Windows 10: BSOD Driver_IRQL_NOT_LESS_OR_EQUAL

Hello guys.

I purchased a computer about a month and half ago from a reputable website here in the Czech Republic.


Info from DXDIAG


Operating System: Windows 10 Home 64-bit 10.0, Build 18363 18362.19h1_release.190318-1202

Language: English Regional Setting: English

System Manufacturer: ATComputers

System Model: ALZA

BIOS: F3a type: UEFI

Processor: IntelR CoreTM i7-9700F CPU @ 3.00GHz 8 CPUs, ~3.0GHz

Memory: 16384MB RAM

Available OS Memory: 16326MB RAM

Page File: 8867MB used, 14882MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 12

---------------

Display Devices

---------------

Card name: NVIDIA GeForce RTX 2060 SUPER

Manufacturer: NVIDIA

Chip type: GeForce RTX 2060 SUPER

Device Problem Code: No Problem

Driver Problem Code: Unknown

Display Memory: 16193 MB

Dedicated Memory: 8031 MB

Shared Memory: 8162 MB




Lately it's been acting up by giving me random BSOD both under load and when idle.

Most commonly, it seems to be casued by ntoskernel.exe.

A minidump is viewable here: https://drive.google.com/file/d/1gQPTDdVAsM4svbcGkw30J9M7sm91LhV3/view?usp=sharing


The issues seemingly started after I installed BitDefender, and after I uninstalled it, the BSODs happened more seldom, but they still do happen which is why I am asking for your assistance.

Computer safety is maintained by Windows' built in antivirus and Malwarebytes


Any ideas what can cause this issue in a very new PC?

:)

 

BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL

I have been getting random BSOD (DRIVER_IRQL_NOT_LESS_OR_EQUAL - Source: nwifi.sys) in the last 3 days. They seem to only appear when playing videos on YouYube, but it might be a coincidence.

What has changed in the last 3 days?

Nothing on the laptop itself. I plugged in a new keyboard and mouse (both USB), and a USB hub (USB-C).
I also installed new drivers for the Intel Graphics and "Intel(R) Dynamic Platform and Thermal Framework Manager" as suggested by Dell Driver Updater, but this was an attempt to fix the BSOD, which already happened before updating these drivers.

What are the laptop info and specs?

• Text version: MEGA
  
• Speccy version (can be imported into Speccy): MEGA
  
• MsInfo32 Output: MEGA
  

Most recent dump files?

This is the content of C:\Windows\Minidump: (all 3 are the most recent BSOD dumps and match with the date and time of the BSODs)

MEGA
MEGA
MEGA

What have you tried?

I have checked with the Dell System Detect utility to see if all the drivers were up to date; 2 weren't and I updated them (as written above) but that didn't solve the issue.

I have cleaned the system Registry with the CCleaner utility, but that didn't solve the issue.

What can I do?

EDIT:

Upon suggestion, I updated the killer drivers.
All seemes fine of a while, then, after the laptop went to suspended state, I noticed the external mouse stopped working, while the touchpad worked.
After plugging and unplugging, I rebooted.
Laptop stuck to reboot for 6 min (usually takes 6 seconds) then BSOD: DRIVER_POWER_STATE_FAILURE.

Log:

MEGA

 

BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL in nwifi.sys

Hi,

Corrupted or outdated Network drivers may be the possible reason why you are experiencing the error BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL in nwifi.sys. To better assist you, we'd like to clarify if your Network drivers are updated.

In the meantime, we suggest that you follow the suggestion shared by XP ROCKS on this

thread on how to reinstall your killer networking Bandwidth Control Filter Driver.

Any response will be highly appreciated.

 

BSOD - driver_irql_not_less_or_equal (l1c63x64.sys)

Hi Seung,

Sorry for the inconvenience caused by BSOD - driver_irql_not_less_or_equal (l1c63x64.sys).

Please let us know the make/model of your computer.

The L1C63x64.sys is the Atheros LAN driver and I would suggest to uninstall and reinstall the Atheros LAN driver but install the latest Atheros LAN driver by visiting the manufacture's website and avoid using any LAN driver available though Windows Update.

However the problem could also be with any VPN software and other software so make sure you have the latest version of each of these software.

If the errors continue uninstall the VPN software and check if the issue persist.

Hope this helps. Get back to us for further queries for BSOD - driver_irql_not_less_or_equal (l1c63x64.sys). We are happy to help!