Windows 10: BSOD during Battlefield 1 Gaming and Casual Youtube Watching

Hello,

I got the error DRIVER IRQL NOT LESS OR EQUAL while playing Battlefield 1 and the error KMODE EXCEPTION NOT HANDLED while watching Youtube. Please help me, I do not know what the problem is. I recently reinstalled my network driver because other forums said it would help, but it did not. My computer information that I got through the tool is attached.

Thanks,
Shivam

:)

 

How to get out of loop?

My laptop I'd doing the same thing. I was just casually watching YouTube when it just stopped and started the loop with the blue and green screen.

 

I've updated to Windows 10 recently and I keep getting IRQL_NOT_LESS_OR_EQUAL BSOD's. I can't find any hardware that's in conflict

I noticed that the freezing is happening watching videos online or playing games and I turned off hardware acceleration in Flash and it seems to have stopped the crashing during watching YouTube videos. So win?

 

Hi SpecialSYT ,

Welcome to Ten forums.

There were 4 bsod mini dump files debugged.
There were 3 misbehaving hardware drivers.


1) open administrative command prompt and type or copy and paste these commands:
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan

5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

6) Run memtest86+ version 5.01 for at least 8 runs.
This may take many hours so plan to run it overnight.
Memtest86+ - Advanced Memory Diagnostic Tool
When Memtest86+ has completed 8 or more runs use a camera or smart phone camera to take a picture and post an image into the thread.
Memtest86+ is not run by time buy by passes.
The more passes the better.
If fewer than 8 passes are made the testing has a high incidence of false negatives.
A false negative is a pass when there is malfunctioning RAM.
There is 16 GB of RAM on the computer.
Memtest86+ will take approximately 1 -2 hours /GB RAM
If there is just 1 error that is a fail and you can abort testing.
Then test 1 RAM at a time in the same DIMM each for 8 hours to differentiate the good from the bad RAM.
If both RAM pass when tested independently after passing when tested toghether you will need to test another DIMM with 1 RAM. This will then differentiate malfunctioning RAM from DIMM/MB
Testing less than 8 passes will need to be repeated.
Please use a camera or smart phone camera to take a picture and post images into the thread.

https://answers.microsoft.com/en-us/windows/wiki/windows_10-update/memory-problems/21c3f63f-f570-4522-b2ef-ecc7b7ff6461

https://www.windowsphoneinfo.com/threads/memtest86-test-ram.2010/

7) Make sure that there is no over clocking while troubleshooting.

Sometimes there are problems in the bios that produce bsod.

The bios in your computer:
BIOS Version/Date American Megatrends Inc. 5.11, 4/7/2016

8) Please check to see if this is the most up to date version.

9) To ensure that there are no improper bios settings please reset the bios.

Sometimes there can be failure to boot after resetting the bios.

10) So please make sure your files are backed up.

11) Please make a backup image with Macrium:
Macrium Software | Macrium Reflect Free:
Macrium Software | Your Image is Everything
12) And please create a restore point.

How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computers CMOS to Reset BIOS Settings

3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow

13) Use device manager to uninstall and reinstall: rzudd.sys Razer mouse driver
Razer - Downloads | Razer

14) The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.
The computer manufacturer's web site is preferred.
Enter the computer's serial or product number and the operating system to view available drivers.
If you use the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.
https://www.wagnardsoft.com/Display
Driver Uninstaller Download version 17.0.7.2

Windows 7 Help Forums

15) Use device manager to uninstall and reinstall igdkmd64 Intel HD graphics

TPMhttps://technet.microsoft.com/en-us/library/cc749022%28v=ws.10%29.aspx?f=255&MSPPError=-2147217396

Code: ffffd800`d12a72d8 fffff80e`dab71649Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for igdkmd64.sys*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys igdkmd64+0x111649[/quote] igdkmd64.sys Intel Graphics driver Drivers & Software

