Windows 10: BSOD Driver power state failure

Hi,
Thanks in Advance *Smile. Recently, I started experiencing frequent crashes of my wifi as in my wifi network goes off and there would not be any visible networks . The problem gets fixed by trouble shooting or sometimes i have to disable and reenable my wireless driver Also, I started getting BSOD for "DRIVER POWER STATE FAILURE" and I assumed it was a power settings issue and changed to maximum performance. Today I got another BSOD for the same issue. My guess is that it has to do something with my wireless drivers.
Any help or suggestions would be welcome. Thanks!!

:)

 

BSOD error DRIVER_POWER_STATE_FAILURE in Windows 10

Original Title: BSOD DRIVER POWER STATE FAILURE

Hi,

I am getting bugged up with the BSOD DRIVER POWER STATE FAILURE.

Plz help

 

BSOD - Driver Power State Failure

Hi Auggy,

I updated both of the offending drivers and so far I have had 2 days BSOD free. The original problem was not consistently repeatable, so I cannot say with certainty that the "problem is solved," but early indications are positive.

Thanks for the guidance.

-paras

 

Hi vamsinaruto,

Welcome to Ten Forums.

There were 9 bsod mini dump files debugged and 2 misbehaving drivers identified.
There were multiple windows update failures.


1) open administrative command prompt and type and paste these commands:
2) sfc /scannow
3) dism /online /cleanup-image /checkhealth
4) dism /online /cleanup-image /scanhealth
5) dism /online /cleanup-image /restorehealth
6) chkdsk /scan
7) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

8) perform windows updates and post any failed kb# with error code

9) The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.

The computer manufacturer's web site is preferred.
Enter the computer's serial or product number and the operating system to view available drivers.

If you use the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.

Official Display Driver Uninstaller DDU Download
Display Driver Uninstaller Download version 17.0.7.2

Display Driver Uninstaller: How to use - Windows 7 Help Forums
Display Driver Uninstaller: How to use - Windows 7 Help Forums

NVIDIA

10) Open the Asus website > enter the computer's serial or product number and operating system > view all drivers and identify the Intel Wireless Wifi Link Driver.
The driver can be download easier if you have a wired or ethernet cat5e connection.
This would allow you to disconnect wireless with using a hardware off button if available and directly download and install the driver after it is uninstalled.
If you don't have a wired ethernet available then proceed to steps 11 -13.
11) Download the Intel wireless wifi link driver to the desktop.
12) Open device manager > expand network adapters > identify intel wireless wifi link driver > uninstall the driver
13) install the driver previously downloaded to the desktop.


14) Perform Memtest86+ to evaluate the RAM and Motherboard.
Run memtest86+ version 5.01 for at least 8 runs.
This may take many hours so plan to run it overnight.
Memtest86+ - Advanced Memory Diagnostic Tool
When Memtest86+ has completed 8 or more runs use a camera or smart phone camera to take a picture and post an image into the thread.
The computer has 16GB RAM.
It will take approximately 1 - 2 hrs / GB RAM
Only 1 error is a failure.
If there is a failure you can abort testing and then test 1 RAM at a time in the same DIMM.
Each RAM then needs to be tested for a minimum of 8 passes.
Testing less than 8 passes has too high an incidence of false negatives.
A false negative is a pass when the RAM is malfunctioning.
Please make sure that there are at least 8 passes and the more the better.
Microsoft Community
MemTest86+ - Test RAM Windows 10 BSOD Tutorials




NETwbw02.sys Intel® Wireless WiFi Link Driver - Intel® Wireless WiFi Link Adapter Drivers & Software

nvlddmkm.sys nVidia Video drivers Download Drivers | NVIDIA
Get from OEM for laptops

