Windows 10: BSOD - Computer has rebooted from a bugcheck

Discus and support BSOD - Computer has rebooted from a bugcheck in Windows 10 BSOD Crashes and Debugging to solve the problem; My PC has started to randomly reboot, it has done so twice today. Left my PC on whilst I headed to work, and I RDP to it from there. I noticed it... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Ben3h, Jan 26, 2017.

  1. BEN3H
    Ben3h Win User

    BSOD - Computer has rebooted from a bugcheck


    My PC has started to randomly reboot, it has done so twice today.

    Left my PC on whilst I headed to work, and I RDP to it from there. I noticed it had restarted and the below error showed in the system log.

    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000139 (0x0000000000000003, 0xffffcc00e7ca27b0, 0xffffcc00e7ca2708, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 89e48b17-f7f4-49d8-bdeb-789f26c935bf.

    I then returned home to a second reboot/BSOD.

    Details attached, thanks!

    :)
     
    Ben3h, Jan 26, 2017
    #1
  2. MAUIS
    MauiS Win User

    BSOD - The computer has rebooted from a bugcheck

    Thanks Gerry for responding quickly.

    I will do that and get back to you soon
     
    MauiS, Jan 26, 2017
    #2
  3. GERRY C J CORNELL
    Gerry C J Cornell Win User
    BSOD - The computer has rebooted from a bugcheck

    What is your computer make and model? If not a branded computer what is your motherboard make and model?



    Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items. Text file format please, HTML files are less easy
    to work with.

    DriverView: Loaded Windows Drivers List



    Please provide a copy of your System Information file. To access your System Information file select the keyboard shortcut
    Win+R, type msinfo32 and press the ENTER
    key. Select File, Export and give the file a name noting where it is located.
    Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for
    the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here.



    For help with OneDrive see paragraph 9.3:

    gerrys template
     
    Gerry C J Cornell, Jan 26, 2017
    #3
  4. PHILC43
    philc43 Win User

    BSOD - Computer has rebooted from a bugcheck

    Hello Ben *Smile

    I can't find anything that identifies a cause for this BSOD. It is likely to be a driver that needs updating. Looking at the list of drivers on your system I have highlighted some that are quite old, either remove or update if possible.

    GPU-Z.sys Wed Oct 06 17:14:37 2010 - GPU_Z driver GPU-Z Video card GPU Information Utility
    OpenHardwareMonitorLib.sys Sat Jul 26 14:29:37 2008 - Open Hardware Downloads - Open Hardware Monitor
    vnaap.sys Mon Dec 29 12:10:44 2008 - possibly from Zone Alarm?
     
    philc43, Jan 29, 2017
    #4
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BSOD - Computer has rebooted from a bugcheck

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