Windows 10: BSOD Everytime Open Dota 2, hal.dll seems causing the prob

Discus and support BSOD Everytime Open Dota 2, hal.dll seems causing the prob in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I don't know surely why this happen suddenly. I did not change or install anything before this bsod come. I test playing other games and it... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by veizeir, May 6, 2017.

  1. veizeir Win User

    BSOD Everytime Open Dota 2, hal.dll seems causing the prob


    Hello,
    I don't know surely why this happen suddenly. I did not change or install anything before this bsod come.
    I test playing other games and it seems fine. I already reset windows 10 (with keep my files option), re install steam and dota, and the bsod still come.
    this bsod ALWAYS happening when I open dota 2 (in the main menu). I'm using MSI GE62 2QF Notebook.
    heres my log:
    Attachment 133898

    thanks

    :)
     
    veizeir, May 6, 2017
    #1

  2. blue screen crash

    when i play pubg sometimes i got bluescreen but i try to play dota 2 at the start of the game i got the same crash blue screen.

    Here is the code:

    MACHINE_CHECK_EXCEPTION

    bug check code: 0x0000009c

    parameter 1: 00000000`00000000

    parameter 2: ffffc181`3e04bd80

    parameter 3: 00000000`00000000

    parameter 4: 00000000`00000000

    caused by driver: hal.dll

    caused by adress: hal.dll+3c4e5

    crash adress: ntoskrnl.exe+175430
     
    batuhankıllıoğlu, May 6, 2017
    #2
  3. Hann_920 Win User
    BSOD when Playing DOTA 2 on my MSI GE62 Laptop Windows 10 (machine_check_exception)

    I am not sure what was happening to my laptop. but everytime I plays DOTA 2, My laptop ran into a problem and restarting itself. when BSOD, I saw "machine_check_exception". please help

    here the files (dmps, msinfo, speccy for my system spec): Datas.rar
     
    Hann_920, May 6, 2017
    #3
  4. philc43 Win User

    BSOD Everytime Open Dota 2, hal.dll seems causing the prob

    Hello,

    The report shows that most of the crashes are hardware related. A number of them suggest that the CPU might be faulty so I'd advise to start with a CPU test.
    CPU TEST
    *Arrow Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums


    BSOD Everytime Open Dota 2, hal.dll seems causing the prob [​IMG]
    Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.
     
    philc43, May 7, 2017
    #4
  5. veizeir Win User
    done testing yesterday for 4 hours testing. no error at all.
    try using OCCT too, for 1 hour, and no error.
    im very confused what the problem is.
     
    veizeir, May 9, 2017
    #5
  6. Hey! I've been having the exact same problem. I tested the hell out of all of my hardware, tried deep debugging, etc. Basically the debugging indicated issues that, once tested, were not the actual problem. I finally figured out a half-assed fix that will hopefully tie us over until someone over at Valve fixes this deeper issue.

    Head over to your DotA 2 install location and go into game->bin->win32->dota2.exe and try running DotA like that. For some reason, the 64-bit version is giving me a BSOD, but I can get by just fine with the 32-bit version.
     
    scottishrob13, May 11, 2017
    #6
  7. philc43 Win User
    philc43, May 21, 2017
    #7
  8. veizeir Win User

    BSOD Everytime Open Dota 2, hal.dll seems causing the prob

    hello, sorry for late reply, i was using my computer last week. so i didnt get the notification.
    i've tried @scottishrob13, and it was helpful. the problem are magically solved. looks like it was valve fault that causing my laptop to BSOD. im glad that my laptop are not in problem.
    thanks for the response,
    problem solved.
     
    veizeir, Apr 5, 2018
    #8
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BSOD Everytime Open Dota 2, hal.dll seems causing the prob

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