Windows 10: BSOD Everytime Open Dota 2, hal.dll seems causing the prob

Hello,
I don't know surely why this happen suddenly. I did not change or install anything before this bsod come.
I test playing other games and it seems fine. I already reset windows 10 (with keep my files option), re install steam and dota, and the bsod still come.
this bsod ALWAYS happening when I open dota 2 (in the main menu). I'm using MSI GE62 2QF Notebook.
heres my log:
Attachment 133898

thanks

:)

 

blue screen crash

when i play pubg sometimes i got bluescreen but i try to play dota 2 at the start of the game i got the same crash blue screen.

Here is the code:

MACHINE_CHECK_EXCEPTION

bug check code: 0x0000009c

parameter 1: 00000000`00000000

parameter 2: ffffc181`3e04bd80

parameter 3: 00000000`00000000

parameter 4: 00000000`00000000

caused by driver: hal.dll

caused by adress: hal.dll+3c4e5

crash adress: ntoskrnl.exe+175430

 

BSOD when Playing DOTA 2 on my MSI GE62 Laptop Windows 10 (machine_check_exception)

I am not sure what was happening to my laptop. but everytime I plays DOTA 2, My laptop ran into a problem and restarting itself. when BSOD, I saw "machine_check_exception". please help

here the files (dmps, msinfo, speccy for my system spec): Datas.rar

 

Hello,

The report shows that most of the crashes are hardware related. A number of them suggest that the CPU might be faulty so I'd advise to start with a CPU test.
CPU TEST
*Arrow Run Prime95 - Stress Test Your CPU - Windows 10 Forums



Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

 

done testing yesterday for 4 hours testing. no error at all.
try using OCCT too, for 1 hour, and no error.
im very confused what the problem is.

 

Hey! I've been having the exact same problem. I tested the hell out of all of my hardware, tried deep debugging, etc. Basically the debugging indicated issues that, once tested, were not the actual problem. I finally figured out a half-assed fix that will hopefully tie us over until someone over at Valve fixes this deeper issue.

Head over to your DotA 2 install location and go into game->bin->win32->dota2.exe and try running DotA like that. For some reason, the 64-bit version is giving me a BSOD, but I can get by just fine with the 32-bit version.

 

@veizeir, did the suggestion from @scottishrob13 help?

 

hello, sorry for late reply, i was using my computer last week. so i didnt get the notification.
i've tried @scottishrob13, and it was helpful. the problem are magically solved. looks like it was valve fault that causing my laptop to BSOD. im glad that my laptop are not in problem.
thanks for the response,
problem solved.