Windows 10: BSOD - Crashing while idle

I have been experiencing BSOD's recently for the past week or so only happening while the PC is idle. It will never happen while I game. I do play World of Warcraft and have noticed at time when the game loads, I reload UI, or I am zoning through a loading screen the game will client. I do not know if there is a correlation between the two. I'm hopeful the culprit is a program that I need to just remove and it's not defective hardware. I don't notice any GPU or CPU temp spikes. My MOBO, Bios, GPU have been updated as of 2 days ago. This is the same MiniDump I keep getting. Any help is apprecia

:)

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

Random but frequent BSOD after idling for some time.

Hello, our computers in computer labs with Dell OptiPlex 7470 often run into BSODs after certain amount of idle time. Below are the common errors we see:

• KERNEL_DATA_INPAGE_ERROR
  
• CRITICAL_PROCESS_DIED
  
• SYSTEM_SERVICE_ERROR
  

These are domain-joined computers, running with same Windows master image deployed through Clonezilla.

Their occurrence seems random and without pattern, one computer can show BSODs with these respective errors at different times.

Below are the steps we tried:

• chkdsk /f /r /x
  
• dism /online /cleanup-image /restorehealth: no error found
  
• sfc /scannow: no error found
  

(The above three commands in order)

• Hibernate and Fast Startup is disabled
  
• Power Management for screen, hard disk, computer set to never sleep in any scenario
  
• C-state control disabled in BIOS
  
• Scanned disk for any errors using the software, CrystalDiskInfo.
  
• Windows Memory Diagnostic (shows no error found)
  
• Driver Verifier (unsure of how to continue using it after its BSOD showing Verifier found violations)
  
• Cleaned and reseated RAM
  
• Swapped with SSD with same Windows image.
  
• Pulled out one of the workstations out to test environment and installed with clean windows image, does not have BSOD issue.
  

But the problem seems to be re-occurring every now and then even after all these steps.

Below I am attaching a screenshot of output of msinfo32 and all the dump files we had in one of the workstations.
Support-Appendix

 

Win 10 backgroundTaskHost.exe crashed - Constant BSOD when idle

Hi Mala,

Thank you for your quick reply.

Here are the answers to your questions:



1.
What is the make and model of the computer?

1. • Dell Latitude 5591 Purchased 2019

2.
Which version of Windows is installed on your machine?

1. • Win 10 Pro, Version 1809, OS Build 17763.529

3.
Have you tried booting the PC in Safe mode to know if the issue persists?

1. • No, would be hard to work in safe mode

4.
Have you installed any non-Microsoft security software on your PC?

1. • No, nothing

I’m receiving 2 types of BSODs

UEXPECTED_STORE_EXCEPTION



It happens while I work, usually browsing. I think always when browsing. The computer gets into waiting mode (mouse icon) and BSODs in a couple of seconds after that.



REGISTRY_ERROR

When idle, I come back to this BSOD after leaving the computer for a while.



Attached another 2 dumps.

backgroundTaskHost.exe.18816.zip

backgroundTaskHost.exe.4552.zip



Perhaps you can tell me how I can force more dumps? Memory dumps? It stays on 0% complete forever.



Thank you,

Gil