Windows 10: BSOD caused by ntoskrnl.exe please help

Discus and support BSOD caused by ntoskrnl.exe please help in Windows 10 BSOD Crashes and Debugging to solve the problem; Hey all, I've attached 4 minidumps. Can you please help troubleshoot this intermittent BSOD? 24276 Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Asharus, Sep 26, 2015.

  1. Asharus Win User

    BSOD caused by ntoskrnl.exe please help


    Hey all, I've attached 4 minidumps. Can you please help troubleshoot this intermittent BSOD?

    :)
     
    Asharus, Sep 26, 2015
    #1
  2. wadeb Win User

    Windows 10 Blue Screening on me. DRIVER_CORRUPTED_EXPOOL

    Caused by Driver: ntoskrnl.exe

    Caused by Address: ntoskrnl.exe+146440

    Above is from my dump file using BlueScreenView. Not sure what driver is causing the BSOD, how can I determine the driver?
     
    wadeb, Sep 26, 2015
    #2
  3. BSOD APC_INDEX_MISMATCH ntoskrnl.exe+142940

    I had a BSOD. Bug Check String APC_INDEX_MISMATCH , cause by driver ntoskrnl.exe caused by address ntoskrnl.exe+142940. Adive on the fix for this. XPS 15 9950 RUNNING Windows 10 Pro.
     
    SanilPrakashan, Sep 26, 2015
    #3
  4. axe0 New Member

    BSOD caused by ntoskrnl.exe please help

    Hi Asharus,

    Welcome to the 10forums.

    The Nvidia Video driver has been flagged in a crash where the memory is usually the cause.
    Because there are more crashes where the memory is possibly causing it please follow the instructions below.





    BSOD caused by ntoskrnl.exe please help [​IMG]
    Diagnostic Test
    BSOD caused by ntoskrnl.exe please help [​IMG]
    RAM TEST

    BSOD caused by ntoskrnl.exe please help [​IMG]
    Run MemTest86+ - Test RAM - Windows 10 Forums


    BSOD caused by ntoskrnl.exe please help [​IMG]
    Note
    BSOD caused by ntoskrnl.exe please help [​IMG]


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    For more analyse, please read BSOD Posting Instructions
     
  5. Asharus Win User
    thank you. i shall run this tonight.
     
    Asharus, Sep 26, 2015
    #5
  6. Asharus Win User
    well it looks like i'm getting failures on the first pass. what's the next step, take a stick out and run it again?
     
    Asharus, Sep 27, 2015
    #6
  7. axe0 New Member
    Find out if it is a stick (and which) or a slot
     
  8. Asharus Win User

    BSOD caused by ntoskrnl.exe please help

    ok, it looks like i have 12gb total with pairs of 2gb sticks. i tried using 1 stick and 1 slot only but it wouldn't get past the POST.

    i've run 8 passes through the first pair and there were no errors. i stuck another pair in the same slots before i left for work.

    it may take some time to figure out which stick (or slot) i'm having issues with.
     
    Asharus, Sep 27, 2015
    #8
  9. Asharus Win User
    well i just looked at my mobo's manual and i figured out why it wouldnt POST with 1 stick. slot #1 is actually the 2nd slot over, and i apparently had the single stick in slot #2.
     
    Asharus, Sep 27, 2015
    #9
  10. Asharus Win User
    It turns out I have 2 bad RAM sticks. I've created an RMA for them, and currently running 8gb instead of 12gb while they are in transit. Hopefully this was the cause of my BSOD issues.
     
    Asharus, Sep 28, 2015
    #10
  11. axe0 New Member
    Hope so too, let me know if you get any BSOD
     
  12. Asharus Win User
    Thanks for your help. I ran a memtest overnight with just the 4 sticks and no errors. I would have never known I had bad hardware if it wasnt for you. Meanwhile I just sent the 2 sticks to corsair for replacement.
     
    Asharus, Sep 28, 2015
    #12
  13. axe0 New Member

    BSOD caused by ntoskrnl.exe please help

    You're welcome *Smile

    When you have the new sticks, please test your system with the new sticks carefully.
     
  14. Asharus Win User
    what do you mean by carefully? my plan was to install them in my last 2 slots and run a memtest overnight. do you have any other suggestions?
     
    Asharus, Sep 28, 2015
    #14
  15. axe0 New Member
    +1 for Memtest
    BSOD caused by ntoskrnl.exe please help [​IMG]


    Check the BIOS to make sure the settings are correct.
     
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BSOD caused by ntoskrnl.exe please help

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