Code: Name [00000002] Intel(R) Dual Band Wireless-N 7260Adapter Type Ethernet 802.3 Product Type Intel(R) Dual Band Wireless-N 7260 Installed Yes PNP Device ID PCI\VEN_8086&DEV_08B1&SUBSYS_41608086&REV_BB\ACFDCEFFFF82106300 Last Reset 8/14/2017 1:15 AM Index 2 Service Name NETwNb64 IP Address 10.0.0.49, fe80::eb:c267:c0f2:58ff, 2601:2c6:4204:a92b:e145:5e73:a9e9:2ec0, 2601:2c6:4204:a92b:eb:c267:c0f2:58ff, 2601:2c6:4204:a92b::4ace IP Subnet 255.255.255.0, 64, 128, 64, 128 Default IP Gateway 10.0.0.1, fe80::9e34:26ff:fe7b:a610 DHCP Enabled Yes DHCP Server 10.0.0.1 DHCP Lease Expires 8/21/2017 1:17 AM DHCP Lease Obtained 8/14/2017 1:17 AM MAC Address ‪AC:FD:CE:82:10:63‬ Memory Address 0xF7900000-0xF7901FFF IRQ Channel IRQ 4294967283 Driver c:\windows\system32\drivers\netwbw02.sys (18.33.5.1, 3.35 MB (3,517,200 bytes), 5/3/2016 11:17 PM)[/quote]
Code: Name NVIDIA GeForce GTX 960MPNP Device ID PCI\VEN_10DE&DEV_139B&SUBSYS_185D1043&REV_A2\4&819BC9D&0&0008 Adapter Type GeForce GTX 960M, NVIDIA compatible Adapter Description NVIDIA GeForce GTX 960M Adapter RAM (2,147,483,648) bytes Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_ea8522bfcc1f1aa8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_ea8522bfcc1f1aa8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_ea8522bfcc1f1aa8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_ea8522bfcc1f1aa8\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_ea8522bfcc1f1aa8\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_ea8522bfcc1f1aa8\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_ea8522bfcc1f1aa8\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_ea8522bfcc1f1aa8\nvldumd.dll Driver Version 22.21.13.8205 INF File oem80.inf (Section134 section) Color Planes Not Available Color Table Entries Not Available Resolution Not Available Bits/Pixel Not Available Memory Address 0xF6000000-0xF70FFFFF Memory Address 0xE0000000-0xF1FFFFFF Memory Address 0xF0000000-0xF1FFFFFF IRQ Channel IRQ 4294967287 Driver c:\windows\system32\driverstore\filerepository\nvami.inf_amd64_ea8522bfcc1f1aa8\nvlddmkm.sys (22.21.13.8205, 13.79 MB (14,456,944 bytes), 5/4/2017 11:31 PM)[/quote]
Code: nvlddmkm nvlddmkm nvlddmkm Kernel Manual Running OK TRUE FALSE 5,820,416 6,438,912 0 5/1/2017 2:55:53 PM C:\WINDOWS\system32\DriverStore\FileRepository\n 36,864[/quote] Code: NETwNb64 ___ Intel(R) Wireless ___ Intel(R) Wireless Kernel Manual Running OK TRUE FALSE 741,376 2,134,016 0 10/9/2016 11:00:54 AM C:\WINDOWS\system32\drivers\Netwbw02.sys[/quote]

 

Hello @vamsinaruto

There are only two BSOD which occurred in the last 6 months so we only need to concern ourselves with these and can ignore the older ones.

These two recent ones are both 9F Driver Power State Failures and as @zbook points out they are due to the network driver misbehaving.

Netwbw02.sys dated: Sun Oct 9 17:00:54 2016

Please look for an updated driver from Intel.

 

thumbs up, nice and clear!

 

Hi guys, Thank you fr the reply. I will provide the results within 2 days except mwmtest. I have an interview this week so I need my laptop ro prepare. I will provide the results for the ram test at the beginning of the next week. Once again Thanks everyone for all the replies.

 

Hello @zbook
I couldn't find "Intel Wireless Wifi Link Driver" in asus website. My device is ASUSG551JW with windows 10 -64 bit OS. If possible, could you give me a link to the appropriate driver.

 

Please open the Asus website > enter the computers serial or product number and operating system > view all drivers > post images of the available network drivers.

These are some Intel links:
Download Intel® PROSet/Wireless Software and Wi-Fi Drivers
Software Installation Basics for Intel® Wireless Adapters
Intel® Driver Update Utility
Identify Your Intel® Wireless Adapter and Driver Version Number
Download the Latest Driver for Your Intel® Wireless Adapter

 

Hello @zbook
Here is the snap of the wireless drivers for "ASUSGJW"

 

This will be trial and error to find the most stable driver.
This is the driver that you currently have on the system that has produced the bsod:
Driver c:\windows\system32\drivers\netwbw02.sys (18.33.5.1, 3.35 MB (3,517,200 bytes), 5/3/2016 11:17 PM)This is the driver that Asus is currently displaying on the web site for your computers configuration and operating system:
version v18.12.0.3 2015/09/01

The appears to be an older driver.
So that will be a roll back.

Windows by default will update non-Microsoft drivers.
This feature can be turned off.
At this time please download the driver offered by Asus.
At a later time if this driver produces a bsod you will need to see whether it is the same driver or an updated driver that produced the bsod. Based on that you then would have 2 options: option 1 is to turn off windows updates of non-Microsoft drivers or download an alternative version from the Intel website. Computer manufacturer drivers are almost always preferred as they are typically more rigorously tested for the configuration and may have been improved over component manufacturer drivers. It is important to not use driver update websites as there can be potentially unwanted modifications or unsuspecting software in the downloads.

 

Hello @zbook
I tried to do a memtest but even after following the instrutions I couldn't boot my USB for a RAM test. I have used 3 different USB but I still couldn't boot into my USB even after setting it as my first priority in BIOS. I have done a similar RAM test for 8 passes around 1 year back and I didn't get any errors. I am not sure where I have gone wrong. Is there another way to do a memtest using USB?

 

For Asus laptop you should be able to click the escape or F8 keys to boot to the bios menu where you can click USB drive without changing the bios boot order.
Please try this method and report the results into the thread.

List of PC brands with their corresponding hot-keys

 

Hello @zbook
Thanks for the advice. I used the "ESC" key to go into the boot menu and have selected the uefi generic flash disk as the boot device but my laptop still started with the OS.

 

Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials



Note
If you have fast boot or ultra fast boot enabled in your UEFI firmware settings, then you will need to temporarily disable fast boot or ultra fast boot to be able to boot from a USB.



How to Enable Fast Boot or Ultra Fast Boot in UEFI Firmware Settings for Windows

1. Try another USB stick
2. Try all USB ports (2.0 and 3.0)
3. Maybe when using UEFI Bios u have temporarly switch to Legacy in BIOS settings
4. Turn off temporarily fast boot, secure boot, CSM if enabled