Windows 10: BSOD DELL Latitude 5410

Hi,


I'm working at the IT department of my company and we're having more and more BSOD on this model : DELL Latitude 5410 about 10 laptops affected now and we started using this model a few weeks ago.


I tried analyzing minidump files two of them with Winbdg but i can't really determine what is causing the issue.


If anyone has any idea, i would appreciate it because it's now a big issue for users. Thank you.


All the laptops are freshly imaged and not all of them make BSOD


I'll post the results here :


1st one :



*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************



UNEXPECTED_STORE_EXCEPTION 154

The store component caught an unexpected exception.

Arguments:

Arg1: ffffc68d4c45e000, Pointer to the store context or data manager

Arg2: ffffe58ae2d558d0, Exception information

Arg3: 0000000000000002, Reserved

Arg4: 0000000000000000, Reserved



Debugging Details:

------------------



*** WARNING: Unable to verify timestamp for win32k.sys



KEY_VALUES_STRING: 1





PROCESSES_ANALYSIS: 1



SERVICE_ANALYSIS: 1



STACKHASH_ANALYSIS: 1



TIMELINE_ANALYSIS: 1





DUMP_CLASS: 1



DUMP_QUALIFIER: 400



BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202



SYSTEM_MANUFACTURER: Dell Inc.



SYSTEM_PRODUCT_NAME: Latitude 5410



SYSTEM_SKU: 09A0



BIOS_VENDOR: Dell Inc.



BIOS_VERSION: 1.2.16



BIOS_DATE: 07/20/2020



BASEBOARD_MANUFACTURER: Dell Inc.



BASEBOARD_PRODUCT: 06KF2W



BASEBOARD_VERSION: A00



DUMP_TYPE: 2



BUGCHECK_P1: ffffc68d4c45e000



BUGCHECK_P2: ffffe58ae2d558d0



BUGCHECK_P3: 2



BUGCHECK_P4: 0



EXCEPTION_RECORD: ffffe58ae2d56878 -- .exr 0xffffe58ae2d56878

ExceptionAddress: fffff80677f60d70 nt!RtlDecompressBufferXpressLz+0x0000000000000050

ExceptionCode: c0000006 In-page I/O error

ExceptionFlags: 00000000

NumberParameters: 3

Parameter[0]: 0000000000000000

Parameter[1]: 00000282886bccb0

Parameter[2]: 00000000c000000e

Inpage operation failed at 00000282886bccb0, due to I/O error 00000000c000000e



EXCEPTION_CODE: NTSTATUS 0xc0000006 - <Unable to get error code text>



FAULTING_IP:

nt!RtlDecompressBufferXpressLz+50

fffff806`77f60d70 418b08 mov ecx,dword ptr [r8]



FOLLOWUP_IP:

+0

00000282`886bccb0 ?? ???



EXCEPTION_PARAMETER1: 0000000000000000



EXCEPTION_PARAMETER2: 00000282886bccb0



CONTEXT: ffffe58ae2d560c0 -- .cxr 0xffffe58ae2d560c0

rax=fffff80677f60d20 rbx=0000000000000000 rcx=ffff9181051dd000

rdx=ffff9181051dd000 rsi=0000000000000002 rdi=00000282886bccb0

rip=fffff80677f60d70 rsp=ffffe58ae2d56ab8 rbp=ffff9181051dd000

r8=00000282886bccb0 r9=000000000000052c r10=ffff9181051ddea0

r11=00000282886bd1dc r12=ffffe58ae2d56d48 r13=ffffc68d56869000

r14=00000282886bd186 r15=ffff9181051de000

iopl=0 nv up ei pl zr na po nc

cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050246

nt!RtlDecompressBufferXpressLz+0x50:

fffff806`77f60d70 418b08 mov ecx,dword ptr [r8] ds:002b:00000282`886bccb0=????????

