Windows 10: BSOD - Dump files / Need help figuring out the issue,

Discus and support BSOD - Dump files / Need help figuring out the issue, in Windows 10 Drivers and Hardware to solve the problem; Hello,While watching youtube, and playing a game- my PC screen went black, and the audio distorted, after some time it officially crashed. there was no... Discussion in 'Windows 10 Drivers and Hardware' started by SamuelWD, Jun 9, 2022.

  1. SamuelWD Win User

    BSOD - Dump files / Need help figuring out the issue,


    Hello,While watching youtube, and playing a game- my PC screen went black, and the audio distorted, after some time it officially crashed. there was no blue screen. it reset on its own and I was able to get this memory dump. I ran it through WinDbg, but can't truly pinpoint if this is a driver or a hardware problem. I have already Clean uninstalled and reinstalled my GPU drivers, but I have yet to stress test the system as it seems to happen rather randomly.Thank you for your help,Link-Memory-Dump: https://drive.google.com/file/d/1DNHNvqpnyWAP8GYBESk7sNNRPnn0FgFq/view?usp=sharing

    :)
     
    SamuelWD, Jun 9, 2022
    #1
  2. Harmless Win User

    BSODs with no dump file created

    I get a UNEXPECTED_STORE_EXCEPTION bsod whenever I'm playing Apex Legends or while using Origin launcher.The the main issue I'm facing is that there are not dump files created after this bsod.I have setup my dump config according to this thread:Intermittent BSODs with no dump file created
    I also tested it using a manual crash in Who Crashed and the dump was successfully created for this crash but it doesnt work for UNEXPECTED_STORE_EXCEPTION. Please help

    - - - Updated - - -

    Can anyone suggest any ways I could solve this please
     
    Harmless, Jun 9, 2022
    #2
  3. BSOD Help - dump files attached

    Hi William,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. I will certainly help you with this. The dumpfiles you have provided is not enough to find the root cause of the BSOD.
    Kindly provide full dump file for better assistance.

    I appreciate if you answer few questions to narrow down the issue.

    • What is the make and model of your computer?
    • What error message are you getting with BSOD?
    • Are you able to boot the computer to the desktop?
    I suggest you to Update the Windows 10 Drivers and check if it help.

    Please refer to the below article “How to: Install and Update drivers in Windows 10”by Mr. Andre Da Costa to update the drivers:

    Redirecting

    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

    Thank you.
     
    Prabhavathi Patil, Jun 9, 2022
    #3
  4. axe0 Win User

    BSOD - Dump files / Need help figuring out the issue,

    BAD_POOL_HEADER BSOD, Dump File attached


    Hi Groggubus,

    Welcome to the 10forums BSOD - Dump files / Need help figuring out the issue, :)

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    BSOD - Dump files / Need help figuring out the issue, [​IMG]

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please follow this suggestion for the BSOD
    1. Please open BitDefender and go to the modules,
    2. Go to the firewall settings,
    3. Uncheck 'Block port scans in the network',
    4. Reboot your system <-- IMPORTANT
     
    axe0, Jun 9, 2022
    #4
Thema:

BSOD - Dump files / Need help figuring out the issue,

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