Windows 10: BSOD (FAULT_NON_PAGED_AREA) ON YOUTUBE

Hello, i have problem with my new Windows 10 Pro.


My laptop keep on BSOD while playing Youtube. It happened in variuous time. Usually, between 10 to 20 minutes playing. But it didnt happen while playing offline videos or online video (except youtube).


My laptop :

Lenovo B41-35

CPU Amd A6

Graphic Amd Radeon R4

DDR3 8 GB of RAM



OS :

Windows 10 Pro 64-bit

Browser Chrome 70.0.3538.77 and Edge (Default)


Please help

:)

 

Windows 10 issue with youtube ?

Hi Kyle,



Since you have upgraded to Windows 10 recently, the drivers might not be updated to the latest available. If the drivers are not updated or if the drivers are corrupted, you may find issues like this.



To assist you better, kindly provide us the below information.

• 
  What is the make and model of your system?
  
• 
  How exactly are you trying to access YouTube, is it through browser or through YouTube app?
  

If you are accessing YouTube through a browser, I suggest you to try with different browser and check if it helps.



I suggest you to follow the steps below and update the graphic drivers and check if the issue is resolved.

• 
  Type Device Manager on the search bar.
  
• 
  Open Device Manager, expand Display Adapters.
  
• 
  Find and double-click Display Adapters.
  
• 
  Right-click the device, and click Update driver software
  and follow the on-screen instructions.
  
• 
  Restart the system after updating.
  

Also I suggest you to update all the pending updates (if any) and check if it helps.



Hope the information helps. Kindly write back to us for further assistance on Windows. We will be glad to assist you.



Thank you.

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

Recurring BSODs when attempting to watch Youtube videos

Thanks
Gemzon Mar,

As of this morning, I have done the following:

1. Followed the blue screen errors troubleshooting
2. Completed both SFC scans and repairs as well as DISM health checks
3. Uninstalling and Reinstalling video card drivers

I have not yet tried performing a clean boot, or reparing my operating system using Andre Da Costa's steps, however I once more attempted to watch a youtube video this morning and once more encountered a BSOD, this time with the error

Here is a dropbox link to the minidump from this latest error

Looking forwards to hearing your thoughts.