Resetting default scope



CPU_COUNT: 8



CPU_MHZ: 8a0



CPU_VENDOR: GenuineIntel



CPU_FAMILY: 6



CPU_MODEL: 8e



CPU_STEPPING: c



CPU_MICROCODE: 6,8e,c,0 F,M,S,R SIG: D6'00000000 cache D6'00000000 init



BLACKBOXBSD: 1 !blackboxbsd





BLACKBOXNTFS: 1 !blackboxntfs





BLACKBOXPNP: 1 !blackboxpnp





BLACKBOXWINLOGON: 1



CUSTOMER_CRASH_COUNT: 1



DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT



PROCESS_NAME: MemCompression



CURRENT_IRQL: 0



IO_ERROR: NTSTATUS 0xc000000e - <Unable to get error code text>



EXCEPTION_STR: 0xc0000006_c000000e



ERROR_CODE: NTSTATUS 0xc0000006 - <Unable to get error code text>



EXCEPTION_CODE_STR: c0000006



EXCEPTION_PARAMETER3: 00000000c000000e



BUGCHECK_STR: 0x154_c0000006_c000000e



ANALYSIS_SESSION_HOST: MANU-PC



ANALYSIS_SESSION_TIME: 12-05-2020 22:03:28.0321



ANALYSIS_VERSION: 10.0.18362.1 x86fre



STACK_TEXT:

ffffe58a`e2d55818 fffff806`78120fda : 00000000`00000154 ffffc68d`4c45e000 ffffe58a`e2d558d0 00000000`00000002 : nt!KeBugCheckEx

ffffe58a`e2d55820 fffff806`77fdda4d : ffffc68d`4c45e000 ffffe58a`e2d558d0 00000000`00000002 00000000`00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+0x7e

ffffe58a`e2d55870 fffff806`77f9e7d9 : 00000000`00000002 ffffe58a`e2d56da0 ffffe58a`e2d51000 ffffe58a`e2d58000 : nt!`SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue'::`1'::filt$0+0x22

ffffe58a`e2d558a0 fffff806`77fcc90f : ffffe58a`e2d56da0 ffffe58a`e2d55e80 00000000`00000000 00000000`0010001f : nt!_C_specific_handler+0xa9

ffffe58a`e2d55910 fffff806`77e17885 : 00000000`00000000 00000000`00000000 ffffe58a`e2d55e80 00007fff`ffff0000 : nt!RtlpExecuteHandlerForException+0xf

ffffe58a`e2d55940 fffff806`77e15f1e : ffffe58a`e2d56878 ffffe58a`e2d565c0 ffffe58a`e2d56878 00000282`886bccb0 : nt!RtlDispatchException+0x4a5

ffffe58a`e2d56090 fffff806`77fd5a5d : ffffc68d`4c304600 fffff806`77eccb06 00000000`00001000 ffffe58a`e2d56920 : nt!KiDispatchException+0x16e

ffffe58a`e2d56740 fffff806`77fd1c43 : 00000001`ffffffff fffffff6`00000002 ffffe58a`e2d56d48 00000020`00000000 : nt!KiExceptionDispatch+0x11d

ffffe58a`e2d56920 fffff806`77f60d70 : ffff9181`051dd000 ffffc68d`4c45e050 fffff806`77f07ae0 ffff9181`051dd000 : nt!KiPageFault+0x443

ffffe58a`e2d56ab8 fffff806`77f07ae0 : ffff9181`051dd000 ffff9181`051dd000 00000000`00000002 00000282`886bccb0 : nt!RtlDecompressBufferXpressLz+0x50

ffffe58a`e2d56ad0 fffff806`77f62af9 : 00000000`00000000 fffff806`00000001 00000000`00000000 ffffc68d`4c45f788 : nt!RtlDecompressBufferEx+0x60

ffffe58a`e2d56b20 fffff806`77f62984 : 00000000`00000004 ffffe58a`e2d56d30 00000000`00000000 00000000`000001ad : nt!ST_STORE<SM_TRAITS>::StDmSinglePageCopy+0x155

ffffe58a`e2d56c00 fffff806`77f62802 : 00000000`00000001 00000000`0001ccb0 ffffc68d`0001ccb0 ffffc68d`00001000 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageTransfer+0xa0

ffffe58a`e2d56c50 fffff806`77f6262b : ffffe58a`ffffffff ffffc68d`56869000 ffffe58a`e2d56d30 ffffc68d`56ce8210 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageRetrieve+0x186

ffffe58a`e2d56cf0 fffff806`77f62471 : ffffc68d`56869000 00000000`00000000 00000000`00000001 ffffc68d`4c45f788 : nt!ST_STORE<SM_TRAITS>::StDmPageRetrieve+0xcb