Code: igfx igfx igfx Kernel Manual Running OK TRUE FALSE 20,480 5,292,032 0 3/8/2017 1:38:22 PM C:\Windows\system32\DRIVERS\igdkmd64.sys 8,192[/quote] Code: ffffd801`5378f148 fffff80f`44a27d5eUnable to load image \SystemRoot\System32\DriverStore\FileRepository\nvrzi.inf_amd64_9d48af86a228d8b1\nvlddmkm.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for nvlddmkm.sys*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0xc7d5e[/quote]
Code: nvlddmkm nvlddmkm nvlddmkm Kernel Manual Running OK TRUE FALSE 6,434,816 6,807,552 0 8/9/2017 5:54:38 PM C:\Windows\system32\DriverStore\FileRepository\n 36,864[/quote] nvlddmkm.sys nVidia Video drivers Download Drivers | NVIDIA
Get from OEM for laptops

Code: ffffd801`5378ef98 fffff80f`45ad2233Unable to load image \SystemRoot\System32\drivers\rzudd.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for rzudd.sys*** ERROR: Module load completed but symbols could not be loaded for rzudd.sys rzudd+0x22233[/quote] rzudd.sys Razer Rzudd Engine Driver http://www.razersupport.com/index.ph...nloads&_a=view
Code: rzudd Razer Mouse Driver Razer Mouse Driver Kernel Manual Running OK TRUE FALSE 0 167,936 0 8/24/2016 10:45:52 PM C:\Windows\system32\drivers\rzudd.sys[/quote] Code: Event[86]: Log Name: System Source: Microsoft-Windows-TPM-WMI Date: 2017-08-17T01:30:45.971 Event ID: 1026 Task: N/A Level: Information Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: WIN-28UUVO5OG4T Description: The Trusted Platform Module (TPM) hardware on this computer cannot be provisioned for use automatically. To set up the TPM interactively use the TPM management console (Start->tpm.msc) and use the action to make the TPM ready.[/quote] Code: Name Intel(R) HD Graphics 530PNP Device ID PCI\VEN_8086&DEV_191B&SUBSYS_674E1A58&REV_06\3&11583659&0&10Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatibleAdapter Description Intel(R) HD Graphics 530Adapter RAM 1.00 GB (1,073,741,824 bytes)Installed Drivers igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32Driver Version 20.19.15.4624INF File oem19.inf (iSKLD_w10 section)Color Planes Not AvailableColor Table Entries 4294967296Resolution 3200 x 1800 x 59 hertzBits/Pixel 32Memory Address 0xDD000000-0xDDFFFFFFMemory Address 0x70000000-0x7FFFFFFFI/O Port 0x0000F000-0x0000F03FIRQ Channel IRQ 4294967283Driver c:\windows\system32\drivers\igdkmd64.sys (20.19.15.4624, 7.59 MB (7,961,584 bytes), 3/18/2017 1:33 AM) Name NVIDIA GeForce GTX 970MPNP Device ID PCI\VEN_10DE&DEV_13D8&SUBSYS_674E1A58&REV_A1\4&30CB96B5&0&0008Adapter Type GeForce GTX 970M, NVIDIA compatibleAdapter Description NVIDIA GeForce GTX 970MAdapter RAM (1,048,576) bytesInstalled Drivers C:\Windows\System32\DriverStore\FileRepository\nvrzi.inf_amd64_9d48af86a228d8b1\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvrzi.inf_amd64_9d48af86a228d8b1\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvrzi.inf_amd64_9d48af86a228d8b1\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvrzi.inf_amd64_9d48af86a228d8b1\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvrzi.inf_amd64_9d48af86a228d8b1\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvrzi.inf_amd64_9d48af86a228d8b1\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvrzi.inf_amd64_9d48af86a228d8b1\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvrzi.inf_amd64_9d48af86a228d8b1\nvldumd.dllDriver Version 22.21.13.8528INF File oem25.inf (Section020 section)Color Planes Not AvailableColor Table Entries Not AvailableResolution Not AvailableBits/Pixel Not AvailableMemory Address 0xDE000000-0xDF0FFFFFMemory Address 0xB0000000-0xC1FFFFFFMemory Address 0xC0000000-0xC1FFFFFFIRQ Channel IRQ 4294967282Driver c:\windows\system32\driverstore\filerepository\nvrzi.inf_amd64_9d48af86a228d8b1\nvlddmkm.sys (22.21.13.8528, 14.89 MB (15,610,296 bytes), 8/16/2017 11:05 PM)[/quote]