Windows 10: BSOD every time laptop restarts

I was playing game today on my dell G15 windows 10. And all of sudden i got blue screen. And every time it restarts it gives me some new kind of error for eg.kmode_exception_not_handled,memory_managerment exception,thread exception not handled. I have tried memory diagnostic and it fixes the problem for 30 mins or so but after that it again starts giving me blue screen and it keeps repeating that as soon as it restarts. Would resetting the laptop and clearing everything help?is the ram failing?do I need to replace it? Or it's just some software issue and can be fixed by software changes?

:)

 

System restart at unexpected times without BSOD.

Hello,

I'm using this OptiPlex 5055 Ryzen CPU desktop and have uploaded this system's specifications under the "2nd PC Spec" section of my profile.

This system often restarts itself at unexpected times, despite the fact that no resource intensive application is run on it (not even the Solitaire game in Windows 10!). Possibly the heaviest application that is run on this system is the Google Chrome Browser! Otherwise, its use is largely limited to the Microsoft Office suite.

I've disabled "Automatically restart" option under Advanced System Settings as follows:



Despite this, I don't get the BSOD. The system simply restarts.

So the only option I could think of at my disposal was memory dumps (which thankfully are being created every time the system witnesses such restart!).

I used Nirsoft's BlueScreenView and got the following output:



As you can see, the culprit seems to be ntoskernel.exe.

However, a little reading over the internet suggested related to ntoskernel crash suggested that this is likely to be a drivers issue. But to my disappointment, when I validated this PC's drivers' status with Dell Command Update application, the system already had all relevant drivers installed and updated to their latest versions by Dell's standards.




I also ran the Passmark's Memtest86 testing tool on this system and no problems were reported.

I've run out of ideas at this point so I decided to create this thread.

I ran the Beta Log collector tool and the zip file is attached for your reference (please see DESKTOP-2OOD0RP-(2019-04-16_19-01-26).zip).

Kindly suggest possible issues/troubleshooting steps/solutions.

P.S.: I might be incorrect in posting this thread under the BSOD Crashes and Debugging Forum since this system isn't giving me an actual BSOD. So please let me know in case I migrate this thread to another forum.

 

Random restarts

when you start the computer up press F8 repeatedly until you get a list of how to start windows, choose do not automatically restart on system failure. if your getting bsod's list what your getting here so we can further help you. IF the system is not getting bsod's and still restarting as you say then i would look into getting a line conditioner for your computer as you might be having power issues.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.