Windows 10: BSOD ! error 0x0000001e ! More info in thread

Hi, thank you for viewing thread and your time.

In the past 3 days I've been receiving a lot of BSOD.
Through some research I've used event viewer > bugcheck > and found multiple listings of " The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff803177345b5, 0x0000000000000000, 0x00007ff793590000). "

I have attached multiple dump files following the how to post BSOD thread tutorial.

Please let me know if there are any other information I can provide

Thank you!

:)

 

win10 BSOD

Hi I just got another BSOD again..

this time it says "

[*]STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED – igdkmd64.sysand the computer reboots

the event viewer says the following

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000094, 0xfffff8015b409bab, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 1f0be5f2-4abc-48ca-92c6-a498e0ce50b3.

minidump file :103016-8250-01.rar

 

Frequently BSOD KMODE_EXCEPTION_NOT_HANDLED 0x0000001e

Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items. Text file format please.

DriverView: Loaded Windows Drivers List



Please provide a copy of your System Information file. To access your System Information file select the keyboard shortcut
Win+R, type msinfo32 and press the ENTER
key. Select File, Export and give the file a name noting where it is located.
Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for
the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here.



For help with OneDrive see paragraph 9.3:

gerrys template

 

Hi xtweetroar & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
Code: **************************Mon Sep 28 04:05:52.801 2015 (UTC + 5:30)**************************Loading Dump File [C:\SysnativeBSODApps\092715-35281-01.dmp] Windows 8 Kernel Version 10240 MP (8 procs) Free x64 Built by: 10240.16463.amd64fre.th1.150819-1946 System Uptime: 0 days 0:24:21.577 Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 ) BugCheck 1E, {ffffffffc0000005, fffff803177345b5, 0, 7ff793590000} BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e) Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff803177345b5, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: 00007ff793590000, Parameter 1 of the exception BUGCHECK_STR: 0x1E_c0000005_R PROCESS_NAME: etdctrl.exe FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!RtlImageNtHeaderEx CPUID: "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz" MaxSpeed: 2300 CurrentSpeed: 2295 BIOS Version N56VM.206 BIOS Release Date 04/13/2012 Manufacturer ASUSTeK COMPUTER INC. Product Name N56VM ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Sun Sep 27 09:29:24.083 2015 (UTC + 5:30)************************** Loading Dump File [C:\SysnativeBSODApps\092615-32265-01.dmp] Windows 8 Kernel Version 10240 MP (8 procs) Free x64 Built by: 10240.16463.amd64fre.th1.150819-1946 System Uptime: 0 days 1:05:58.858 Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 ) BugCheck 1E, {ffffffffc0000005, fffff803cdac25b5, 0, 7ff6848e0000} BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e) Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff803cdac25b5, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: 00007ff6848e0000, Parameter 1 of the exception BUGCHECK_STR: 0x1E_c0000005_R PROCESS_NAME: etdctrl.exe FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!RtlImageNtHeaderEx CPUID: "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz" MaxSpeed: 2300 CurrentSpeed: 2295 BIOS Version N56VM.206 BIOS Release Date 04/13/2012 Manufacturer ASUSTeK COMPUTER INC. Product Name N56VM ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Sun Sep 27 08:22:58.818 2015 (UTC + 5:30)************************** Loading Dump File [C:\SysnativeBSODApps\092615-32437-01.dmp] Windows 8 Kernel Version 10240 MP (8 procs) Free x64 Built by: 10240.16463.amd64fre.th1.150819-1946 System Uptime: 0 days 0:46:07.593 Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 ) BugCheck 1E, {ffffffffc0000005, fffff802fad205b5, 0, 7ff6dfc60000} BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e) Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff802fad205b5, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: 00007ff6dfc60000, Parameter 1 of the exception BUGCHECK_STR: 0x1E_c0000005_R PROCESS_NAME: etdctrl.exe FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!RtlImageNtHeaderEx CPUID: "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz" MaxSpeed: 2300 CurrentSpeed: 2295 BIOS Version N56VM.206 BIOS Release Date 04/13/2012 Manufacturer ASUSTeK COMPUTER INC. Product Name N56VM ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Sun Sep 27 07:36:24.882 2015 (UTC + 5:30)************************** Loading Dump File [C:\SysnativeBSODApps\092615-32375-01.dmp] Windows 8 Kernel Version 10240 MP (8 procs) Free x64 Built by: 10240.16463.amd64fre.th1.150819-1946 System