Windows 10: BSOD during game but then goes to sleep?

Okay so Odd thing happened to me just now. I was playing a game Metal Gear Solid V to be exact and after a cut-scene it gave me a blue screen but instead of crashing and restarting it then goes to sleep. SO I press the power the button and no picture is coming on. So I then press and hold the power button to force shut it down and boot it back up after a few seconds.

However after I run the who crashed app, no crash dumps are shown in the logs. Oddly enough on Friday I had an incident where mu USB ports stopped working after I was done playing Yakuza Kiwiami, I was using an Xbox 360 wireless adapter and controller for both games, yet when I pulled it out on Friday there was no sound notification of disconnection. I plugged the adapter back in and nothing no light. I then tried a USB stick and still nothing wouldn't even show up. SO I looked at device manager and it said that there was no driver installed for my controller. So I decided to put it to sleep and turn it back on but then no screen was coming up, just a black backlit screen. So I had to hard shut it down and turn it back on.

So my question is that is it the adapter that's causing it? Or is there something else I should do?

:)

 

Laptop goes to sleep when the LID is closed while playing the game.

Hello,

I realize the inconvenience you are facing in your laptop regarding the sleep mode while playing game. We will help you.

To assist you better, I suggest you to answer the below questions.

• Have you connected the external monitor to the Laptop?
• Did you make any recent changes prior to the issue?
• Are you facing this issue specifically when playing the specific Game?
• Are you facing this issue after any recent updates installed?

This issue might have caused due to the power settings for the closing of LID is set to sleep mode.

I suggest you to follow the below steps and check if it helps.

• Press Windows + X keys and select the Control Panel.
• Select Power options by searching in search box.
• Right side select Change Plan setting next to the power plans.
• Select the Change advanced Power plan settings.
• Under the list select and expand Power buttons and lid.
• Select Turn off the display under the drop down of setting.
• Click Apply. Ok.
• Close the LID and Check if the issue resolves.

Please post to us with the results to help you better.

 

Computer goes to Sleep mode automatically

Hi Anthony,

Thank you for posting your query in Microsoft Community. Apologize for the inconvenience caused to you.

I suggest you to follow the steps provided below if not tried already and check if it helps.

• Navigate to Start>Settings>System>Power & sleep.
• In the right pane, select Never from the drop down list for
  Screen and Sleep.
• Close the dialog box and check for status.

Hope the information is helpful. Keep us posted on the status for further assistance.

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.