ffffe58a`e2d56da0 fffff806`77f62381 : ffffc68d`4c45e000 ffffc68d`56ce8210 ffffc68d`56869000 ffffc68d`4c45f9b0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue+0x85

ffffe58a`e2d56e20 fffff806`77ec18f8 : ffffc68d`3ba722c0 ffffc68d`4c45e000 00000000`00000000 00000000`00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadCallout+0x21

ffffe58a`e2d56e50 fffff806`77f658e1 : fffff806`77f62360 ffffe58a`e2d56f00 00000000`00000003 00000000`00000000 : nt!KeExpandKernelStackAndCalloutInternal+0x78

ffffe58a`e2d56ec0 fffff806`77f4cac1 : ffffe58a`e2d56fc0 fffff806`7838bb78 ffffc68d`4c45e000 ffffc68d`531ee5c0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectRead+0xcd

ffffe58a`e2d56f90 fffff806`77f4c6a7 : 00000000`0000000c ffffc68d`4c45e000 ffffe58a`e2d57040 ffffc68d`56ce8210 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkItemQueue+0x1a5

ffffe58a`e2d56fe0 fffff806`77f64bf3 : 00000000`0000000c ffffc68d`56ce8210 00000000`00000001 00000000`00000001 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmIoCtxQueueWork+0xbf

ffffe58a`e2d57070 fffff806`77f662cf : ffffc68d`00000001 ffffc68d`531ee680 00000000`00000000 ffffc68d`4c45e000 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmPageRead+0x167

ffffe58a`e2d570e0 fffff806`77e06bab : fffff806`78266d00 00000000`00000001 fffff806`78266dc0 fffff806`77eccb06 : nt!SmPageRead+0x33

ffffe58a`e2d57130 fffff806`77e07589 : 00000000`00000002 ffffe58a`e2d571c0 ffffe58a`e2d57328 ffffe170`ad834cd8 : nt!MiIssueHardFaultIo+0x117

ffffe58a`e2d57180 fffff806`77ecabbb : 00000000`c0033333 00000000`00000000 ffffb60d`33641573 ffffb60d`33641573 : nt!MiIssueHardFault+0x489

ffffe58a`e2d57230 fffff806`77fd1b5e : 00000000`00000000 00000000`00000001 ffff8000`00000000 fffff806`7816e06d : nt!MmAccessFault+0x40b

ffffe58a`e2d573d0 fffff806`77e64ed7 : ffffe58a`e2d57600 00000000`00000002 ffffc68d`46e2e002 00000000`00000400 : nt!KiPageFault+0x35e

ffffe58a`e2d57560 fffff806`7816e0a9 : ffffc68d`3ba55030 00000000`00000000 ffffc68d`3ba2d650 01000000`00100000 : nt!ExFreeHeapPool+0x127

ffffe58a`e2d57680 fffff806`783f09c7 : ffffc68d`3ba2d650 ffffc68d`3ba55030 ffffc68d`39e43da0 ffffc68d`538840d0 : nt!ExFreePool+0x9

ffffe58a`e2d576b0 fffff806`784073f0 : ffffb60d`2e5dfd50 00000000`00000000 ffffc68d`366fa640 fffff806`77edf973 : nt!IopDeleteFile+0x177

ffffe58a`e2d57730 fffff806`77e3e304 : 00000000`00000000 00000000`00000000 ffffb60d`2e5dfd50 ffffc68d`538840d0 : nt!ObpRemoveObjectRoutine+0x80

ffffe58a`e2d57790 fffff806`784886fc : 00000000`00000000 ffffc68d`46ec5230 ffffb60d`2e5dfd50 fffff806`780243df : nt!ObfDereferenceObject+0xa4

ffffe58a`e2d577d0 fffff806`77f65107 : fffff806`00000001 fffff806`78268480 ffffe58a`e2d578a0 ffffc68d`46ec5238 : nt!MiSegmentDelete+0x154

ffffe58a`e2d57820 fffff806`77f91129 : 00000000`00000000 fffff806`00000001 00000000`00000000 fffff806`78268480 : nt!MiProcessDereferenceList+0xc3

ffffe58a`e2d578e0 fffff806`77f33585 : ffffc68d`3ba722c0 ffffc68d`3ba722c0 00000000`00000080 fffff806`77f91000 : nt!MiDereferenceSegmentThread+0x129

ffffe58a`e2d57b10 fffff806`77fcb128 : fffff806`76971180 ffffc68d`3ba722c0 fffff806`77f33530 00000000`00000000 : nt!PspSystemThreadStartup+0x55

ffffe58a`e2d57b60 00000000`00000000 : ffffe58a`e2d58000 ffffe58a`e2d51000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28





