Windows 10: BSOD caused by ntdll.sys and ntoskrnl.exe

Hi,


i got the above mentioned problem. The BSOD usually only appears when i am in Mozilla Firefox/Google Chrome maximum of like 5 tabs or just on the desktop working with Office. So there is no real stress on the hardware.

It never happened while palying games or such.

I use "WhoCrashed" to analyze the dump files. With that i already made a couple clean reinstalls of the gpu- driver with "DDU- Display Driver Uninstaller" and manuallybut i had no improvement so far.


I already found a similar question in the forum but the anwere didnt help. i tried this but it didnt help:

Method 1: Re-register the DLL

Try re-registering the DLL file and see if that helps.

1. Press Windows + S key together to open Search.
2. Now type CMD and select Run as administrator.
3. Accept the UAC prompts.
4. Type in the following commands one by one and hit Enter:
   regsvr32.exe /u ntdll.dll
   regsvr32.exe ntdll.dll
5. Restart the PC

All i got was an error saying that the entry-log wasnt found.

Anyway, here is my Dumpfile analysis:

Windows version: Windows 10, 10.0, version 2004, build: 19041
Windows dir: C:\WINDOWS
Hardware: MS-7C02, Micro-Star International Co., Ltd, B450 TOMAHAWK MAX MS-7C02
CPU: AuthenticAMD AMD Ryzen 5 3600 6-Core Processor 8664, level: 23
12 logical processors, active mask: 4095
RAM: 34308292608 bytes 32,0GB





Crash Dump Analysis



Crash dumps are enabled on your computer.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Mon 14.12.2020 20:39:17 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\121420-10437-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x3F5780
Bugcheck code: 0x1A 0x61941, 0x7FFF7F6EC034, 0x1D, 0xFFFFF9832208BB00
Error: MEMORY_MANAGEMENT
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating thermal issue or because of a buggy driver. This problem might also be caused because of overheating thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 14.12.2020 20:39:17 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntdll.sys 0x00007FFF7F6EC034
Bugcheck code: 0x1A 0x61941, 0x7FFF7F6EC034, 0x1D, 0xFFFFF9832208BB00
Error: MEMORY_MANAGEMENT
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating thermal issue or because of a buggy driver. This problem might also be caused because of overheating thermal issue.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntdll.sys .
Google query: ntdll.sys MEMORY_MANAGEMENT



On Fri 11.12.2020 19:49:45 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\121120-10312-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x3F5780
Bugcheck code: 0x3B 0xC0000005, 0xFFFFF8073A95A1D6, 0xFFFFF8073E081920, 0x0
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 09.12.2020 13:56:53 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\120920-12656-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x3F5210
Bugcheck code: 0x3B 0xC0000005, 0xFFFFF80513E1A876, 0xFFFFB401DE459920, 0x0
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 02.12.2020 20:54:56 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\120220-10562-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x3F5210
Bugcheck code: 0x1 0x7FFA691EBE24, 0x0, 0xFFFF, 0xFFFFDD0D7A7AAB80
Error: APC_INDEX_MISMATCH
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 01.12.2020 16:19:20 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\120120-9953-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x3F5210
Bugcheck code: 0x1 0x7FFEA560BE24, 0x0, 0xFFFF, 0xFFFFAC0250F87B80
Error: APC_INDEX_MISMATCH
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


Thanks for any help!

:)

 

Ntoskrnl BSOD

• Update your Realtek audio driver.
• Update your computer.
• Disable overclocking settings.
• Turn off BlueStacks/ another Android emulator.
• Clean your registry.
• Check your disk for errors.
• Fix bad memory issues.
• Remove faulty sticks of RAM.
• I hope these methods help you!
• Regards,
• Lewis
  
  * Added by Moderator: Information from
  https://windowsreport.com/windows-8-bsod-ntoskrnl-exe/
  
  * Moderator note: Advice given on this page might or might not be safe and/or effective but there are programs usually classified as PUP's (Potentially Unwanted Programs) being pushed that should not be downloaded or installed.
  

 

BSOD ntoskrnl..exe+1b35e0

Hi, KirbyBakken

My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

Check this link, I hope it helps

https://www.thewindowsclub.com/ntoskrnl-exe-hig...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

Let us know if these steps help you to resolve the issue.

 

ntoskrnl.exe and amdppm.sys causing BSODs

My apologies, I had a BSOD again and was only able to boot again via System Restore point.
V2 Logger
Memory Dump