Windows 10: BSOD during windows update, VIDEO DXG_KRNL FATAL ERROR

Hi,

In the middle of windows update, I'm getting a BSOD with VIDEO DXG_KRNL FATAL ERROR. After this, I have to hold the power button down to power off, and when I restart it says "Restoring your previous version of windows" and then I can go back into the computer.

Because of this I can't update windows at all.

I did some reading, but couldn't find much information. Some people seem to think that this is because of a faulty graphics driver installed by windows update. So, I manually updated my graphics drivers (intel as well as nvidia), and used WUSHOWHIDE.DIAGCAB to uncheck all other updates except "Upgrade to Windows 10 Home Single Language, version 1511, 10586". Repeated windows update, still same error.

Also, this is not the first time I'm getting this error. It happened last time there was a big windows update. But that time, I disabled only the intel driver from the list of updates, and it went through fine.

I have uploaded the zip file according to instructions. Can anyone help?

:)

 

Windows Anniversary update Blank screen at 75%

Update: BSOD

video dxgkrnl fatal error

 

BSOD after upgrading to windows 10 november 2015 big update

Hello, recently I've updated my laptop to the windows 10 November update but afterwards I keep getting BSODs each restart with these 2 failures :

- driver state power failure

- video dxgkrnl fatal error

I'll link the address to my dump files, would someone take a look and tell me what's the problems please?

Thank you in advance.

Here is the link : Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

 

Hi passenger001,

Welcome to the 10forums *Smile

Lets start with verifying your system files, please follow below instructions.






Diagnostics Test

System File Check
Please try following:

• Open an admin command prompt
• Copy/paste "sfc/scannow" (without quotes) and press enter
• When it finished reboot your system
• Open again an admin command prompt
• Enter sfc/scannow again

If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at %systemroot%\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

Make a photo of SFC and post it.

EDIT:





Diagnostics Test

Malware scan
Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller, ESET Online Scanner and SuperAntiSpyware


Note *(Uncheck trial version in the installation process)
Please upload the scan logs.