THREAD_SHA1_HASH_MOD_FUNC: b4e730a489a5940d225899b98a51a0d35236e358



THREAD_SHA1_HASH_MOD_FUNC_OFFSET: f932e28e4d81a449b88a3877fd29a31aab6efffc



THREAD_SHA1_HASH_MOD: 3e55b5f163abb71b6220e74083bd1ace911916fd



FOLLOWUP_NAME: MachineOwner



MODULE_NAME: hardware_disk



IMAGE_NAME: hardware_disk



DEBUG_FLR_IMAGE_TIMESTAMP: 0



STACK_COMMAND: .thread ; .cxr ; kb



FAILURE_BUCKET_ID: 0x154_c0000006_c000000e_IMAGE_hardware_disk



BUCKET_ID: 0x154_c0000006_c000000e_IMAGE_hardware_disk



PRIMARY_PROBLEM_CLASS: 0x154_c0000006_c000000e_IMAGE_hardware_disk



TARGET_TIME: 2020-12-03T13:40:53.000Z



OSBUILD: 18362



OSSERVICEPACK: 1198



SERVICEPACK_NUMBER: 0



OS_REVISION: 0



SUITE_MASK: 272



PRODUCT_TYPE: 1



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS



OS_LOCALE:



USER_LCID: 0



OSBUILD_TIMESTAMP: 1981-09-11 01:55:31



BUILDDATESTAMP_STR: 190318-1202



BUILDLAB_STR: 19h1_release



BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202



ANALYSIS_SESSION_ELAPSED_TIME: c3b6



ANALYSIS_SOURCE: KM



FAILURE_ID_HASH_STRING: km:0x154_c0000006_c000000e_image_hardware_disk



FAILURE_ID_HASH: {6ef1f8aa-ba96-513b-39a6-be53976d18b0}



Followup: MachineOwner

---------



2nd one :


*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************



SYSTEM_SERVICE_EXCEPTION 3b

An exception happened while executing a system service routine.

Arguments:

Arg1: 00000000c0000006, Exception code that caused the bugcheck

Arg2: fffff80713c9be82, Address of the instruction which caused the bugcheck

Arg3: ffffa90e19e3ebc0, Address of the context record for the exception that caused the bugcheck

Arg4: 0000000000000000, zero.



Debugging Details:

------------------





KEY_VALUES_STRING: 1



Key : Dump.Attributes.InsufficientDumpfileSize

Value: 1





PROCESSES_ANALYSIS: 1



SERVICE_ANALYSIS: 1



STACKHASH_ANALYSIS: 1



TIMELINE_ANALYSIS: 1





DUMP_CLASS: 1



DUMP_QUALIFIER: 400



BUILD_VERSION_STRING: 10.0.18362.1198 WinBuild.160101.0800



DUMP_FILE_ATTRIBUTES: 0xc

Insufficient Dumpfile Size

Kernel Generated Triage Dump



DUMP_TYPE: 2



BUGCHECK_P1: c0000006



BUGCHECK_P2: fffff80713c9be82



BUGCHECK_P3: ffffa90e19e3ebc0



BUGCHECK_P4: 0



EXCEPTION_CODE: NTSTATUS 0xc0000006 - <Unable to get error code text>



FAULTING_IP:

nt!HvpGetCellPaged+a2

fffff807`13c9be82 418b02 mov eax,dword ptr [r10]



CONTEXT: ffffa90e19e3ebc0 -- .cxr 0xffffa90e19e3ebc0

rax=0000000000000000 rbx=ffffa90e19e3f5f0 rcx=0000000000000007

rdx=0000000000707210 rsi=000000000000004c rdi=ffff908e64be9000

rip=fffff80713c9be82 rsp=ffffa90e19e3f5b8 rbp=0000000000000012

r8=000000000000001c r9=ffffac843ec54080 r10=0000017bf9ad8210

r11=0000000000000210 r12=ffffa90e19e3f820 r13=0000000000000013

r14=0000017bffcd9ccc r15=ffff908e64be9000

iopl=0 nv up ei pl nz na pe nc

cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202

nt!HvpGetCellPaged+0xa2:

fffff807`13c9be82 418b02 mov eax,dword ptr [r10] ds:002b:0000017b`f9ad8210=????????

