what is causing my BSOD, I just don't know how to fix it.

I got this laptop in February and then around June or July I started getting a BSOD with the "whea uncorrectable error" message on it. I did Google searches trying to fix it but nothing did. Eventually my hard drive crashed and I lost everything I had. Took my laptop in for repair and my hard drive was fried. Guy couldn't recover anything off of it. So anyway, he put a new hard drive in and I thought that would fix my issues but it didn't, still kept getting the BSOD and the computer guy I was in contact with must have been an idiot because he couldn't fix it.

Anyway, I eventually fixed it by realizing that my BOIS was badly outdated and needed to be updated. I updated it and boom, no more BSOD. So I'm all good until a few weeks ago when I noticed that I couldn't change my display resolution. The option was greyed out so I checked my display adapter driver and it was reporting an error. So I updated it and bang, immediately got the BSOD with "whea uncorrectable error" on it. So I went back in and disabled my display adapter and here I am. Why does having my display adapter enabled and updated cause me to get a BSOD and how do I fix it? It's so frustrating to not understand why this is happening.

I am running Windows 10 Version 1909. My OS build is 18363.535

 

Win10 doesn't know my (compatible) display adapter

Hi,

Thank you for posting your query on Microsoft Community.

I would suggest you follow the steps below:

Method 1: Run the hardware and devices

Please follow the steps below:

• 
  Type “Troubleshooting” on the Windows Search bar and hit enter.
  
• 
  On the left side of the Troubleshooting window, click on “View all”
  
• 
  Click on Hardware and Devices. Please provide a password if asked for it and click ok.
  

Method 2: Uninstall and reinstall display adapter.

Follow the steps to update the display adapter:

• 
  Press Windows key + R key. Type "devmgmt.msc" and click Enter.
  
• 
  Expand Display Adapter.
  
• 
  Double-click on the Display Adapter.
  
• 
  In Properties, go to Drivers Tab and click on Uninstall.
  
• 
  Reinstall the Display adapter from the Manufacturer's Website and see if it helps.
  

Restart the computer and check.
Hope this helps. Please respond if you have further related issues.

Regards,

 

Display driver not supporting and device manager not showing Display adapter option

Hi Maheen,

Thank you for posting in Microsoft Community.

This issue could have occurred due to these reasons:

• Incorrect settings.
• Corrupt or outdated display driver.

Try the steps listed here and check if it helps:

Method 1:

I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

Method 2:

If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

Step 1: Uninstall display driver.

• Right-click on the Start Button and click on
  Device manager.
• Double-click on Display Adapters to expand.
• Right-click on the display adapter driver that is listed and select properties.
• In the window opened, click on drivers tab.
• In the drivers tab, Click on Uninstall option.

Now restart your computer and check, if the problem persists try step 2.

Step 2:

Re-install display driver from the manufacturer website.

Let us know if the issue is resolved or if you need further assistance, we will be glad to help.