Windows 10: BSOD DRIVER_POWER_STATE_FAILURE - 9F - suspect Intel 7260

Discus and support BSOD DRIVER_POWER_STATE_FAILURE - 9F - suspect Intel 7260 in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I have been struggling with BSOD on an Asus N56JR (running Windows 10 v1909) which occur when the laptop is sleeping or is being woken up. I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ywrhw, Jul 19, 2020.

  1. ywrhw Win User

    BSOD DRIVER_POWER_STATE_FAILURE - 9F - suspect Intel 7260


    Hello,
    I have been struggling with BSOD on an Asus N56JR (running Windows 10 v1909) which occur when the laptop is sleeping or is being woken up. I suspect it is more common when I close the lid vs when I put it to sleep with the power button and an open lid.

    After some digging in the dump files I found out that the Intel 7260N wifi card's driver has some time out issues related to power management and sleep. I just unchecked the "Allow the computer to turn off this device to save power" setting of the wifi card and hope this will improve things. It was running the latest driver 18.33.17.1 to begin with.

    Could someone more knowledgeable take a look at the V2 report below and tell me if I need to do anything else?
    DESKTOP-GR7S070-(2020-07-19_11-40-50).zip - Google Drive

    Many thanks!

    :)
     
    ywrhw, Jul 19, 2020
    #1

  2. BSOD 9F

    I started experiencing the following BSOD error a few days ago. I performed system restore to a date several days before the BSOD started with no success so I did a complete reinstall. Still no success.

    Can anyone suggest steps I can take to isolate the problem?

    Problem signature

    Problem Event Name: BlueScreen

    Code: 9f

    Parameter 1: 3

    Parameter 2: ffffce0ee33d2060

    Parameter 3: ffffb58f9c8538b0

    Parameter 4: ffffce0ef6e0d9a0

    OS version: 10_0_18362

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.18362.2.0.0.256.48

    Locale ID: 1033



    Thanks in advance!

    Larry
     
    LarryBoyce, Jul 19, 2020
    #2
  3. BSOD DRIVER_POWER_STATE_FAILURE (9f) HELP

    A. Analysis Results

    File Name: 012419-10859-01.dmp

    DRIVER_POWER_STATE_FAILURE (9f)

    IMAGE_NAME: nwifi.sys

    *** WARNING: Unable to verify timestamp for VBoxNetLwf.sys

    B. Third Party Drivers

    VBoxNetLwf.sys - Virtual Box

    Driver Date - 8-Nov-2018

    C. Recommendations

    1. Create a system restore point so that if something wrong happens you can revert.

    Type restore point in Cortana Search > Create a Restore point > Check whether against your drive, Protection is ON or not. If not ON, click Configure button below to Make it ON > Now press Create to create a restore point

    2. Update your Virtual box to latest. Your driver date is 8-Nov-18 and see if you get a driver later than this. If Virtual box is not required, get it uninstalled.
     
    Vijay_Verma, Jul 19, 2020
    #3
  4. MattYUK99 Win User

    BSOD DRIVER_POWER_STATE_FAILURE - 9F - suspect Intel 7260

    Surface Book 2 BSOD - DRIVER_POWER_STATE_FAILURE (9f) - Suspect Surface Dock

    Thanks Dave,

    I downloaded and installed the latest of the updates from the link you provided, however, I got another 9f BSOD last night while the computer was idle. The crash dump looks exactly the same a before. This has only started happening since I started using
    the Surface Dock.

    Here is a link to the latest mini dump.

    011020-15859-01.dmp

    Any further thoughts?
     
    MattYUK99, Jul 19, 2020
    #4
Thema:

BSOD DRIVER_POWER_STATE_FAILURE - 9F - suspect Intel 7260

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