Resetting default scope



BUGCHECK_STR: 0x3B_c0000006



CPU_COUNT: 8



CPU_MHZ: 8a0



CPU_VENDOR: GenuineIntel



CPU_FAMILY: 6



CPU_MODEL: 8e



CPU_STEPPING: c



CUSTOMER_CRASH_COUNT: 1



DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT



PROCESS_NAME: Registry



CURRENT_IRQL: 0



ANALYSIS_SESSION_HOST: MANU-PC



ANALYSIS_SESSION_TIME: 12-05-2020 22:54:00.0337



ANALYSIS_VERSION: 10.0.18362.1 x86fre



LAST_CONTROL_TRANSFER: from fffff80713bfead4 to fffff80713c9be82



STACK_TEXT:

ffffa90e`19e3f5b8 fffff807`13bfead4 : 0000017b`ffcd9c61 00000000`00000000 ffffac84`3ec543a0 fffff807`1363f01d : nt!HvpGetCellPaged+0xa2

ffffa90e`19e3f5c0 fffff807`13bfd2d4 : ffffa90e`19e3f6f9 0000017b`ffcd9c84 ffff908e`690f43b0 ffff908e`00000000 : nt!CmpFindNameInListWithStatus+0xd4

ffffa90e`19e3f650 fffff807`13bfda8e : 00000000`0000079c 00000000`00000000 00000000`00000000 fffff807`13a6b540 : nt!CmQueryValueKey+0x144

ffffa90e`19e3f750 fffff807`137d5355 : 00000000`00000a20 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtQueryValueKey+0x4ee

ffffa90e`19e3f990 00007ffb`04a7c9d4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25

000000ab`f5cfed58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`04a7c9d4





THREAD_SHA1_HASH_MOD_FUNC: 3bb86d2080561fd5244ef534d6e04cb007d61f41



THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 91f3043578b355216b51a592860b222e9ced9817



THREAD_SHA1_HASH_MOD: f08ac56120cad14894587db086f77ce277bfae84



FOLLOWUP_IP:

nt!HvpGetCellPaged+a2

fffff807`13c9be82 418b02 mov eax,dword ptr [r10]



FAULT_INSTR_CODE: 41028b41



SYMBOL_STACK_INDEX: 0



SYMBOL_NAME: nt!HvpGetCellPaged+a2



FOLLOWUP_NAME: MachineOwner



MODULE_NAME: nt



IMAGE_NAME: ntkrnlmp.exe



DEBUG_FLR_IMAGE_TIMESTAMP: 15feb573



IMAGE_VERSION: 10.0.18362.1198



STACK_COMMAND: .cxr 0xffffa90e19e3ebc0 ; kb



BUCKET_ID_FUNC_OFFSET: a2



FAILURE_BUCKET_ID: 0x3B_c0000006_nt!HvpGetCellPaged



BUCKET_ID: 0x3B_c0000006_nt!HvpGetCellPaged



PRIMARY_PROBLEM_CLASS: 0x3B_c0000006_nt!HvpGetCellPaged



TARGET_TIME: 2020-12-03T18:56:52.000Z



OSBUILD: 18362



OSSERVICEPACK: 1198



SERVICEPACK_NUMBER: 0



OS_REVISION: 0



SUITE_MASK: 272



PRODUCT_TYPE: 1



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS



OS_LOCALE:



USER_LCID: 0



OSBUILD_TIMESTAMP: 1981-09-11 01:55:31



BUILDDATESTAMP_STR: 160101.0800



BUILDLAB_STR: WinBuild



BUILDOSVER_STR: 10.0.18362.1198



ANALYSIS_SESSION_ELAPSED_TIME: 1116



ANALYSIS_SOURCE: KM



FAILURE_ID_HASH_STRING: km:0x3b_c0000006_nt!hvpgetcellpaged



FAILURE_ID_HASH: {68f3db38-ae8e-4bae-c37a-85819946495f}



Followup: MachineOwner

---------

:)

 

BSOD Dell Latitude 3540

I need help with a BSOD case on two Dell Latitude 3540 notebooks: First, these notebooks showed the blue screen with the message

so in research I found that the error can be caused by Fast Boot in Windows 10, I deactivated the Fast Boot feature and the machines worked without error for a few days.

