Windows 10: BSOD death, multiple stop codes

Good day,


I have been assisting a user with an issue relating to BSOD, and multiple stop codes ranging from:


KERNEL SECURITY CHECK FAILURE

SYSTEM SERVICE EXCEPTION

DRIVER VERIFIER DETECTED VIOLATION


I ran through a couple of troubleshooting steps, such as an SFC scan and DISM restorehealth among other things, and it seems the stop codes now mainly focus around driver related issues from what I can gather.


I did advise the user that the PC needs to have it's OS reloaded, however due to the Covid-19 lockdown options are limited.


Would anyone be able to assist? I am aware that generally the Minidump files are required, which I will try and upload as soon as I am on the PC.


Some troubleshooting steps I have followed:



- Checked that PC had updated to Windows feature pack 1909.
- SFC scan - No integrity violations.
- Uninstalled and re-installed graphics driver as it was stated that this driver is the root cause of some of the stop codes.
- Driver check for any outdated drivers Dell support assistant - No drivers of importance needing an update
- Memory check - No issues with Memory detected.

- Ran CCleaner. - Ran Malwarebytes - No infections. - Ran Rkill - Ran ADWCleaner - Removed adware. - Ran Crystaldiskinfo - Good drive status shown.- Ran the DISM command - Completed Successfully.- Checked PC resources, no irregularities or high usage detected.

:)

 

BSOD when coming out of sleep, multiple error codes

Thanks for the assistance, I've run all the necessary steps. It looks like there might be an issue found when running that first command. I have also installed all the driver updates recommended by the dell support check.

You can find the logs of the command prompt window in the cmd.log file

cmd logs.txt

 

Multiple BSOD stop code errors

Please post a link to the dump file/s. "How to" instructions below.

Blue Screen of Death (BSOD).

BSOD Finding and fixing them

 

BSOD Stop Code: KERNEL SECURITY CHECK FAILURE & others

Hi,

Regarding your issue about BSOD or the Blue Screen of Death, we suggest that you uninstall the old driver first before installing an updated version.

To uninstall a device by using Device Manager, follow these steps:

• 
  Start Control Panel, click Hardware and Sound, and then click Device Manager.
  
• 
  Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
  
• 
  On the Confirm Device Removal dialog box, click OK to start the uninstall process.
  
• 
  When the uninstall process is complete, remove the device.
  

Note With some devices, you might have to restart the system to complete the uninstall process. The device might continue to function until the system has been restarted.

After this step, go to the GPU manufacturer website to download the latest/updated version.

You may also check this
link for more troubleshooting steps about BSOD.

Let us know how it goes.