Uptime: 0 days 2:45:51.657 Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 ) BugCheck 1E, {ffffffffc0000005, fffff8024f6c35b5, 0, 7ff7d2d00000} BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e) Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff8024f6c35b5, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: 00007ff7d2d00000, Parameter 1 of the exception BUGCHECK_STR: 0x1E_c0000005_R PROCESS_NAME: etdctrl.exe FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!RtlImageNtHeaderEx CPUID: "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz" MaxSpeed: 2300 CurrentSpeed: 2295 BIOS Version N56VM.206 BIOS Release Date 04/13/2012 Manufacturer ASUSTeK COMPUTER INC. Product Name N56VM ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Sat Sep 26 23:49:53.698 2015 (UTC + 5:30)************************** Loading Dump File [C:\SysnativeBSODApps\092615-32109-01.dmp] Windows 8 Kernel Version 10240 MP (8 procs) Free x64 Built by: 10240.16463.amd64fre.th1.150819-1946 System Uptime: 0 days 0:13:55.473 Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 ) BugCheck 1E, {ffffffffc0000005, fffff8031aab05b5, 0, 7ff6db310000} BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e) Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff8031aab05b5, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: 00007ff6db310000, Parameter 1 of the exception BUGCHECK_STR: 0x1E_c0000005_R PROCESS_NAME: etdctrl.exe FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!RtlImageNtHeaderEx CPUID: "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz" MaxSpeed: 2300 CurrentSpeed: 2295 BIOS Version N56VM.206 BIOS Release Date 04/13/2012 Manufacturer ASUSTeK COMPUTER INC. Product Name N56VM ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` **************************Sat Sep 26 23:35:31.342 2015 (UTC + 5:30)************************** Loading Dump File [C:\SysnativeBSODApps\092615-32453-01.dmp] Windows 8 Kernel Version 10240 MP (8 procs) Free x64 Built by: 10240.16463.amd64fre.th1.150819-1946 System Uptime: 0 days 9:24:26.119 Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+35 ) BugCheck 1E, {ffffffffc0000005, fffff801813275b5, 0, 7ff79bdb0000} BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e) Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff801813275b5, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: 00007ff79bdb0000, Parameter 1 of the exception BUGCHECK_STR: 0x1E_c0000005_R PROCESS_NAME: etdctrl.exe FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!RtlImageNtHeaderEx CPUID: "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz" MaxSpeed: 2300 CurrentSpeed: 2295 BIOS Version N56VM.206 BIOS Release Date 04/13/2012 Manufacturer ASUSTeK COMPUTER INC. Product Name N56VM ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/quote] Below is a list of 3rd party drivers present on your system -
Code: **************************Mon Sep 28 04:05:52.801 2015 (UTC + 5:30)************************** HECIx64.sys Tue Jul 3 03:44:58 2012 (4FF21D62) t_mouse.sys Mon Dec 3 11:49:30 2012 (50BC4472) L1C63x64.sys Mon Apr 1 08:45:17 2013 (5158FBC5) QMTgpNetflow764.sys Tue Jul 30 08:16:38 2013 (51F7290E) iwdbus.sys Tue Jun 9 03:42:39 2015 (55761357) athw10x.sys Tue Jun 16 14:59:55 2015 (557FEC93) AsusTP.sys Wed Jun 17 13:57:57 2015 (55812F8D) xlwfp.sys Sat Jul 4 13:04:04 2015 (55978C6C) ETD.sys Tue Jul 7 13:53:24 2015 (559B8C7C) intelppm.sys Fri Jul 10 08:42:59 2015 (559F383B) igdkmd64.sys Sat Jul 11 06:07:09 2015 (55A06535) nvpciflt.sys Thu Jul 23 05:28:01 2015 (55B02E09) nvlddmkm.sys Thu Jul 23 05:45:19 2015 (55B03217) TesSafe.sys Thu Jul 23 12:37:43 2015 (55B092BF) aswRvrt.sys Mon Jul 27 22:36:13 2015 (55B66505) aswMonFlt.sys Mon Jul 27 22:36:30 2015 (55B66516) aswHwid.sys Mon Jul 27 22:36:58 2015 (55B66532) aswRdr2.sys Mon Jul 27 22:37:28 2015 (55B66550) aswVmm.sys Mon Jul 27 23:04:01 2015 (55B66B89) aswSP.sys Mon Jul 27 23:04:27 2015 (55B66BA3) aswStm.sys Mon Jul 27 23:07:56 2015 (55B66C74) RTKVHD64.sys Tue Jul 28 18:08:18 2015 (55B777BA) aswSnx.sys Wed Aug 12 20:14:50 2015 (55CB5BE2)[/quote] http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
QMTgpNetflow764.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
athw10x.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=AsusTP.sys
xlwfp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
TesSafe.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys



Kindly follow the below steps -

• Kindly update the drivers highlighted in RED.
• I see that the process at which the crash is happening is the ELAN Touchpad. I would suggest you to uninstall the current touchpad driver and then install the latest driver from the ASUS Support **LINK**.

Let me know how it goes ^_^

-Pranav

 

Thank you for the fast and detailed reply! I will definitely follow the steps you've kindly provided! Hopefully all goes well.

 

Sure thing. Let me know how it goes ^_^


-Pranav