Recently, the machines returned the BSOD error, but the message was changed to

After this last error, I ran some tests, such as sfc, chkdisk, hardware test using Dell software and no error was detected.

So can you help me how I solve this problem?

Thank you.

 

Dell Announces New Latitude Ultrabooks and Laptops

Dell today unveiled the newest additions to its secure, manageable and reliable line of commercial PCs: the Latitude 7000 Series Ultrabooks, Latitude 5000 Series and Latitude 3000 Series laptops. With this new suite, Dell balances sophisticated design, quality construction and uncompromised durability to offer businesses of all sizes a wide variety of solutions. The Latitude 7000, 5000, and 3000 Series are available with touch display options, leading the way for business touch devices that enable better interaction with customers, enhanced student engagement, improved patient care, and collaboration among knowledge workers.

"These exciting new additions to the Latitude line provide our commercial customers what they've been asking for by bringing touch capability to the workspace at desirable price points," said Kirk Schell, vice president, commercial computing group at Dell. "The new Latitude 7000 Series builds on the success of the award-winning XPS and Latitude 6430u to redefine the corporate laptop, complete with security, manageability, reliability and beautiful design. And with the Latitude 5000 and 3000 Series, we've addressed the needs of today's dynamic workforce by enabling easy entry into business-class computing."







Most Secure and Most Manageable with Outstanding Reliability

Dell offers the world's most secure commercial laptops and the Latitude 12 and 14 7000 Series are the world's most secure Ultrabooks, with best-in-class Dell Data Protection solutions, comprehensive encryption with Dell Data Protection| Encryption and advanced authentication and leading-edge malware prevention with Dell Data Protection| Protected Workspace. Engineered to help save IT time and money, Dell offers the industry's most manageable commercial PCs with exclusive Intel vPro extensions for remote BIOS management and hard drive wipe, even when systems are powered off, paired with Dell automated tools and utilities for easily deploying, monitoring and updating systems.

Dell's passion for reliability is epitomized by the Latitude commercial PC family. Each Latitude Ultrabook and laptop are crafted using the best materials: brushed aluminum, reinforced magnesium alloy, strong steel hinges, woven carbon fiber, durable powder-coated underside, spill-resistant keyboards and LCD seals. Additionally, all Dell touch-enabled displays offer optimal viewing experiences, touch sensitivity, brightness and durability. The Latitude 7000, 5000 and 3000 Series touch displays offer Corning Gorilla Glass NBT for up to 10 times higher scratch resistance compared to soda lime glass which is the predominant material used in laptop screens throughout the industry. Latitude laptops also come armed with StrikeZone shock absorbers, Fast Response Free-Fall sensors and rubber hard drive isolation. For the previous three product generations, the Latitude family has outperformed its competition in third-party durability testing, known as MIL-STD 810G.

New Latitude 7000, 5000, and 3000 Series: Secure, Manageable, Reliable?and Beautiful

The sleek and powerful Latitude 7000 Series are the most secure and manageable Ultrabooks, with outstanding reliability, and epitomize mobility at its finest with business-class style. Touted as the Ultrabook to be loved by IT professionals and end-users alike, and powered by Intel ultra-low voltage processors, these thin, light and beautiful Ultrabooks completely redefine the corporate laptop.

