Windows 10: BSOD caused by ntkrnlmp.exe and AuthenticAMD.sys

Discus and support BSOD caused by ntkrnlmp.exe and AuthenticAMD.sys in Windows 10 Software and Apps to solve the problem; Hello,For the last few months i've regularly been having BSOD, and it intensified the last few days to the point it can happens several times a day. I... Discussion in 'Windows 10 Software and Apps' started by Maël Levesque, Jul 11, 2024.

  1. BSOD caused by ntkrnlmp.exe and AuthenticAMD.sys


    Hello,For the last few months i've regularly been having BSOD, and it intensified the last few days to the point it can happens several times a day. I have done Memtest86 tests, chkdsk, bios update, a lot of things but nothing has changed. I even updated from Windows 10 to 11 but i have the feeling it's been even worse since that. I figured it came from ntkrnlmp.exe and AuthenticAMD.sys by analyzing the mindump files using WinDBG but i can't figure out what to do next. Maybe there are other drivers/process are at fault too, i did not analyzed all the BSOD that occured. I have linked the 5 last

    :)
     
    Maël Levesque, Jul 11, 2024
    #1

  2. QCAMAIN1.SYS CAUSING BSOD

    This was probably caused by the following module:
    qcamain1.sys (Qcamain10x64+0x108678)

    Bugcheck code: 0x1D3 (0x333, 0x0, 0x0, 0x0)

    Error: CUSTOM_ERROR

    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: qcamain1.sys .

    Google query: qcamain1.sys CUSTOM_ERROR

    Using WhoCrashed I found this thread: Redirecting however without
    solution, locked.

    I did get BSOD almost everytime I moved the laptop.

    This worked for me:

    unscrew wifi module, push a little into the socket. Screw in. DONE
     
    Horus-3-Echo, Jul 11, 2024
    #2
  3. BSOD

    Hi Ananya,

    Base on the 3 dump files that you shared the main cause of your BSOD is a memory failure (ntkrnlmp.exe) and a driver problem (tcpip.sys)

    To address this error you can do the steps indicated in the link below to troubleshoot it.

    https://www.thewindowsclub.com/how-to-fix-tcpip...

    https://www.thewindowsclub.com/fix-ntkrnlmp-exe...

    Hope it helps.

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research
    any product advertised on the site before you decide to download and install it.

    ________________________________________________________
     
    Abram Pinto, Jul 11, 2024
    #3
  4. BSOD caused by ntkrnlmp.exe and AuthenticAMD.sys

    IRQL_NOT_LESS_OR_EQUAL caused by ntoskrnl.exe BSOD recurring

    Hi, thank you for patiently waiting, upon analyzing and checking the DMP files, the error you have is ntkrnlmp.exe, this is usually caused by Damaged power cords and adapters and drivers, to fix this issue kindly refer to the steps provided on this link:

    https://www.lifewire.com/fix-the-ntkrnlmp-exe-e...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Additional note: If the issue persists, I suggest contacting a local technician to physically check the device for any hardware-related issues.
     
    Lester BernardReyes, Jul 11, 2024
    #4
Thema:

BSOD caused by ntkrnlmp.exe and AuthenticAMD.sys

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