The Dell Latitude 7000 Series Ultrabooks are:

• Made to move, with the 12-inch model starting at just 20 millimeters thin and 1.3kilograms (2.99 pounds)
• Easy for IT to manage with exceptional integrated management capabilities including Dell-unique Intel vPro extensions and automated tools that plug into Microsoft System Center and Dell KACE
• The world's most secure Ultrabooks with best-in-class endpoint security solutions that include comprehensive encryption, advanced authentication and leading-edge malware protection from a single source, and featuring the highest level of FIPS 140-2 (level 3) certification for system disk encryption
• Designed for reliability, passing rigorous third-party durability testing and crafted with premium materials such as aluminum, a Tri-metal chassis and Corning Gorilla Glass NBT for scratch and damage resistance and optimal brightness
• The only corporate Ultrabook designed to be backwards compatible with existing Latitude E-family docks
• Available with innovative WiGig wireless docking, making Dell Ultrabooks the first and only that let you connect your display and other peripherals without messy cords

Complementing the Dell Latitude 7000 Series Ultrabooks are the new Latitude 5000 and 3000 Series laptops, designed to help businesses of all sizes adopt secure, manageable and reliable notebooks. The Latitude 14 and Latitude 15 5000 Series are designed to meet most workforce needs with 14.1-inch or 15.6-inch display options and other key features, such as:

Reliable mobile productivity with up to Intel Core i7 ultra low voltage processors for extended battery life, a discrete graphics option for more processing power and a higher quality visual experience, and SSD or Performance Solid State Hybrid Drive options
Corning Gorilla Glass NBT on the touch displays for scratch and damage resistance and optimal brightness
Mobile broadband, Bluetooth and Wireless LAN options for mobility and connectivity virtually anywhere, and an HD webcam and microphone array for efficient, anywhere collaboration
Compatible with Latitude E-family docking designed to connect seamlessly with award-winning Dell monitors, wireless keyboard and mouse

• The Latitude 3000 Series is Dell's newest line of entry-level commercial laptops for education and small business customers. The Latitude 14 and 15 3000 Series laptops offer:
• Durable and reliable chassis that have undergone Highly Accelerated Life Testing, including hinge testing, keyboards and shocks
• 4th Generation Intel Core processors with Turbo Mode for fast data processing
• Business class discrete graphics with up to 2 GB video memory for more processing power and a higher quality visual experience
• Thin (21 to 25 mm) and light (starting at 4.3lbs / 2.0kg) design for great mobility
• Choice of 14-inch and 15.6-inch Anti-Glare LCD for comfortable visualization and optional touch displays
• Integrated microphone and HD Webcam for remote collaboration and interaction

Pricing and Availability

The Dell Latitude 7000 Series begins at $1,049 USD and is available worldwide today with touch-enabled systems available September 12, 2013. The Latitude 3000 Series begins at $599 USD and is also available on September 12, 2013. The Latitude 5000 Series will be available in October 2013.

 

Dell Takes Business Laptops to New Latitudes

Inspired by close collaboration with nearly 4,000 IT professionals and end users, Dell today announced a completely new line of Latitude and Dell Precision laptops, ranging from the lightest ultra-portable in the company’s history to the most powerful mobile workstation.










The new Latitude systems provide breakthrough battery life, brilliant new design and style - including a choice of five colors.

“Since 1995, we’ve shipped more business laptops worldwide than anyone,” said Michael Dell, chairman and CEO of Dell. “This, and our 5 million plus conversations a day with customers, gives us real insight into the needs of the digital nomad. Today we’re translating that insight into breakthrough productivity, portability and design. The new Latitudes are breathtaking.”

Dell’s re-engineered Latitude lineup answers a wide range of user profiles:

• Ultra-Portable - Dell Latitude E4200 is a 12.1-inch laptop that starts at 2.2 pounds, making it the lightest commercial notebook in the company’s history. The 13.3-inch Latitude E4300 has a starting weight of 3.3 pounds1. Designed for road warriors and executives who demand maximum performance and light weight, the systems will be available in the coming weeks.
• Mainstream – The Dell Latitude E6400 and E6500, available today, are 14.1- and 15.4-inch laptops that start at $1,139 and $1,169, respectively. The systems are ideal desktop replacements for high-performance users.
• Essential – The Latitude E5400, a 14.1-inch notebook, starts at $839, and the E5500, a 15.4-inch notebook starts at $869. Available today, the systems include everyday features at a cost-effective price.
• Semi-Rugged – The Latitude E6400 ATG is a 14.1-inch semi-rugged laptop that starts at $2,399 and will be available next week. It is built and tested to meet Military 810F standards for dust, vibration and humidity.
• Desk-Based - From new port replicators to full docking solutions that fit any usage scenario with smaller footprints and streamlined cabling, users can “hot undock.”

Personalize Your Latitude
Dell will offer colors for the first time on Latitude laptops. In addition to Mica-Brushed Metal, the Latitude E4200, E4300, E6400 and E6500 will be available in Regatta Blue, Regal Red and Quartz Pink (E4200 only) in the coming weeks. The E5400 and E5500 are available in Matte Black.

“The new Latitude laptops and Dell Precision mobile workstations represent the largest client product development effort in the history of Dell,” said Jeff Clarke, senior vice president, Dell Product Group. “We’ve invested more than 1 million engineering hours and the result is a family of head-turning products that are as solid on the inside as on the outside, with features that enable better security, manageability and productivity.”

Incorporating a wide range of new technology, Dell’s new Latitudes feature:

• All-day computing on the E6400 with breakthrough battery life of up to 19 hours;
• Full-frame magnesium alloy construction and all-metal hinges;
  Sophisticated keyboard design;
• Ease of use with Dell ControlPoint, centralizing control of user settings for power management, connectivity configurations and security management in a single application;
• First business-class laptop with an intelligent backlit keyboard that automatically adjusts to ambient light levels;
• Exclusive ControlVault solution – intelligent security sub-processors with embedded non-volatile storage that centralizes and helps protect user credentials and security keys in a single hardened security “vault” away from the systems main drive;
• The E6500 is the only laptop with both a contact-less Smart Card reader and a fingerprint readers that complies with Federal Information Processing Standards; and,
• Simplified IT with compatible peripherals, adapters, docking and robust manageability features across the entire portfolio.

Access E-mail Instantly, Without Booting the OS
The company also previewed Dell Latitude ON, a new technology that will enable near-instant access to e-mail, calendar, attachments, contacts and the Web without booting into the system’s main operating system (OS). Expected in the coming months on the Latitude E4200 and E4300, Dell Latitude ON uses a dedicated low-voltage sub-processor and OS that can enable multi-day battery life.

Revolutionizing Mobile Workstation Performance
Dell, the world’s No. 1 workstation supplier, also unveiled a new line of ISV-certified Dell Precision mobile workstations targeted at performance-oriented customers in the engineering, media, entertainment and biosciences industries. Available today, the details include:

• Dell Precision M4400 – Starting at $1,569, the 15.4-inch mobile workstation features leading-edge graphics and supports up to 8 GB of RAM.
• Dell Precision M2400 – Weighing 4.77 pounds, the company’s lightest mobile workstation is a 14.1-inch system that starts at $1,4491.

The company also introduced a 17-inch mobile workstation concept that revolutionizes mobile performance. Housed in an orange, anodized aluminum chassis, it supports up to 16 GB of RAM, a 1 GB graphics card, upcoming quad-core processors and up to a terabyte of storage on two drives. This doubles the amount of memory and processor cores, and triples the storage available on Lenovo and HP mobile workstations today. More details can be found at www.dell.com/nocompromise.

Green on the Go
The new Latitude mainstream and ultra-portable laptops, as well as Dell Precision mobile workstations, are available with Energy Star 4.0-compliant configurations and meet EPEAT “Gold” rated configurations. The Latitude E4200 is Dell’s first notebook offering a motherboard containing halogen-free laminates, as well as halogen-free chassis plastics and fan housings. The ultra-portable laptop also ships in packaging that is up to 99-percent recyclable by weight.

Mobility Services
All of the new products are also available with Dell’s ProSupport Mobility Services, a suite of modular services that help companies protect assets and data. To protect confidential company information, Dell can also automate data encryption on all laptops and centrally manage company-defined security policies in a way that is transparent to the end-user. Dell’s Desktop Manager service allows IT to track dispersed systems, distribute software, manage patches and enforce IT policies. For more information, visit www.dell.com/services.

New Community for Digital Nomads
Coinciding with the introduction of Dell’s new laptops, the company launched a new community site called Digital Nomads. It is designed for individuals who are not defined by the four walls in their office or home, but by a desire to always be connected for work and play no matter their location. Community members can come together to read about other digital nomads and share ideas, tips, tricks and best practices. Twitter users will be able to follow live updates from Dell’s press conference and ask questions by following @Digital_Nomads (http://www.twitter.com/Digital_Nomads).

Source: Dell